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“still improving.” 5 of 5 bubbles
Review of Quality Inn Greenville

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Quality Inn Greenville
Ranked #4 of 8 Hotels in Greeneville
Belfast, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“still improving.”
5 of 5 bubbles Reviewed 12 October 2013

Stayed again at this lovely hotel. The hotel is being upgraded, while this doesn't disturb the guest it certainly improves the comfort. Availed of Candy's cabs on this trip, punctual,reliable service enabled us to have a wider choice of restaurants and still enjoy a glass of wine! overall would definitely still recommend the hotel as a great place to stay while in Greeneville.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank mckeeverj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

Traveller rating
    37
    24
    15
    7
    10
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31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Boca Raton, Florida
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 September 2013 via mobile

If you express book online this property is a good value, unless you need good internet connections and speed. The property is reasonably new and well maintained. It is an interior entry property with decent amenities. Note that the pool is outdoors. The fitness center is nice but is located in a separate building out back.The rooms are spacious and bed is comfortable. The staff is very nice. The included breakfast is adequate.

Now for the downside. When I first checked in my room was on the third floor. I had informed the folks at check in that I was traveling on business and needed good internet. Upon settling in I logged onto the wifi network. The connection strength was poor and the ISP connection was terrible. I spoke with tech support, they could not resolve the issue and informed me they would call the ISP to resolve. I also spoke with the on property staff and proceeded to spend the next hour with Sheila, the maintenance manager, resetting routers and WAPs. While she was very nice and helpful, there was no change. After calling tech support several times over the next 3 hours, I was informed that they did not know when the issue would be resolved. The next morning, with no change, the front desk moved me to a second floor room near the access point. This solved the signal strength issue but did nothing to improve stability or speed of connection. I mentioned this at check out and they finally admitted they needed to upgrade. All of this could have been avoided if they had just been upfront on check in!

Stayed September 2013, travelled on business
Helpful?
Thank sheasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greeneville, Tennessee
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 10 August 2013

Front desk attendant was wonderful. Room was large. Wi Fi received great reception in our room. Cleanliness was average. Bathroom floor dirty and shower had not been cleaned well- hair and dirt found. Bed linens and room carpet were clean. Only two bath towels provided for a room which accommodates four people. Breakfast was standard fare for mid priced hotels. Grounds and building are beautifully maintained. Nice outdoor pool and workout room areas. Pool water was very cold even though the weather was hot. Fine for a short stay, but expected more for cost.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happydaytoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pikeville, Kentucky, United States
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 27 July 2013

Enjoyed our stay, avoid booking direct as we saved over $35 using online site to book the room. Rooms have nice beds, with fridge/microwave. Wireless is horrible however... Severely needs upgraded. Love closeness to restaurants, stadium, and shopping nearby if needed.

Room Tip: Adjoining rooms available
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  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LDouthat, General Manager at Quality Inn Greenville, responded to this review, 31 July 2013
Thank you for the feedback regarding your stay with us. I apologize for the inconvenience you experienced with our internet connection. I hope you will give us another chance in the future to make your stay a great one.

Thank you again,
Lisa Douthat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 10 July 2013

Check In attendant was pleasant. Over priced considering they claim to have given us a disabled veteran discount. My daughter compared a nicer room on the third floor as more roomy than mine on the first floor, which had an odd shaped corner bathroom. The entry door into my room was nearly perpendicular to the bath (tub/toilet) room door on one side and the vanity on the other, which often caused collisions. No mirror in bathroom. Noisy hallway. The mini-frig was inside of a cabinet whose door opened from the opposite side compared to the frig., which proved to be annoying. The bed was moderately hard. Not a good mattress. Average breakfast bar. View of the parking lot with the pool just beyond. Workout room was on the other side of the pool. Often, there was no attendant at the front desk. The Check Out attendant was not as pleasant as the previous.

Room Tip: One third floor room proved to be roomier/nicer than a first floor room for the same price.
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  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank onnasama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LDouthat, General Manager at Quality Inn Greenville, responded to this review, 31 July 2013
Thank you for providing feedback regarding your stay with us. We strive to make every stay perfect for every guest. I apologize that we were unable to provide that for you as it is our commitment to do so.

The room you are referring to on the third floor is our mini suite. It is larger than our standard rooms and also has an increased rate. We were happy to upgrade your daughter to that room in order to accomodate her request for 2 beds.

Also, we recently added more items to our breakfast, such as scrambled eggs and sausage links.

I hope that you choose to stay with us in the future and give us another chance to provide you a great stay.

Thank you again,
Lisa Douthat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 28 June 2013

Nice building, friendly staff, clean room, comfortable bed, hot water plentiful, located behind a Fatz Cafe. Lousy wifi- no signal in the room, HOT part of breakfast limited to biscuits and gravy, waffles.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HSTAsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LDouthat, General Manager at Quality Inn Greenville, responded to this review, 31 July 2013
Thank you for the review of our property. Since your stay we have extended our breakfast selection to include scrambled eggs and sausage. I apologize for the inconvenience you experienced with the internet connection. Our guests are important to us and we hope you choose to stay with us again in the future.

Thank you again,
Lisa Douthat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 June 2013

we've stayed in the Jameson many times while in Greeneville and are pleased normal service continues in the now Quality Inn. same friendly, helpful staff, same super clean hotel and relaxing stay. always a great hotel to stop at for an overnight or like us for a longer stay. pool and close by restaurants make it a great location while in Greeneville. already looking forward to our next visit.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mckeeverj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LDouthat, General Manager at Quality Inn Greenville, responded to this review, 31 July 2013
Mr. & Mrs. McKeever,

Thank you for taking the time to provide such excellent comments regarding our property and for being loyal, repeat guests. I will be sure to share them with the staff. We look forward to seeing you both again soon.

Thank you again,
Lisa Douthat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Greenville

Property: Quality Inn Greenville
Address: 3160 E Andrew Johnson Hwy, Greeneville, TN 37745-0962 (Formerly Jameson Inn Greenville)
Phone Number:
Region: United States > Tennessee > Greeneville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Greeneville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Greenville 2.5*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, Expedia, Hotels.com and Choice Hotels so you can book your Quality Inn Greenville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jameson Inn Greeneville
Greeneville Jameson Inn

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