My family has stayed here three times. Not sure where to start with so much to say...
There is valet parking so no need to park on the street. The bell service is quite good. The front desk serves the adults Champaign at check in. The lobby is huge and the player piano is always going. There us a wall dedicated to Hollywood people who have stayed there, many while filming movies in the area. There is a concierge but we have never used them for anything.
The building used to be a department store so they have kept with that as a theme. The rooms are huge and bathrooms even bigger. Very clean and kept up well.
The location is right in the middle of downtown Asheville so you can probably walk to wherever you are going. There is a shop on the street right under the hotel that makes custom hand dipped chocolates. They are to die for!! It is called the Chocolate Fetish and the hotel leaves candies from there on your pillow each night during turn down service.
The only negative....there are no ice machines so you have to go to the front desk and request ice. But this is part of the hotels charm.
We will be back again!More
- Free Wifi