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Hotel Vertigo
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Reviews (1,478)
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432
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All reviewshitchcock filmunion squaresutter streettenderloinceiling fanfew blocksboutique hotelwalk in closetfront desk staffan older buildingdecent sizenob hilltea and coffeeour honeymoonstayed here for nightsvalet parkingpublic transport
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413 - 418 of 1,478 reviews
Reviewed 29 November 2013

This was our first visit to SF and not really sure what to expect. Room was a good size, with walk-in wardrobe. We upgraded to this hotel as an optional extra for our trip, and very glad we did as the original hotel was a few blocks down and in the "tenderloin" area! The stay was good, it was peaceful at night and slept well. It was close to union square and a great base to explore the city. The staff also saved our bacon on departure day, we were badly let down by super shuttle - and would have missed our flight had it not been for the swift actions of the hotel staff. We managed to get into another transfer that happened to be at the hotel and made our flight on time!! We cannot thank the hotel staff enough! They were friendly and helpful throughout our stay. We would recommend this hotel and would chose to stay here again.

  • Stayed: November 2013, travelled as a couple
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1  Thank Gemma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 3 December 2013

Dear Gemma A,

Thank you for taking the time to leave us your kind words and we will make sure to pass your compliments on to our team. Guest satisfaction is our top priority, so we are happy to go above and beyond to make our guests' stay a comfortable one.We are happy to hear our staff exceeded expectations and that we were able to help you catch your flight!

Thank you for your stay and we hope to have you as a guest again in the future.

Regards,

Luis Morales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

Very nice and quiet hotel, good for short trips. Standard room is not so spacious but cozy and clean, for two it's enough. Close to city centre, Union square and China town. 10 minutes walk from financial district. Free coffee and tea mornings.

  • Stayed: December 2012, travelled with family
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Thank IrenePav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 3 December 2013

Hi IrenePav,

We thank you for being a guest and for taking the time to leave a review. We are glad you enjoyed our great location and enjoyed your time in San Francisco. We welcome you back should your future travel ever bring you back this way.

Warm Regards,

Luis Morales

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Reviewed 24 November 2013

Hotel is within walking distance to lots of great restaurants etc and within a few blocks of a cable car stop. We loved Flour & Co. for breakfast.

The hotel quickly brought up a roll away when they realized we had booked a room with 2 dbl beds and were very apologetic. Staff were incredibly friendly and helpful. Rooms and bathrooms were clean. Elevator and stairs available. Good mini bar!

Free wine on Friday nights in the lobby! Parking is expensive so be prepared...though it can't be avoided in San Fran.

Room Tip: Hotel vacuums hallways pretty early.
  • Stayed: November 2013, travelled with friends
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Thank Naomi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 3 December 2013

Hi Maggie B,

We thank you for being a guest and for taking the time to leave us a High marking review! More importantly, we are glad our staff made you feel so welcome and that you enjoyed our great location! We hope your travels lead you back to San Francisco sometime soon!

Regards,

Luis Morales

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Reviewed 24 November 2013

Our 1st visit to San Francisco and what a great experience! Hotel Vertigo is a quirky hotel with good sized rooms that are clean and tidy. Huge walk in closet only wish the bathroom was a little bigger with more bench space. The location is very close to Union Square but a bit close to Tenderloin too. No restaurant in the hotel but loads within walking distance. Friendly staff added to the overall good experience.

  • Stayed: October 2013, travelled as a couple
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Thank Lou73f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 3 December 2013

Dear Lou73f,

Thank you for taking the time to leave us such a thoughtful review. We are happy you enjoyed your 1st time in San Francisco and that we got to be a part of that great experience. We truly appreciate your feedback of our hotel and we hope you will stay with us again in the future.

Thanks,

Luis Morales

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Reviewed 19 November 2013

Nice stylishly designed hotel. As others said - you get what you pay for. This isn't a flashy hotel but it is trendy, comfortable and in a great location. The customer service is pretty average but if there was a good deal going at the time, I would stay again next time.
Loved the animal statues in the foyer and the horse head lamps in the room!

  • Stayed: April 2013, travelled with friends
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Thank an0n13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 3 December 2013

Dear an0n13,

Thank you very much for your review and high marks for the Hotel Vertigo! I'm glad that you enjoyed our location, comfort and trendy property. We look forward to your next return to San Francisco and the Hotel Vertigo!

Regards,

Luis Morales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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