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The Marker San Francisco, A Joie de Vivre Hotel
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Reviews (2,992)
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All reviewshotel monacowine hourunion squarekimpton hotelsliving roomgeary streettenderloinwine receptioncomplimentary winejunior suitemini barfew blockseach eveningfree coffeehomeless peoplelocation is greatrooms are small
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1,677 - 1,682 of 2,992 reviews
Reviewed 11 December 2013

This hotel was recommended by my brother who uses it for business trips, and this was our second visit to this excellent hotel. It is ideally situated just two blocks from Union Square, and within a short walk of Powell Street BART station. Our room was very comfortable. The staff were incredibly friendly, and very helpful. We took full advantage of the wine reception in the evening and coffee in the morning. We would definitely come back if we are in San Francisco again.

  • Stayed: December 2013, travelled as a couple
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1  Thank MartinHussingtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

The hotel and restaurant have great decor in the eclectic & colorful Kimpton style. The desk service was professional but perhaps a bit more"matter of fact, business" oriented then other Kimptons" that I have visited.
The room was nicely decorated in the Kimpton style. If being overly picky, then I was somewhat at issue with the room lighting. It was pretty dark in general and there was no lighting at all at the wall, ceiling or table at the couch area in the small suite. You could not sit on the couch and read.
The neighborhood is a few blocks in and closer to the Tenderloin district ,then some other Union Square hotels . At night caution should be advised not to wander down certain streets as you might be confronted by street people some of whom can be rather aggressive . This is true of a lot of the Union Square outlying areas. At night it might be wise to check with the hotel staff if you are planning walking.

  • Stayed: November 2013, travelled as a couple
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Thank mountainportal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

This Hotel continues to offer the top quality which has become its standard. It is unique in its genuine hospitality, quality rooms, superb location and attention to guest needs. The upbeat, professional staff makes everyone's stay important. The hotel is beautifully appointed, has an evening wine reception and the staff is knowledgeable about the area. The rooms are clean, well decorated and every detail is elegant including the bedding. I cannot stress the value of its Kimpton "In Touch" program and the attention to the profile a client can input--which newspaper is desired, for example.

  • Stayed: December 2013, travelled with friends
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Thank keasterling2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

I was back and forth between several San Francisco hotels for weeks (Westin, Vitale, Mark Hopkins). I had seen Monaco on several lists and thought a smaller hotel might be the best option. I have been a fan of Kimpton hotels in the past.The lobby is very small and one night there was a private party taking up the main seating area. The gym is very outdated and located in the basement. Housekeeping is slow and not extremely tidy. The rooms are fun and fashionable but some accents are very cheap looking. The views are not great at all. The staff was nice but no better than any other 4 star hotel. Also there were dogs everywhere.. Big dogs!! I know they are pet friendly but having these big dogs roaming the wine hour was .. Interesting. The great aspects were the newspaper delivery, coffee in the lobby, the valet, and bike rentals. Next time I am in SF will opt for another hotel!

  • Stayed: November 2013
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3  Thank TravellerALS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 December 2013

Dear TravellerALS,

Yes, we definitely are not the hotel for everyone. The Monaco is quirky and unique. Our décor is not for everyone, but we really like it. You won’t find many hotels with our style, so we think it sets us apart.

Yes, we do allow pets of all sizes. Again, this does not suit everyone. We totally understand that. Typicially, we do not have a lot pets in the hotel, but over a holiday weekend people tend to travel more with their pets.

For a boutique hotel, we have a pretty large public space with two living rooms- each containing a fire place. Again, not something you will find everywhere. Sometimes they are used for private events, such as weddings.

I am glad to hear you enjoyed some aspects of our hotel such as the newspaper, coffee and valet. Don’t be fooled. Our bikes are not for rent. They are actually complimentary on a first-come, first-serve basis.

Overall, thank you for your feedback.

Best,
Jason

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Reviewed 30 November 2013 via mobile

This hotel is conveniently located just a few blocks from the union square shopping district and various modes of transportation to get elsewhere in the city. The friendly hotel staff and evening wine happy hour in the lobby make for a great experience overall. The rooms were very clean and well decorated. The hotel even offers complimentary bicycle rentals.

Stayed: December 2013, travelled as a couple
Thank Wickniley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 December 2013

Dear Wickniley,

If you don’t feel like using our great public transportation, you can always borrow one of our bikes. They provide a great way to explore the city.

Best,
Jason Stone

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