I stayed at this location and although the hotel was nice, we were Very disappointed the pool was out of service and no one informed us. We were going to have a great deal of down time during our stay and since there is not much to do in the area, the pool would have been just the right thing! Breakfast was nice and although there was a crowd it was nicely done.
I advised the young lady at the front desk that the floor in the elevator was sticky, seemed like someone spilled soda.. she smiled and nodded at me without a promise it would be taken care and sure enough it never was, the elevator floor was sticky the entire weekend. I find the front desk girls smiled and seemed friendly, but no one was looking to provide any sort of service to the guests. Nothing terrible about this hotel, but definatley nothing special either. It's a clean room and nice bed with a TV.. I can get that many places...They placed an extra hold on the credit cards.. most hotels tell you this upfront, but they didn't, my alert on my phone told me. The Holiday Inn could step up their customer service practices and take a page out of other hotels, they are an older chain and it shows they still run it like the 80s. The front desk experience can make or break your stay. One older girl at the desk (could have been a manager) seemed the worst at customer service as I overheard her speaking to other guests checking out. Average stay is about the best I can say!
- Official Description (provided by the hotel):
- The Holiday Inn Express Providence- Woonsocket. At the heart of the Blackstone River Valley National Heritage Corridor, the Holiday Inn Express Hotel & Suites Conference Center is perfectly suited to serve both the corporate and leisure traveler. Our 88 guest rooms and suites offer all the latest in hotel amenities to make your stay as comfortable as possible. Work out in our fitness center and relax in the indoor pool and whirlpool, after a great night's sleep, start your day off right and enjoy our complimentary Smart Start Breakfast Bar. If a meeting or special event is on your mind, the Holiday Inn Express Hotel & Suites Conference Center offers 4000 square feet of flexible meeting space to satisfy your every need. Only 11 miles Northwest of Providence, 8 miles from Bryant University, and 1 mile from Highland Industrial Park, where CVS, Hanna Instruments, Retail Store Systems, Alesis Numark and Ikon Office Solutions are located. Our central location in New England conveniently serves the year round traveler. ... more less
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- Also Known As:
- Holiday Inn Express Woonsocket Hotel Woonsocket
- Holiday Inn Woonsocket