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“Wonderful Kimpton Hotel.”

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The Marker San Francisco, A Joie de Vivre Hotel
Ranked #40 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Northern California
Level 6 Contributor
196 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Wonderful Kimpton Hotel.”
Reviewed 1 July 2014

Very nice suite. Outstanding staff. Took good care of our every need. Celebrating our 28th anniversary. Complimentary sparkling wine sent to our room. Wonderful public settings. Just everything was perfect. Would stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank VQC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 7 July 2014
Dear VQC,
We love it when we can help make people’s special occasions even more memorable. Glad to hear that was the case for you.
Please come back to see us on all future anniversaries.
Best,
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (362)
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  • Chinese (Traditional) first
  • Dutch first
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English first
Frisco, Texas
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2014 via mobile

This hotel exceeded my initial expectations! The room was clean and the design was modern and well taken care of. The bathroom was nice sized and CLEAN. Granite countertops and soft towels. Besides the well appointed room they had the nice little touches like complementary water that was orange infused!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank 796stephanieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear 796Stephanieh,
We love exceeding people’s expectations. Glad you were able to get a good deal during such a busy summer.
Best,
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level 5 Contributor
92 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 28 June 2014

Stayed here a few years ago with the family and we were all looking forward to revisiting.

Not much has changed - service was excellent and friendly, rooms are small but comfortable and well appointed. The location is good - a short walk from Union Square. Yes there are some homeless people hanging around the streets but that is the nature of where you are and not threatening.

The Monaco has real art deco style which is one of the key things that differentiates it from soulless chain hotel alternatives. We heard from one of the staff that they are going to close the grand dining room and turn it into more rooms. If true that would be a sacrilege to the whole fabric of the place and would not be allowed in most places in the world - so hopefully its untrue.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneyFlash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear SydneyFlash,
We can not survive without our repeat customers and positive word of mouth. So, thank you for returning and for telling everyone all about your positive experiences.
We are closing the Grand Café on July 30th and we are updating the restaurant. Stay tuned for more details. We will continue to stay true to the spirit of the Monaco.
Best,
Jason
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Los Angeles, California
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2014

The hotel location is a few blocks from Union Square. It is a prime location for shopping, dining, siteseeing, etc. When I walked into the hotel, I was greeted by the hotel staff. Everyone was so nice and very helpful. The hotel has water with fresh fruit (oranges or lemons) in the lobby by the front desk with cups and lids. The water was soooo refreshing each day. There is complimentary coffee and tea each morning in the lobby area as well as free wine from 5pm-6pm. The rooms were very nice and the decor was beautiful. The bed was not comfortable and the pillows were flat. Yes, the bed and pillows were disappointing to me. Our toilet backed up one night so we called the front desk and someone came up to clear it. We had no problems with the toilet after the plunger job. Our smoke detector starting chirping on our last night at the hotel so we called the front desk and someone came up and changed the battery. Other than the uncomfy bed and pillows, our stay was great.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank cocodiva72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear Cocodiva72,
I am so happy to hear you enjoyed your stay. It sounds like you were able to really enjoy the city while you were here. But, I am sad to hear you did not find our beds or pillows very comfortable. We just replaced all of the mattresses a year ago.
Best,
Jason
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Orange, California
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 June 2014

At first sight, we found the neighborhood to be a little shoddy however once we started walking we realized how amazing the location of this hotel was for us (a little trendy, safe, and had a city feel). If you would like to walk to art galleries, have easy access to union square, and pretty much most of San Fran this is the hotel for you.The hotel was clean and our room was perfect for us, yes it is a city so the rooms are a little smaller than other hotels. We loved our room, modern, clean, and great service (I am allergic to down comforter, and they were super fast in changing it out for me). The few small things which I was not in love with: the front desk ladies were not amazing (but still pretty helpful), and the closet in our room was an odd small corner door (not useful at all). But over all, clean and great location, and great value! Would pick this hotel again for sure!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorain K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear Loraine K,
Yes, we too feel like our location is perfect. We are so close to everything. Plus, San Francisco isn’t that big of a city.
Always feel free to let us know if you do not like your room and we will be happy to show you other rooms that may have a better closet, for example.
And I am sorry to hear the ladies at the front desk did not amaze. We will work on that.
Please come back and see us, again, soon.
Jason
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New Orleans, Louisiana
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 June 2014

This hotel is wonderful! I really enjoyed my stay. The layout is easy to navigate, the architecture is beautiful; it's just nice to look at! There's always tea and infused water in the lobby, a free cocktail hour from 5-6 every day and the spa is relaxing. They have a large jacuzzi tub and a nice fitness center. There are free bikes to use as well! It's super convenient, just a 5 minute walk to Union Square and Chinatown.
You get 20% off any meal at The Grand Cafe next door if you mention you're a hotel guest.
I wouldn't say the view is fantastic (only a small amount of th rooms have a view to the street) but it's designed so that you get a lot of natural light.

The staff is very friendly and accommodating, one clerk gave me a box of chocolates just because she thought I was nice!

I really enjoyed my time in San Francisco and the Hotel Monaco made it even better.

Room Tip: Ask for a goldfish if you're lonely!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear Katie A,
Thank you for the rave review. We are thrilled you enjoyed the hotel, the staff and everything San Francisco has to offer.
Best,
Jason
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Ra'anana, Israel
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

We stayed in this hotel a year ago while traveling to San Francisco. This was a great hotel; very clean, very comfortable beds, very nice staff and a great location. We would definitely recommend and would definitely stay there iagain.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Galit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, 30 June 2014
Dear Galit D,

Thank you for recommending us. We can’t ask for any better marketing than that.
Best,
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Property: The Marker San Francisco, A Joie de Vivre Hotel
Address: 501 Geary St, San Francisco, CA 94102 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in San Francisco
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Marker San Francisco, A Joie de Vivre Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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