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“Great place to stay”
Review of Hotel Vertigo

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Hotel Vertigo
Ranked #70 of 230 Hotels in San Francisco
GreenLeadersBronze level
Reviewed 21 July 2014

This is a wonderful boutique hotel just outside of the business of Union Square. The pictures on the website are exactly how you will find the hotel. The rooms are clean and well appointed, charming. You are about a 1 mile walk to the Square and about 2 to Fisherman's Wharf. If the walk is too long than taxis and buses are abundant in the area. It is a safe area just outside of Tenderloin district with lots of eateries in the area.

The cleaning staff are a great asset to this hotel. You step out of your room for breakfast and upon your return an hour later, the room is made up and tidy once again.

The only challenge we found with the hotel is that wifi is hit and miss.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Deanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 22 July 2014

Dear Deanna, we are so pleased you had such a wonderful stay with us, we appreciate you taking the time to leave us your kind review, and we thank you for the compliments to our staff. We always want to ensure that all of our guests have an enjoyable hotel experience with us. We hope you join us again on future travels to San Francisco.

Luis Morales
Hotel Manager

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312 - 318 of 1,398 reviews

Reviewed 20 July 2014

We were greeted at the Hotel by friendly staff at all hours of the day. They were extremely helpful with assisting with our queries and pointing out the main tourist areas and transport options. The location was brilliant as it was just a short walk to all of the shops / transport / reataurants and union square. We would definitely recommend this hotel to our friends! They also have a small but clean and tidy gym which we used on a daily basis!

  • Stayed: July 2014
    • Value
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3  Thank Lbaigent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 21 July 2014

Dear Lebaigent, we appreciate your wonderful review, and we are happy you enjoyed your stay with us. Thank you for taking a moment to share with us your experience, we will also share your comments with our entire staff, since this helps and motivate us to continue providing good service and be better each day. We do hope you have the opportunity to visit us again.

Luis Morales
Hotel Manager

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Reviewed 15 July 2014 via mobile

Probably best suited for single or double occupancy. I wouldn't recommend staying here with young kids because the rooms are not huge and they would likely be in your space.
With that said, the room was perfect for my wife and I. Big enough, very clean and updated, & all the amenities one would hope for. The staff were friendly and walking distance to Union Square was 10 minutes. I stayed in a back room(617) because I had read that the street side was a little loud. This room was very quiet and the courtyard and buildings behind us were interesting and nice to look at. This place is very unique and I really like the feel I got here, very comfortable..
What was in the room: 40" flat panel tv, small fridge, mini bar, desk, phone,fans,shampoo, cream rinse,soaps,queen bed, large windows,iphone 4 clock/radio,safe,blow dryer,lots of plug outlets,coffee maker. Plenty of restaurants and stores near by. Nothing bad to say about this place. I'd definitely stay here again. A+

  • Stayed: July 2014
    • Value
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4  Thank Rilands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 21 July 2014

Dear Rilands, thank you for your kind review. We are so pleased to hear that you and your wife enjoyed your stay with us and you were happy with the location of our hotel and the amenities we provide. We look forward to the next time you will be able to join us. Thank you for being our guest and for the A+ rating you gave us.

Luis Morales
Hotel Manager

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Reviewed 13 July 2014

A surprising find! Only a few blocks past the main tourist beat of Union Square was this hotel. The rooms were big by SF standards and the staff very friendly and helpful. I stumbled on this place, but would search it out next time

Room Tip: I had a room next to the elevator - which rumbled. Avoid that and you are good to go
See more room tips
  • Stayed: July 2014, travelled on business
    • Sleep Quality
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3  Thank KenFBWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 18 July 2014

Dear KenFBWI,

We are happy you had a chance to visit us while in California and enjoyed your stay. We appreciate your comments and we are happy to hear that you found our rooms big.
We will share your comments with our staff, since we take pride in providing customer service. Please consider us again next time your travels bring you to this beautiful city.

Luis Morales
Hotel Manager

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Reviewed 13 July 2014

Terrible, bad, awful. Didn't get the room I asked for and had to sleep on the floor the first night. They "made it right" by upgrading our room the second night, but.... the valet, which they claim takes 30 minutes to retrieve from the time it's requested, took TWO AND A HALF HOURS. Unacceptable in any event, but particularly so when vacation time is precious.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
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4  Thank gravityhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

Stayed here for just over a week and I couldn't fault it.

Let's be honest - this is a 3 star hotel - so don't expect a cherry on the top! But this hotel is clean and comfortable, and amazing value.

The location is perfect for sight seeing and the staff can help organize trips for you.

For me the staff were the best asset - extremely helpful and very knowledgeable.

When I go back I will stay here again.

Stayed: September 2013
2  Thank Rosierow78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 15 July 2014

Dear Rosierow78,

We are truly grateful that you took the time to relay the great experience you had while staying at our hotel. Your feedback is most appreciated as it helps us know which areas we are excelling at and which areas and which amenities and parts of our hotel are most attractive to guests. Most importantly, we are happy to hear you found our hotel clean and comfortable and the staff very helpful and knowledgeable. We hope to see you on your next trip to San Francisco.

Luis Morales
Hotel Manager

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Reviewed 4 July 2014

Just stayed at the Vertigo in San Fran a week or so a go and loved it. Friendly staff and clean rooms. The decor was very orange and chic!
We loved it, very close to union square and very accessible to buses and trams.
Overall a great stay :)

  • Stayed: June 2014, travelled as a couple
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3  Thank Alexandra924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Manager at Hotel Vertigo, responded to this reviewResponded 9 July 2014

Dear Alexandra 924,

Thank you for leaving us your kind review of your recent stay at our hotel. We are happy to hear that you had such a pleasant time while with us and that you took the opportunity to explore our area of Union Square. We are also very happy to hear that you found our rooms clean and friendly staff. We appreciate you being a guest of ours and we thank you again for leaving such a nice review. We hope to see you on your next visit to San Francisco.

Luis Morales
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vertigo

Address: 940 Sutter Street, San Francisco, CA 94109-6025 (Formerly York Hotel)
Region: United States > California > San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#57 Green Hotel in San Francisco
Price Range: £112 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Vertigo 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 
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Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco

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