We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Last minute best decision ever!”
Review of Aarchway Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Aarchway Inn
Ranked #9 of 37 Hotels in Moab
Certificate of Excellence
Reviewed 24 March 2014

We called a few chain locations at the last minute and they were full. We searched on Google for a local place and found Aarchway Inn. The rooms were very nice and the beds were very comfortable. The room was clean and they even fold the towels pretty. We came in late and didn't hear a sound from any other room. When we woke and went to breakfast we were surprised to see all the children in the hall etc. We never heard a peep all night. The breakfast options were fantastic. I have not had this pleasant of an experience in a long time.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Val B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

We are all very happy that you decided to choose Aarchway Inn and that you enjoyed your stay with us. Thank you for such a nice detailed review. Last minute decisions sometimes have the best outcomes. We hope you have an opportunity to visit Moab again as there are many adventures and attractions to experience. If you do, we are all here ready to welcome you back and hope you decide Aarchway Inn is your Moab Destination Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,399)
Traveller rating
Traveller type
Time of year
Language
  • More languages

601 - 607 of 1,399 reviews

Reviewed 24 March 2014

We chose Aarchway based on what we read and saw on their website. We were not disappointed. The breakfast was very good (my wife and son loved the pancake machine) as was the coffee. The staff was very friendly and helpful. We took advantage of the AAA discount and the 10% discount at Zax for dinner the pizza, soup, and salad bar was excellent and the service was friendly and efficient. We stayed there in mid-March and the rates were excellent. It's a great location to see Arches and an easy drive to Canyon Lands.

The rooms are large and comfortable though the bed was a little soft for my taste. The Internet worked very well and was fast and easy to access. It's not a very fancy place but it's nice and clean and family-friendly. If you like to support a non-chain family-owned business this is a great place to stay.

They're adding elevators which will overcome the one significant drawback we had during our stay there.

Room Tip: Ask if the elevators are finished and if not ask for a first floor room.
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JKTNPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

Wow - thank you for the complimentary detailed review of the hotel, amenities and staff. We want all of our guests to have a great experience throughout their stay. I agree - Zax food is great and the atmosphere is fun. We are all very happy you were pleased with your first stay with us and we hope when you visit Moab again you allow us to welcome you back and provide you with excellent customer service, lodging and elevators!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014 via mobile

We drove to the end of town looking for Holiday Inn and they were busy so drove next door to Aarches Inn and what a wonderful surprise!! The outside is not designed as beautiful as the inside. The reception area is beautiful with windows overlooking a courtyard and outside HEATED pool. For the month of March you never find a heated pool!
The rooms are exceptionally nice with large granite showers, a separate area sink and prep area with micro and refrig. The beds are very comfortable and the rooms are spacious. The TV is small but who cares when you are next to Arches National park.
The court yard is well groomed with a large play area for children and a basket ball court. The pool was wonderful and warm. We even had a visitor from holiday inn come by and she was complaining about their pool being cold because it was not heated, she was envious of what Aarches Inn had to offer.
The staff was kind, and gave us information and maps of the area.
Our rate was great, but it is a little off season and we showed up on Sunday after 7:00 pm. This rate includes breakfast.
For this area all rates are higher but you get so much more by staying here than other chains!!!

Stayed: March 2014, travelled as a couple
1  Thank Barbicu715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

Thank you for your great review of your recent stay with us. All reviews are shared with our staff and this one was wonderful and very much appreciated by everyone. Thank you for deciding to stay with us. There is so much to do in Moab - so we hope you visit again soon and choose Aarchway Inn as your destination hotel, allowing all of us at Aarchway Inn to welcome you back and provide you with excellent customer service and lodging.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Due to time constraints related to participating in the Canyonlands Half-marathon, we only stayed 1 night, however, my overall impression of this establishment is mixed. By not bookog our room well in advance, we had limited options and Aarchway got the nod, but not for the pricing, which I suspect was "adjusted' for the race weekend. The room was satisfactory -- clean and well lit, but the lack of an elevator meant schleping our bags onto the second floor (not much fun). When checking in, the desk attendant was minimally helpful, displaying an unnecessarily aggressive attitude towards other members of my party. The complimentary breakfast was adequate.

Room Tip: Book your room as far in advance as possible.
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

Your comments regarding your recent stay are much appreciated, have been discussed with our entire staff, and taken seriously. I am happy to report that elevators are installed and are awaiting inspection, after which they will be up and running to every floor. We hope you continue to participate in the Half Marathon and visit Moab again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

The breakfast is just the standard fare of Sysco supplied plain scrambled eggs poured from a carton, breakfast sausage links, not very good frozen from a box and thawed breakfast burritos, and some blah breakfast potatoes.

