Wanted to again thank you for the special exceptional service given during
our recent TX TOPS SRD Convention held at your facilities, April 8 & 9 2011. From the time I arrived April 5 until I left April 10, "everyone" wore a smile and was there to take care of our needs and requests. Our theme being "Wings of Change" you even carried out our theme with butterflies.
I personally think at least one of you, if not several personally stayed on
the property for the entire week as someone was always available. One or more of you were always visible and available to ask if there
were any additional help or assistance you could offer. Sarah, as did several of you would personally contact me to say when you would be leaving for the day and time you would be back the following morning. Plus I was given contact numbers where I could
reach most of you on a 24 hour basis, if needed.
The banquet staff is definitely to be commended for setting up the rooms and
taking care of some last minutes changes that needed to be addressed.
Several times either myself or others of my committee were able to just go
to the front desk and tell whoever was on duty of our needs and within minutes
it would be addressed and taken care of.
In my 24 years as TOPS Coordinator, I have served as Chairman of KOPS
on International Conventions in Texas and Colorado plus worked on all Texas
Conventions along with attending State TOPS Conventions in Oklahoma, New
Mexico, Louisiana, Kansas and Arkansas. Never had I witnessed a more attentive
staff. Leaving was like saying goodbye to special friends. We were indeed
given the royal treatment.
I will most definitely recommend your facility to everyone.
- Official Description (provided by the hotel):
- Treat yourself to a worry-free stay at the Holiday Inn Beaumont Plaza located just minutes from the heart of Beaumont, Texas. Take the stress from traveling as you relax in the garden atrium with a cascading waterfall or ride on our free shuttle to Southeast Texas Regional Airport (BPT). Our hotel invites you and your family to relax in our 24-hour, indoor pool area, which also offers a whirlpool, fitness center and adjoining sundeck. ... more less
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- Also Known As:
- Holiday Inn Beaumont Plaza Hotel Beaumont
- Beaumont Holiday Inn