We have been staying here for yrs, even when it was the Gunnison Inn ( diff owners). Once Laveta took over as the Seasons Inn it was a nice quiet mom and pop kind of hotel. From several years our family has stayed here on many occasions. Always enjoyed our stay, until this trip!
We arrived last night, paid for two nights. Left our room this am to do some sight seeing. Came back at 3:30 and our room was filled with someone else's things! We still had the key to our room. Luckily I am not one to trust hotel staff so we had all of our belongings and valuables with us. We had left behind a few magazines and a couple things in the fridge.
Wen I went to the front desk to speak to Brian, the asst mgr. he blamed the situation on the 80 yr owner for checking us out. Mind yiu we had ALREADY PAID for two nights. Which we called to confirm our reservations 2 wks ago after making the, in May. Which when I called to confirm our 2 night stay 2 wks ago I was told we had only been written down for 1 night. Tank goodness I called!
So Brian, after complaining about who was to blame for 10 min, instead of trying to rectify the problem gave us another room.imagine my surprise when , lo and behold that room was taken! It was filled with clothes, food and etc. glad it wasn't my stuff in that room that a complete stranger had access too?! Come on! WTH? So I went back to the front office AGAIN (third trip, mind you). At which point Brian was even more confused and full of excuses than before. So as we did a process of elimination by what keys were still available on the side we wished to stay on, which had been booked nearly 2 months prior we found a 3rd possiblility.
Our room smelled of smoke even though all rooms r smoke free and or pet odor? We used to stay here with our Golden years prior that's how we initially found this hotel. Even after his passing we decided to continue to stay here. Not anymore. This will be our final stay.
It's been great while it lasted. But we will never feel safe staying here again. Knowing that I accidentally walked into 2 rooms that were actually occupied. Heaven forbid had we left any of our processions behind when we left this am??? Thank goodness we picked up our 5 yo daughters toys! She would have been heartbroken.
My aid space is to go to the Super 8 across the street or the LaQuinta. We have stayed there b4 and will be going back. Both places offer a nice breakfast than the seasons. Cereal, milk, white bread for toast and reg coffee.
Someone once told me "he who makes excuses is good for little else". Oh how true! As I heard one excuse after another trying to find another room today. ,exhausting to say the least! Good bye The Seasons. I wish Laveta the best.
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