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“Dated and lacking in services” 2 of 5 bubbles
Review of River Canyon Lodge Inn and Suites

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River Canyon Lodge Inn and Suites
Ranked #27 of 34 Hotels in Moab
Vernon, Canada
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Dated and lacking in services”
2 of 5 bubbles Reviewed 24 October 2013

In desperate need of upgrading, very worn out. I was disappointed that there was no in room coffee maker. They do brew coffee 24/7 in the lobby though. It was not my choice to stay here, but they did provide what was needed. The towels were stained and the room smelled weird, like some strong disinfectant. Price is good and on the positive side they are pet-friendly and mountain Bike friendly. I did not experience any problems with the staff as others in this forum. I thought they were friendly and accommodating. Perhaps they are exactly what others are looking for in a stay, just not my style.

  • Stayed October 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at River Canyon Lodge Inn and Suites, responded to this review, 27 October 2013
Dear Jon B: Thank you for your comments. We value your stay with us. Your comments have been shared with management for improvement plans. We are happy you recognized the good value our hotel offers to our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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569 reviews from our community

Traveller rating
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    58
    43
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
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English first
Highlands Ranch, Colorado
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 18 October 2013

I always try to give the benefit of the doubt when writing a review. I was staying at a budget hotel in an adventure area of outdoors enthusiasts. I was not expecting much from a bargain establishment. What I was concerned about were the grumpy staff and management that really made the lower end amenities and facilities more apparent. I can not say many good things, because the experience left me scratching my head. My business was not welcome and I guess they have plenty of people to cover my return business to the area. I am sure other establishments could use the support.

Room Tip: The upper level seems best, it opens to either an alley or the front parking lot.
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  • Stayed October 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nanaimo, British Columbia, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Needed a pet friendly hotel and this was the only one available in Moab. The room was clean but so small. No room to even change your mind. Downtown, close to everything. Older look, TV perched on top of a wardrobe was almost scary.. Mini fridge. Pet fee is $25 - more than most hotels

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 October 2013 via mobile

The front desk guy was Great! Helped me and my Husband with al our questions and directions, the room was very clean we had a refrigerator, microwave in our room, fireplace down stairs lots of guests in lobby and in the hot tub, it was very home like and inviting. I am so glad we chose to stay here!!

Stayed October 2013, travelled with family
Helpful?
Thank Road_Warriors_Pilots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
185 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

Reception was great when we checked in. Could not have been more helpful and supportive. Got a nice room (very 80s, early 90s|) clean, fridge, microwave, comfortable with old TV mounted in the corner on the wall.

Out for the evening, back and the television cable went off before midnight, as did the internet. Did not return until late morning the next day. Said it was the internet provider, but, this is not what one expects in a big town, particularly when other hotels and residences did not lose service. When tried to find out the next day, desk was very curt and not helpful. Downgraded the service immediately with that attitude.

Overall,a nice place. High demand and, to be honest, over priced, but Moab is a mecca for tourists, and thousands come this time of year. Basics are it is clean, comfortable and has nice amenities, when they work.

Room Tip: Get as far away from the main road as possible. The main road is very busy and noisy.
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Mesa, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

The hotel was a little older than others in the area but it was very clean and comfortable. A good location right off main street near the shops and restaurants.,The staff was excellent and they kept the room clean,We stayed 5 nights.Coffee was available 24/7 .The rooms were large with two queen beds so you don't feel cramped, also came with a micro wave and fridge . The pool and hot tub could use an overhaul but they were good enough to dip into after a day of hiking..The price was right,would I stay there again yes..

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CaptainNorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heerhugowaard, The Netherlands
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 October 2013

Location was centrally located and just off the main strip. The rooms were simple but adequate, beds were ok pillows were horrible. nice addition was the microwave and fridge. Wanted to go for a swim but the pool plaster was chipped away, tiles were loose and jacuzzi was in the same poor state. Next time we'll spend a bit more but enjoy a more comfortable room. Hotel is in need of a facelift.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank r_barky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about River Canyon Lodge Inn and Suites

Property: River Canyon Lodge Inn and Suites
Address: 71 W 200 N, Moab, UT 84532-2328
Phone Number:
Region: United States > Utah > Moab
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 34 Hotels in Moab
Price Range (Based on Average Rates): £
Hotel Class:2 star — River Canyon Lodge Inn and Suites 2*
Number of rooms: 80
Official Description (provided by the hotel):
A great value in downtown Moab. Modern 3 story hotel with elevator located in the heart of downtown Moab. Hotel guests can walk to many restaurants, bars, art galleries, and native retail stores.We offer Free Wi-Fi, large pool and Moab's largest hot tub. ... more   less 
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Also Known As:
River Canyon Hotel Moab
River Canyon Moab
River Canyon Lodge Inn And Suites Moab, Utah

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