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Best Western Plus Greenwell Inn
Ranked #14 of 34 Hotels in Moab
Waialua, Hawaii, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Reliable Standby”
3 of 5 bubbles Reviewed 5 November 2013

I've stayed in this hotel 8 out of 10 trips to Moab and have never had a bad experience. This year they added a full breakfast. It was adequate but can't compare with the many of the great Moab restaurants. The rooms are comfortable, and you can park right outside your room, which is the big draw for me, especially if you are hauling a bike and gear and need to get in and out of your car a lot. But they made two changes this year and I'm stumped why they did this...First, they installed a short wall that separates the parking from the rooms, so now even if you have a spot in front of your room to park, you may still have to haul your stuff all the way around to an opening in the wall...not sure why they did that. Second, they installed double shower heads, a lower one with an adjustable spray, and a higher "rain shower" type shower head. Problem is, the lower one gets all the pressure, and they higher one just kinda drips whatever pressure is left over. Being 6' 4" tall, that is a problem for me since the lower shower head is at the level of my chest. The location on main street is in walking distance to many shops and eateries. But the showers and the blocking of parking to the rooms has me wanting to look at other places I've read good things about.

  • Stayed November 2013, travelled solo
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Helpful?
Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Best Western Plus Greenwell Inn, responded to this review, 6 November 2013
Dear Tom R: Thank you for your feedback. You mentioned you had stayed 8 times at our hotel in the past, but this time found our shower heads not to your satisfaction. Our hotel's dual shower heads have been installed in every room for the past 8 years. We have had many customers who equally love our shower heads especially from the majority people who are of average height, which is why we even show picture of it online. In any case, thank you for your review.
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1,009 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
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English first
Cambridge, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 November 2013

Second stay at this hotel in the last two years. Wonderful staff. Very nice, clean room. Convenient location for access to the parks. Also convenient for walking access to restaurants and shopping within Moab.

  • Stayed October 2013, travelled solo
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Review collected in partnership with Best Western

Helpful?
1 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durango
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 November 2013

We have stayed in Moab several times and thought we would try this motel. The pictures are better than the reality. We thought that they had a nice balcony with a fireplace, but when we arrived there was no seating area, just a big empty space. Also had problems with the a/c unit. The maintenance person could not determine the problem and had no meters, etc. to check.

On the plus side, the full breakfast was wonderful. Staff was friendly and tried to please. When we checked out the front desk discounted our room without asking.

Room Tip: It is a long walk to the back units.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Bonnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Public Relations Manager at Best Western Plus Greenwell Inn, responded to this review, 3 November 2013
Dear Bonnie J: Thank you for your feedback. Your comments are important to us. Our hotel was sold out on the evening of your stay, so we could not change your room. However, we are happy the staff was abe to offer you a discount as a good faith gesture. Fortunately, your stay with us was during beautiful Fall time temperature and our guest room window was able to open and cool down the room for you.
Our rooftop patio is not completed yet. We are waiting on our patio furniture for it. It was our pleasure to have served you a delicious breakfast. We are glad you enjoyed it.
Please do come back and stay with us again. Hopefully, our patio furniture will have arrived by then for you to enjoy the space.
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Fresno
2 reviews
5 of 5 bubbles Reviewed 1 November 2013

This hotel was everything we counted on from Best Western--clean, quiet, comfortable room with everything we needed--and then some. The breakfast was well beyond the "full breakfast" we expected: pancakes with choices of toppings and oatmeal with choices I hadn't thought of as well as traditional fare. Had a little problem with the heater and with Internet connection, but asked for help and received it immediately.

  • Stayed October 2013, travelled with family
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Review collected in partnership with Best Western

Helpful?
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalispell, Montana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

Great stay....the complimentary breakfast is the best! La Donna and crew do a wonderful job in the dining area. Very friendly and personable...Good coffee, fresh made oatmeal, custom served with your choice of wide variety of wholesome toppings, nuts, coconut, raisins, chocolate chips, etc. Also serve link sausage, scrambled eggs, fried potatoes, fruits, cereals, yogurts, waffles, nice pastries, breads, bagels AND deli ham and cheeses. Plenty to keep your motor running for half the day! We'll be back!!!!

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank jmarino57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 October 2013

We were very pleased with the hotel. We had stayed here about a year ago and were happy with it. They have redecorated and added a wonderful breakfast in the morning - it was the best I had seen in a hotel!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank 244beckyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Guest Relations Manager at Best Western Plus Greenwell Inn, responded to this review, 30 October 2013
Thank you so much for staying with us. We value your business and your feedback. Our entire staff was happy to learn you had a great stay with us.
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Mesa, Arizona, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 October 2013

Very comfortable room and location in Moab is convenient to activities and services. Great jumping off point to various parks. LaDonna and the breakfast ladies make one of the best breakfasts around. Friendly and great food. BTW..The Chinese restaurant across the parking lot is really good.

Room Tip: I liked first floor toward the back
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Greenwell Inn

Property: Best Western Plus Greenwell Inn
Address: 105 S Main St, Moab, UT 84532-2506
Phone Number:
Region: United States > Utah > Moab
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Moab
#10 Romantic Hotel in Moab
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Greenwell Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Beautifully Italian Mediterranean architecture hotel in the hub of downtown Moab. We offer a relaxing and comfortable oasis stay in Downtown Moab. Hotel sits quietly along Moab's Mill Creek parkway. Moab's only hotel with in/out creek Trail access. We are in town center within easy walking minutes to Moab's many dining, shopping, and cultural places. Hotel features a large heated pool (seasonal) and hot tub, Free Wi-Fi, guest coin-up laundry, and a fitness room. Our guest rooms are professionally designed with either 1 King or 2 Queen beds (some with French door open out balcony). ... more   less 
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Also Known As:
Best Western Plus Greenwell Hotel Moab
Best Western Greenwell Hotel
Best Western Moab
Moab Best Western
Best Western Plus Greenwell Inn Moab, Utah

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