There is also yogurt, blueberry bread, pancakes, biscuits and gravy, and some fruit. Bacon is only on Sunday. The coffee is very good. My kids kept telling me the milk tasted weird.

I travel often, and I know a good and bad breakfast, and this was just average, but below Denny's in quality. I stayed for 3 days; some variety in breakfast menu would have been appreciated, maybe switching out the breakfast links with real sausage, or a variety with the eggs, along with higher quality food choices. The fruit is presented in a way that does not look fresh.

I just stayed at a Red Arrow Inn in Montrose, CO at half the price and when I walked in to breakfast the kitchen staff asked me how I would like my eggs. The eggs had peppers and other variety, as an example.

There is a "tacky" sign by the ice machine asking not to use the ice for your cooler, but rather pay for bags of ice up front. I can't see this costing the hotel a lot of money and seems rather petty. The hotel was near empty so my usage would not have prevented others from getting ice, so we used the ice machine for our small ice chest anyways.

The hotel itself looks 40 years old and has a rustic signature, but overall clean. The bathrooms are clean and remodeled and the TV was modern.

The breakfast staff were friendly, but the cleaning and hotel staffs do not welcome you as you enter or leave the hotel or as you pass by them in the hallway. If you go up and speak to them they are polite but when you walk into the hotel their heads are buried in a book or computer.

We experienced multiple issues with the Internet via WiFi connection. The access point was fine, but we lost connection on multiple days for at least 20-30 minutes each time.

The 2x Queen room has enough room to fit a double air mattress.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JGMONT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

Thank you for taking the time to provide us with your comments regarding your recent stay. All of your comments have been shared with our entire staff. Guest satisfaction and customer service are extremely important to all of us at Aarchway Inn and we have taken into consideration all that you had say. Again, thank you again for taking the time to let us know of your observations while staying with us. Moab is a wonderful city to explore with numerous activities and adventures. We all hope you are able to visit again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

No elevator. Long walks to get "around". Older keys with key chains that were bulky, how spoiled we are. Nice long breakfast hour.
Prices being quoted verbally were 1/2 of what we paid. Beware of the price gouging that all the hotels are doing for the weekend of the marathon? Supply and demand?
I would stay there at regular prices though.
Campgrounds kept prices the same during 1/2 marathon weekend!

Room Tip: Take one close to the outside door. Those close quieter than the inside doors.
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WinLPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 29 March 2014

We appreciate your comments regarding your recent stay. I apologize that our elevators were not operational during your stay. We had them installed over the winter, when prices are as you indicated, half of what we charge during the high season. We are thrilled that he elevators are scheduled for their inspection and as soon as they are approved, they will be available to all guests. As with all hotels, our rates do fluctuate, however, if compared with all hotels in Moab for the same date, you will find that we are extremely competitive. Moab is an extremely popular city to visit and new hotels are in the process of being built to help visitors locate accommodations that fit their needs and price point. We all hope you have an opportunity to visit Moab again soon and allow Aarchway Inn the opportunity to serve you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

Followed the advise of other Trip advisor users and checked out the Aarchway Inn. In addition to great off season rates we were also offered our AAA discount. Great stay for all four nights. Perfect location for Arches and Canyonlands. Clean, helpful and good breakfast. Would definitely stay again even with all the options in Moab.

Room Tip: Front desk will advise on mountain view rooms or other options.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane_Hohnstein, Guest Relations Manager at Aarchway Inn, responded to this reviewResponded 12 March 2014

Thank you for deciding to stay with us and for your complimentary review. We strive to provide the ultimate experience as well as exceptional service so that Aarchway Inn feels like your vacation home-away-from-home. We have passed along your compliments to our entire staff and we all hope next time you are in Moab you will again choose Aarchway Inn as your destination hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Moab hotels
2 mi away
Best Western Plus Canyonlands Inn
8.9 mi away
Red Cliffs Lodge
Red Cliffs Lodge
#1 of 37 in Moab
2,974 reviews
0.1 mi away
Holiday Inn Express Hotel & Suites Moab
Show Prices
Show Prices
Show Prices
1.6 mi away
Hampton Inn Moab
Hampton Inn Moab
#8 of 37 in Moab
1,269 reviews
2.7 mi away
Moab Valley Inn
Moab Valley Inn
#13 of 37 in Moab
869 reviews
1.9 mi away
Homewood Suites by Hilton Moab
Show Prices
Show Prices
Show Prices

Been to Aarchway Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aarchway Inn

Address: 1551 N Highway 191, Moab, UT 84532-2096
Phone Number:
Region: United States > Utah > Moab
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Moab
#6 Romantic Hotel in Moab
Price Range: £53 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aarchway Inn 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ebookers, Booking.com, getaroom.com, Agoda, Evoline ltd, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your Aarchway Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Moab
Aarchway Hotel Moab
Aarchway Inn Moab, Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing