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“Good Location” 4 of 5 bubbles
Review of Hotel Vertigo

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Hotel Vertigo
Ranked #76 of 227 Hotels in San Francisco
GreenLeadersBronze level
Brisbane, Australia
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good Location”
4 of 5 bubbles Reviewed 14 December 2013 via mobile

Nice and Central location on Sutter St. Right near a great pizza place and 2 convenience stores. Clean room with safe and mini fridge and friendly staff. They were helpful with maps and directiond. Nice homey kind of hotel.

Stayed October 2013, travelled as a couple
Helpful?
Thank Bec-F-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime G, Front Office Manager at Hotel Vertigo, responded to this review, 31 December 2013
Dear Bec-F-C,

Thank you very much for your feedback and 4 star review! I'm delighted that you found our staff friendly and that they were able to assist you with maps and directions. We look forward to having you as a return guest!

Regards,

Jaime Gonzalez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,277 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Aberdeen, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

My wife and I stayed here for 2 nights on our California road trip for our honeymoon.

We chose to save money on certain stops in order to treat ourselves to luxury hotels at other stops. We chose Hotel Vertigo as one of our budget options as we felt that we'd spend so much time walking around the city that the hotel wouldn't matter too much - and we were not disappointed.

The hotel is very cool and modern in decoration and seemed to have been renovated recently. The reception area was very grand and check-in was efficient with off-site valet parking. The room was small and basic but very clean and well decorated and had everything we could have expected at this price point. The bed was comfortable, however we had spent so much time exploring the city we could probably have had a good night's sleep on a park bench!

Being people who like to walk around cities for the most part, the location was ideal for us. It took us about 10 minutes to walk to Union Square and Chinatown and about 45 minutes (in different directions!) to Pier 1, Lombard Street or the Alcatraz tour departure point (which is truly a must-see).

The hotel was very easy to find by car from the freeway from the south and took less than 30 minutes to get to the Golden Gate bridge by car on the morning of our departure.

There are also countless little cafes, bars and shops close by so you're never stuck for food or drink.

If you're really just looking for a place to sleep while visiting a wonderful city I could not recommend this hotel highly enough.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank OneLikesJam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime G, Front Office Manager at Hotel Vertigo, responded to this review, 31 December 2013
Dear OneLikesJam,

We're so glad to hear you enjoyed your stay! We thank you for leaving us a 4-star review, and we do hope you will join us as a guest again should you return to San Francisco!

Regards,

Jaime Gonzalez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

This was our first visit to SF and not really sure what to expect. Room was a good size, with walk-in wardrobe. We upgraded to this hotel as an optional extra for our trip, and very glad we did as the original hotel was a few blocks down and in the "tenderloin" area! The stay was good, it was peaceful at night and slept well. It was close to union square and a great base to explore the city. The staff also saved our bacon on departure day, we were badly let down by super shuttle - and would have missed our flight had it not been for the swift actions of the hotel staff. We managed to get into another transfer that happened to be at the hotel and made our flight on time!! We cannot thank the hotel staff enough! They were friendly and helpful throughout our stay. We would recommend this hotel and would chose to stay here again.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gemma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this review, 3 December 2013
Dear Gemma A,

Thank you for taking the time to leave us your kind words and we will make sure to pass your compliments on to our team. Guest satisfaction is our top priority, so we are happy to go above and beyond to make our guests' stay a comfortable one.We are happy to hear our staff exceeded expectations and that we were able to help you catch your flight!

Thank you for your stay and we hope to have you as a guest again in the future.

Regards,

Luis Morales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

Very nice and quiet hotel, good for short trips. Standard room is not so spacious but cozy and clean, for two it's enough. Close to city centre, Union square and China town. 10 minutes walk from financial district. Free coffee and tea mornings.

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IrenePav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this review, 3 December 2013
Hi IrenePav,

We thank you for being a guest and for taking the time to leave a review. We are glad you enjoyed our great location and enjoyed your time in San Francisco. We welcome you back should your future travel ever bring you back this way.

Warm Regards,

Luis Morales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

Hotel is within walking distance to lots of great restaurants etc and within a few blocks of a cable car stop. We loved Flour & Co. for breakfast.

The hotel quickly brought up a roll away when they realized we had booked a room with 2 dbl beds and were very apologetic. Staff were incredibly friendly and helpful. Rooms and bathrooms were clean. Elevator and stairs available. Good mini bar!

Free wine on Friday nights in the lobby! Parking is expensive so be prepared...though it can't be avoided in San Fran.

Room Tip: Hotel vacuums hallways pretty early.
See more room tips
  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Naomi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this review, 3 December 2013
Hi Maggie B,

We thank you for being a guest and for taking the time to leave us a High marking review! More importantly, we are glad our staff made you feel so welcome and that you enjoyed our great location! We hope your travels lead you back to San Francisco sometime soon!

Regards,

Luis Morales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 24 November 2013

Our 1st visit to San Francisco and what a great experience! Hotel Vertigo is a quirky hotel with good sized rooms that are clean and tidy. Huge walk in closet only wish the bathroom was a little bigger with more bench space. The location is very close to Union Square but a bit close to Tenderloin too. No restaurant in the hotel but loads within walking distance. Friendly staff added to the overall good experience.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lou73f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this review, 3 December 2013
Dear Lou73f,

Thank you for taking the time to leave us such a thoughtful review. We are happy you enjoyed your 1st time in San Francisco and that we got to be a part of that great experience. We truly appreciate your feedback of our hotel and we hope you will stay with us again in the future.

Thanks,

Luis Morales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 November 2013

Nice stylishly designed hotel. As others said - you get what you pay for. This isn't a flashy hotel but it is trendy, comfortable and in a great location. The customer service is pretty average but if there was a good deal going at the time, I would stay again next time.
Loved the animal statues in the foyer and the horse head lamps in the room!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank an0n13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this review, 3 December 2013
Dear an0n13,

Thank you very much for your review and high marks for the Hotel Vertigo! I'm glad that you enjoyed our location, comfort and trendy property. We look forward to your next return to San Francisco and the Hotel Vertigo!

Regards,

Luis Morales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vertigo

Property: Hotel Vertigo
Address: 940 Sutter Street, San Francisco, CA 94109-6025 (Formerly York Hotel)
Region: United States > California > San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#59 Green Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Vertigo 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 
Reservation Options:
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Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco

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