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“Great location, very good hotel”

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The Marker San Francisco, A Joie de Vivre Hotel
Ranked #46 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 19 December 2009

I spent one day in hotel monaco,
pro: excellent location, clean, nice, silent room, very good hotel.
minus: no free internet access,

  • Stayed: December 2009, travelled on business
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Thank canneto79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,253 - 2,259 of 2,800 reviews

Reviewed 14 December 2009

Had one day to see San Francisco and booked the Monaco based on Tripadvisor reviews. Turned out to be a great choice for us.

Hotel staff were quick to help, friendly and professional.

Didn't have time to partake, but took a peek into the "living room" and saw guests relaxing and enjoying the evening wine. A few kids were playing Wii on a tv set up in one area.

We were in a Junior Suite on the third floor right next to the elevators. The room was quiet, but we did hear faint hum from the elevators and from the "ding". But not enough to bother us or disrupt sleep.

We were concerned that being in a smaller hotel on a lower level we might hear a lot of street noise, but it was very faint. Overall the room was quiet and relaxing.

There were some concerns in previous reviews about the location. At least in the immediate vicinity of the hotel and walking to Union Square we felt fairly safe and it was well populated. Also walked to Gitane restaurant for dinner - very good food, interesting place.

Room was clean and nicely decorated. Bed was super comfortable! Bathroom clean and good size.

It was mentioned that the hotel allows dogs and we did see a few, but never encountered any noise or odor problems.

Overall vibe is upscale yet relaxed / friendly. Really wish we could have stayed a few more days.

Ate breakfast on Sunday in the Grand Cafe. Pretty space and delicious food. Downside was it took close to half hour to finally get the food. Probably not a good choice if you are short on time.

  • Stayed: December 2009, travelled as a couple
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1  Thank Trvlrs5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2009

This hotel was lovely. They had board games to play in the lobby and daily free wine during happy hour. Good place for staying with several friends and relaxing with some board games and wine in the lobby.

Stayed: August 2009, travelled with friends
Thank Libregratis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2009

Loved the staff and the atmosphere at the Monaco! Very relaxing, but whimsical, with great seating areas throughout the lobby and lovely fireplaces. The wine reception at 5:00 was a great touch, and they even served hors d'oeuvre. The Grand Cafe was honestly the best food I have eaten, in a very long time and we have dined at some pretty extravagant restaurants. I highly recommend this hotel! Furthermore, great location two blocks from all the shopping!

  • Stayed: November 2009, travelled as a couple
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1  Thank spiff4499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gpinetti, Director of Guest Services at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 6 December 2009

Dear spiff4499,

Thank you so much for this great review! We always love to hear about our guests that are able to experience the best of both worlds. It's definitely a treat to be able join us for our hosted wine reception and follow that up with a delicious meal at the Grand Cafe.

We hope you found everything you were looking for while shopping and that we will see you again before the next holiday season!

Best,
Greg Pinetti
Director of Guest Services
Hotel Monaco-San Francisco

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Reviewed 30 November 2009

I cannot say enough about this hotel. I don’t want to spoil it because once everyone finds out about it, then I won’t be able to get a room or won’t be able to afford one. Wonderfully comfortable beds and baths, breathtaking lobby, large fireplace and lounge where wine is served at 5 PM and coffee at 5 AM (great for the jet lagged). 24 hour room service (albeit somewhat limited in the wee hours) !! Incredible gym and spa area. Just down the street from Union Square and all of the action of shopping and restaurants. Theaters are on the next block. If I had one complaint it would be the restaurant (Grand Café) that is attached. One order of waffles and one continental was $40. However, many other places to choose from. Everyone goes to Dottie’s around the corner (there is a line out the door). Olympic which is almost next door doesn’t look like much but we had the best pancakes there! Give it a try. Finally, if you have a car, just park around the corner at the 24 hour lot on Taylor. I saw no reason to pay for the valet service which I believe worked out to about twice the cost.

  • Stayed: November 2009, travelled as a couple
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1  Thank 674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2009

My 5 fellow moms and I recently stayed at the Hotel Monaco recently for 2 nights, and were more than satisfied. After researching MANY hotels (I had 5 women to please, after all), I was relieved that everyone was thrilled w/the choice. We had 2 adjacent rooms which were stylish and fun. Very comfortable beds w /duvet covers and good-quality linens. Room was spotless and spacious for a big city. Bathroom was nice and bright w/ Aveda products. Location was good w/ all the popular retail stores w/in walking distance. Service curbside and at the desk were absolutely excellent. Staff allowed us to leave our car until late in the afternoon, w/no extra charge. I really appreciated this, as having to get our car, and find parking for a couple of hours would have been a hassle.
The only problem we had was after arriving back to the hotel from dinner Sat. night my friends wanted to have dessert and drinks in the restaurant, rather than the lounge. When they approached the maitre'd, he was very abrupt and informed them that the restaurant was for those eating dinner only. This, despite many available tables. To the other employee's credit, when informed of the host's behavior the next morning, they were shocked, and asked us if we would be staying another day. Unfortunately, we had to get back home.
All in all, the Monaco is a terrific hotel, and we will definitely be back!
P.S. Small dogs are welcome. The hotel even keeps a photo album of their canine guests!

  • Stayed: November 2009, travelled with friends
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1  Thank SMomCentralCoast_Ca_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2009

I spent four nights at Hotel Monaco at the end of September. The hotel and rooms are tastefully decorated, clean and modern, but with a 'Medieval' twist.
The hotel is in walking distance of Union Square, but SOMA and the business district is quite a hike.
At check-in I was given a double room which I asked to change to a queen room if available. The next day my request was honored and I was shown several queen rooms to choose from. Excellent service!
I did not use the restaurant, bar, nor attended the free wine tasting soiree. WiFi service is free but requires you to sign up using an email address.

  • Stayed: September 2009, travelled solo
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1  Thank dieuwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gpinetti, Director of Guest Services at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 28 November 2009

Dear dieuwer,
I'm glad to see that you enjoyed your four nights here at the Hotel Monaco! Thank you for your comments on our tasteful decor and the "Medieval" twist! That is a first for us here at the Monaco but a great description. I can see how some of our darker colors and decorations from around the world could make one think that.
It's also a pleasure to see that our Front Office Team was able to accommodate your room request to your satisfaction.
I'm sorry to hear that you didn't get a chance to experience the Grand Cafe or our Hosted Wine Reception but understandable as there is a lot to do & see in our beautiful city.
We hope you had safe travels bake to Boston and look forward to your next stay with us.

Regards,
Greg Pinetti
Director of Guest Services
Hotel Monaco-San Francisco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Address: 501 Geary St, San Francisco, CA 94102 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in San Francisco
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
Price Range: £150 - £575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marker San Francisco, A Joie de Vivre Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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