Two years ago when i was in Asheville, I stepped into the Haywood Park Hotel and loved its 1. location and 2. room size.
Prior to this trip, I consulted my travel guru's on tripadviser and found that most people offered positive comments about the 1. location and 2 .room size. There were some negatives,but they were minor. Subsequently, I researched the hotel's web site and booked the room for Dec.31-Jan 2.
On the hotel web site,the picture of the room features a cocktail table in front of the sofa. Our room had no such table so we could not relax on the couch with drinks & snacks but had to use the desk & the accompanying uncomfortable chairs or the bed. Speaking of sheets,they were of cheap & uncomfortable quality and kept slipping off the mattress. They provided only 2 pillows and of course when we requested more, they gave them to us. This was a King size bed & there should have been 2 per person, initially. The hotel offered no room service but had an arrangement with The Flying Frog Cafe. However, there was no indication that there would be a $5 delivery charge and a mandatory 20% tip added. The price was not a problem. The absence of information prior to this order WAS a problem. When I reported this to the management, shoulders were shrugged.
There was ONLY coffee, no tea bags & many 3 * hotels give you an option. For $225@night,we should have had an option.
The bathroom suite,which provided nice shower robes, was 5* ,as a matter of fact, nicer than the bathrooms at THE RITZ in London,UK. When there was a problem, the staff,just shrugged their shoulders.
Location, room size, and bathroom,oh my! The Renaissance hotel is sort of in the corner of the downtown area,but I have been there for dinner and I will be there the next time I go to Asheville,NC. I am a frequent traveler,especially to Europe and most of my reviews are filled with positive acclaim. This is a mixed bag, but negative enough for me to realize that $225 is too much for this hotel and its "amenities"
- Official Description (provided by the hotel):
- From its earliest days as a high-end department store, our location has been the center of Asheville’s social and cultural scene. Haywood Park puts you right in the heart of the Asheville experience — fabulous food, art, theater, live music, nightlife — all within footsteps. And when you’re finished with the dining, dancing, shopping and cheering, you’ll be pampered in rooms that are larger and more luxurious than any other in the area. If you want to truly immerse yourself in the hospitality, excitement and surprise that Asheville is famous for, there’s only one place to stay. Haywood Park Hotel. The Heart of Town.•33 luxuriously appointed, oversized suites ranging in size from 475 to 1,200 sq ft •A Historic Hotels of America property •Complimentary wireless Internet • Valet Parking (surcharge applies) •Bell service •Concierge services •Champagne at check-in •Nightly turndown service with handmade chocolates from The Chocolate Fetish® •Small gift upon departure •43″ HDTVs in each guestroom & 27″ flat panel TVs in each bathroom •Amenity closet in each suite with a wet bar, mini-refrigerator and Keurig® coffee maker •Fitness center •Business center •100% smoke-free ... more less
- Reservation Options:
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- Also Known As:
- Haywood Park Asheville
- Hotel Haywood Park