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“I love this hotel (and it's glorious window seats)”

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The Marker San Francisco, A Joie de Vivre Hotel
Ranked #39 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Sydney, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“I love this hotel (and it's glorious window seats)”
Reviewed 5 March 2014

I stayed here for 5 nights with my sister in February and it was a lovely experience. The hotel staff are friendly and wonderful (especially the doorman who was always helpful and smiley even though it was -20 degrees Celsius outside) and they even gave us a free room upgrade to the window seated rooms on the 14th floor. Now, I cannot stress enough how great these window seats are. If I ever get the chance to go back to Chicago, I would not hesitate to pay a little more for these. They are worth every cent (unless you're not a fan of beautiful views or heights in general). Also, the room is beautifully decorated and the bathroom has a spacious bench area to put all my toiletries.

There is also complimentary Starbucks coffee in the lobby in the morning and wine in the evening, and although we did not try it, I saw plenty of others enjoying it so I assume it's good. If you're a Kimpton member, you get free wifi and a $10 raid the mini bar voucher so that's a nice touch.

The location is also very convenient (close to the Magnificent Mile and many other shops as well as public transport) and we didn't at all feel unsafe in the area at any point during our stay.

The only hiccup we had was when we got maid service one day and she must of accidentally broken a glass in the bathroom. My sister got cut on the foot and bled a little and we had to call housekeeping to get the tiny shards vacuumed up. The hotel was super apologetic and they offered her tons of antiseptics/bandaids/bandages and apologised profusely. The issue was dealt with efficiently which was good, and I can't even really be mad at the maid because she was lovely enough to leave chocolates and candy on our bedside because it was Valentine's!

All in all, I would definitely recommend this hotel to anyone. Not only is the room beautiful and comfortable, the staff really go out of their way to be exceptional. Thanks Hotel Monaco!

Room Tip: Get a room with a window seat. I know I sound like a broken record, but you won't regret it!
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  • Stayed February 2014, travelled with family
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Helpful?
Thank Gailda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 March 2014

Very pleasant, attentive and helpful staff across the board. Lovely, comfortable and updated rooms. Nice touches like complementary coffee/hot chocolate/tea and papers downstairs in the morning, afternoon wine tastings and yoga mats in room. Food and wine in the hotel's restaurant were very good. Maybe best ceviche ever. Excellent location. Impressed with housekeeping - good job cleaning room and in not disturbing us, even without Do Not Disturb sign on door. Two small complaints - could hear people in room next door and towels are thin. And, best of all, we got a great convention rate.

  • Stayed March 2014, travelled as a couple
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1 Thank Loves2rite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 February 2014

Great first impression. Bellhop took my luggage out of the taxi and escorted me straight to check-in. All of the staff were friendly and knowledgeable. Room was clean and quiet. Loyalty program offers several nice perks like free newspaper, free wi-fi, and the chance to raid the mini-bar.

  • Stayed February 2014, travelled on business
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Thank Alex Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles,CA
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 February 2014

Hotel was spotless, great location. Lauren at the front desk made our two children (7 and 9) feel welcome with cookies and milk delivered to the room. A pet goldfish and stuffed animals were also there for them when we checked in. Room was extremely comfortable- we were in a two room suite which gave us room to stretch out. Quiet room with a city view. Doormen were always there to help out with a taxi or restaurant suggestion. Nice to have a restaurant downstairs for breakfast or drinks after a long day of sightseeing.

Room Tip: Higher floors might be more quiet for light sleepers.
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  • Stayed February 2014, travelled with family
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2 Thank rickhlosangeles_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2014

We stayed here with two teenagers in December 2013. I last stayed at this hotel over ten years earlier and recommended it to the group. I was more than pleased. The Monaco never disappoints! This is a great boutique hotel location near Union Square. Close to shopping, restaurants, sight seeing. The rooms are clean and updated. The staff was wonderful! They took excellent care of us. We enjoyed the wine hour and socializing with the other guests.

Room Tip: If you want a quiet room, stay off the street side.
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  • Stayed December 2013, travelled with family
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2 Thank Kimberlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bearsden UK
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 February 2014

We stayed at the Monaco for a few nights prior to flying to LA to join a Hawaii cruise. Very pleased with everything including a surprise inclusive breakfast. Great location and the staff is everything that we have come to expect in The States.
Would go back any time in the future.

  • Stayed March 2013, travelled as a couple
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Helpful?
1 Thank WorldTravellerPlus65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, Michigan
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 17 February 2014

I was in San Francisco first week of January for Sales Conference. The Conference was at the SF Hilton. My husband arrived later in the week for a long weekend together. He could not book our room at the Hilton and so we found a room at Hotel Monaco. SO GLAD!!!! I checked out of the Hilton and we spent the entire weekend at the Hotel Monaco. AMAZING! Have always wanted to to stay at a Kimpton Hotel. This was a memorable weekend. Hot Chocolate bar near the roaring fire in the AM, along with coffee and tea. We loved our stay. We were so busy and did not get chance to visit the sauna and spa. CLEAN and neat, and staff went over the top to make things perfect. There were bikes to rent and also the Dog dish outside made it feel friendly and caring. LOVED the leopard print robes. We will stay at Kimpton again.

Room Tip: We asked for room away from elevators - very quiet. Great restaurant for breakfast and bar for nigh...
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  • Stayed January 2014, travelled on business
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Helpful?
2 Thank BrightonMom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Property: The Marker San Francisco, A Joie de Vivre Hotel
Address: 501 Geary St, San Francisco, CA 94102 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in San Francisco
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#51 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Marker San Francisco, A Joie de Vivre Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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