Is the worst experience I have ever had. We were going to stay just for one night, the location great but once we enter the our room we saw that our pillows had some blood stains, we call front desk and the guy said that it could not be true that the room was cleaned before we came and that if we want new sheets we should come to pick it up at the front desk. I told him that the least they could do is bring new sheets and change it, but he was really rude, almost yelling at me,and insist that the room was clean and he was not going to bring it. My husband went to the front desk to pick the sheets and the guy star yelling at him saying the if we want a five star hotel we should go to the Sheraton, my husband took the sheets and came up, then this guy came into our room with this actitude to check if the pillows had something, and said that it might be that one of the employees cut themselves while changing the sheets (again with his rude actitude). He told us that we could leave the hotel if we want but we only have 5 minutes to decide. We payed $200 for one nigh in that hotel, we left the hotel immediately and will never come back, a customer should never be treat like that.
- Official Description (provided by the hotel):
- The Wharf Inn is an independent 51 room hotel with 50 guest rooms and 1 Penthouse Suite built in 1959 located in the heart of Fisherman's Wharf, San Francisco's most tourist-friendly neighborhood. We are steps away from Pier 39, cable car terminals and Alcatraz boats. Walk to world-famous restaurants, browse through colorful shops at historic Ghirardelli Square and the Cannery, ride cable cars and street cars to North Beach, Chinatown, and the Union Square shopping district. ... more less
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- Also Known As:
- The Wharf Hotel San Francisco
- Wharf Hotel San Francisco
- Wharf Inn San Francisco