I was going to give this place an average rating but I was really impressed with the way they handled a slight problem so I rated them higher. We were here for lunch and I had the tuna sandwich which was good. My husband had the turkey club and he was not that impressed. I think the main problem was that the restaurant served the salad on the same plate and the vinaigrette dressing from the sandwich soaked into the bread of his sandwich! As we were paying our bill, they asked if everything was okay and my husband told them he was not impressed with the turkey club nor the way it was presented on the plate. I told them my tuna salad sandwich was good. The cashier said no problem and she removed the turkey club from the bill! We said she did not have to do that but she insisted. Wow! That tells you a lot about how much they respect the opinions of their customers. So, thank you Canal House for handling this minor problem in a very respectful way.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.