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“Outstanding Staff & Lovely Hotel”

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Holiday Inn Express Woonsocket
Ranked #1 of 2 Hotels in Woonsocket
Belfast, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Outstanding Staff & Lovely Hotel”
5 of 5 bubbles Reviewed 15 October 2013

Great hotel in so many ways - in particular the very friendly and endlessly helpful staff. Rooms spotlessly clean with great facilities (including high speed WiFi) and lovely breakfast available. Highly recommended for anyone staying in the area.

Room Tip: The suites come with extra seating area and small kitchenette and are very good value.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doggie18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    37
    43
    23
    7
    10
See reviews for
42
24
5
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Chillicothe, Ohio
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

As always Holiday Express has all the bases covered for comfort and ease. Helpful staff was always ready to make us feel right at home. Enjoyed the breakfast, the wifi, comfortable and stylish. I would stay again when in the area

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSusanneCart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, Connecticut
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 13 September 2013

We returned to the Holiday Inn Express this year after a concert in Foxboro. Since the hotel had been decent last time, I figured we couldn't go wrong. Well, I was wrong... We checked in before the show and did as my friend and I always do--check for bed bugs. You have to these days. WE DID NOT FIND BED BUGS! that's not the reason for the poor review. However, when we pulled the bed out, it was disgustingly filthy. As if it had not been cleaned in months. When we went back down to the desk, there was no one there to complain to so we went to the concert without talking to anyone. If Kenny Chesney were returning to Foxboro next year, I would not be returning to this hotel.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenL511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Woonsocket, responded to this review, 29 September 2013
Dear KarenL511,

Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I'm sorry our hotel fell below your expectations. Rest assured that this isn't reflective of the high standards we usually pride ourselves. Please accept our sincere apologies for any inconvenience or discomfort it may have caused you. We take all reviews and your feedback will help us improve for our next guest or your next visit.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

I stayed here for a week, the staff is very good & cooperative. They serve very nice brkfst with good variety. This is a good place to stay if are coming for CVS or any nearby business purpose. Best thing is there is a 24 hour restaurant on property grounds, you can always have something to eat

Room Tip: if you are scared of ghosts, dont go for the north side window room, they have a cemetery on the oth...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Preesha2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulm, Germany
Level Contributor
407 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

We stayed there for one night on our way from JFK airport via Wrentham Outlet village to Boston. We arrive quite late, but no problems at checkin. Room was very spacey and clean. Parking was free as well. Breakfast in the morning was ok. I still don't understand why it is necessary to provide plastic plates, cups and cutlery. What a waste of ressources. Anyway, the stay was good, nothing to complain.

Stayed August 2013, travelled as a couple
Helpful?
Thank christpost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 August 2013

I have stayed at this hotel several times. They are always very helpful with local information and special requests. The front desk people were nice and attentive. The Patriot Diner behind the property is always good and often full.

Room Tip: I usually like to request a room on a higher floor. I also ask for a room on the quiet side of the h...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 23 August 2013

We had requested a quiet room, but were next to the ice making machine which was not a good start it has to be said. Despite the hotel appearing to be half empty we were told it was not possible to move us to a comparable room. The next day however a different member of staff managed to get our room changed and this room was totally acceptable. Breakfast was not what we expect from hotels carrying this label and the orange juice was not drinkable. No bar, no proper restaurant. Would not recommend.

Room Tip: Just ask not to be next to a ice machine!
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrighteyesWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Woonsocket, responded to this review, 8 September 2013
Dear BrighteyesWestSussex,

Thank you for sharing your feedback regarding your stay with us. We are happy to hear that the issues you encountered were addressed by our staff. However, we are so sorry that your stay as negatively affected by the noise challenges you encountered. We highly value your views and feedback, as this allows us to constantly improve the service we provide. Rest assured that these issues will be looked into.

Thank you again for your comments. We hope to see you soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Woonsocket

Property: Holiday Inn Express Woonsocket
Address: 194 Fortin Dr, Woonsocket, RI 02895-6117
Phone Number:
Region: United States > Rhode Island > Woonsocket
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Woonsocket
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Woonsocket 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Holiday Inn Express Providence- Woonsocket. At the heart of the Blackstone River Valley National Heritage Corridor, the Holiday Inn Express Hotel & Suites Conference Center is perfectly suited to serve both the corporate and leisure traveler. Our 88 guest rooms and suites offer all the latest in hotel amenities to make your stay as comfortable as possible. Work out in our fitness center and relax in the indoor pool and whirlpool, after a great night's sleep, start your day off right and enjoy our complimentary Smart Start Breakfast Bar. If a meeting or special event is on your mind, the Holiday Inn Express Hotel & Suites Conference Center offers 4000 square feet of flexible meeting space to satisfy your every need. Only 11 miles Northwest of Providence, 8 miles from Bryant University, and 1 mile from Highland Industrial Park, where CVS, Hanna Instruments, Retail Store Systems, Alesis Numark and Ikon Office Solutions are located. Our central location in New England conveniently serves the year round traveler. ... more   less 
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Also Known As:
Holiday Inn Express Woonsocket Hotel Woonsocket
Holiday Inn Woonsocket

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