This hotel was the last stop on our honeymoon. We had been spoilt in Las Vegas where we stayed at the Mandarin oriental and equally so at the modern Honolulu in Hawaii, so when we arrived and were told there was no restaurant or bar, due to refurbishment we were very disappointed. I completely agree with other reviews on here , the area is dodgy particularly at night with many homeless people wandering and asking for money as well as people hanging around in groups on street corners.
When we got to our room (Queen deluxe) , we were left a little underwhelmed. The room was small, however it was clean and tidy. Another grievance (not mine my Wife's) was the lack of duvet cover! The duvet was just placed between two flat sheets and therefore moved in the night for the duvet to then touch her skin, which she thought was very unhygienic!
As mentioned above due to there not being a restaurant we were given complimentary breakfast tokens , which allowed each person to a pastry and a coffee, disappointing. As we arrived very late in the evening and due to the area being some what concerning, we were recommended to order a take away. The concierge were helpful in making the call for us. On our last night we wished to eat out and couldn't get hold of concierge to make the booking for us, we dialled from our hotel room phone. On check out we were charged 8 dollars ( not that this is a big amount) for concierge calling the take away, then booking a reservation at one restaurant and for the 1 minute call we made on our last night. We were disgusted by this as the hotel provided no food or beverages and we had no other choice but to eat and drink out.
Overall this hotel is poor, the staff are helpful and friendly enough but this does not make up for the poor amenities and high prices. This hotel thinks it is a lot better than it actually is, we will be looking elsewhere if we go back to San Francisco.
- Official Description (provided by the hotel):
- Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more less
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- Also Known As:
- Kimpton San Francisco
- Hotel Monaco San Francisco