Had to be given a different room after requseting handicapped, but was given a room with steps. 2nd room cable cord had been ripped out of tv. Owner came over and fixed it the best he could, but we still had a bad picture. Other than that the bed was ok & the room was clean. I would probably choose to stay elsewhere next time though. I like to be able to check in & not switch rooms or wait to have the tv fixed
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