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“Excellent, clean and very comfortable hotel in a great location.”
Review of Haywood Park Hotel

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Haywood Park Hotel
Ranked #3 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 21 September 2010

I stayed at the Haywood Park while on business and found the hotel to be an excellent place to stay. The beds are very comfortable and they place chocolate truffles on your pillow at night-delicious,,,the rooms are large, very clean and have good closet space. Haywood Park's staff was very friendly and the fitness center was brand new with state of the art equipment. A definite repeat performance!

  • Stayed: September 2010, travelled on business
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Thank FaJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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722 - 728 of 769 reviews

Reviewed 15 August 2010

What a nice place to stay. Close to many restaurants. Lots of shops and street entertainment. The rooms were large and clean. Although we stayed on the second floor street side....noise was not a problem. What this hotel lacks in newness, it makes up with friendly staff and character and charm.
We will be back.

  • Stayed: August 2010, travelled with family
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Thank artnut59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2010

There is not enough space to adequately describe our one night experience at the Haywood Park .
The AC failed after our arrival. The staff said that due to the “Holiday” there was no one available to add Freon to the system. At around 1:15 am, our plumbing failed. Staff said that the maintenance crew had “just left”. Although we reserved a room for three, the initial room had one glass and two bars of soap.
We were transferred to a different room whose beds were stripped and the room had not been cleaned, no toilet paper or towels, etc. We waited to be transferred to our third room of the tour and at this point, I wanted to leap from the window but of course they were sealed shut..We were sent to another additional room and finally got in to bed around 4:00am. The plumbing in the third and last room was questionable but I was too fatigued to complain.
This was my daughter’s birthday and as such, an event she will always remember. The “package deal “ included a dinner downstairs in the “Flying Frog” which was hampered by the lack of lights (to give it a cool feeling I am sure) and the sound of fans and unbearable humidity which gave it a “tropical touch”.
To put it simply, our stay was dismal and hazardous to our health. Asheville is a wonderful city but rather than stay at the Haywood Park, you may want to consider sleeping in your car on the street. During our four and one half hour drive back home my wife and daughter slept in the car. I don’t remember driving much as I am sure I dozed off and on as well.
Before we left my wife wanted me to await the arrival of the Hotel manager but I told her I did not want to meet Basil Fawlty.
The exhilaration I felt when we left was akin to my being discharged from the Service in 1972. I think I even kissed the ground when we arrived in our driveway.

  • Stayed: July 2010, travelled with family
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19  Thank wolfbred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaywoodParkMgmt, Manager at Haywood Park Hotel, responded to this reviewResponded 25 October 2010

We sincerely apologize for the multiple problems this guest faced. While the failure of the building’s air-conditioning system was challenging and unexpected, we clearly could have done a better job of responding to this guest’s problems. As a result of this situation, the Haywood Park Hotel has implemented several staff and operational changes to insure the property reacts quickly and effectively to situations such as this.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2010

What a great place to stay if you want to be in the center of action in downtown Asheville. All the best restaurants and shops were nearby, and we never had to use our car except for when we went further afield. The hotel provided free valet, and the car was always waiting for us when we called for it. The front desk staff were super helpful, and friendly as everyone else in Asheville seemed to be! Our room was always clean and spotless, and in fact was often done after we got back from breakfast, within an hour's time of leaving!

The only downsides are: 1The lobby is pretty dark and dim, and could use some paint and updating; the rooms (we had the second level $ suite) needed some updating, including a larger and a flat screen TV, newer style bed (although the spring bed was a lot more comfortable than I thought I would be), modern thermostat and better reading lights by the bed. BUT, our sofa and LARGE comfy chairs were great, as was the size of the room. We heard a bit of street noise, but that is what you get when you are in the middle of the action. They did have extra blocking plastic over the older windows that helped. It was always quite by 11 pm. The bathroom was showing wear and tear, but great water pressure and the jacuzzi style tub was great. Towels were huge and soft (but a little worn). Funky water faucets were amusing too!

This hotel used to be an old department store, and is classic on the outside. You definitely feel like you are in an older but nice building.

Bottom line, if they just start updating the rooms a bit, I would recommend this place whole heartedly without exception. Oh, and the free turn down service with the AMAZING chocolate truffles made it that much more special.

  • Stayed: June 2010, travelled as a couple
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Thank MSVIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2010

We had such a great time in Asheville! The hotel was in the perfect location and we walked everywhere. The parking garage was also extremely convenient. Everyone we spoke to with the hotel staff was so helpful and friendly. The room was also great. They were very spacious and clean. We love Asheville and when we come back, we will definately be staying at the Haywood Park Hotel! Thank you!

  • Stayed: April 2010, travelled with friends
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Thank Esme26_757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2010

We were booked in an enormous room. The hotel sits in the middle of downtown and has an excellent location. The room came with complimentary parking in a covered garage. And there is a bier garden attached to the building. The staff was friendly and accomodating every time I came in without my key. Maid service was polite and actually straightened the entiore room. There are hotels with more updated interiors, but Asheville is a place you dont hang out in the room. All this in the context of an excellent priced large suite-like room, and I'd gladly sign up again. And of course walking to the bier garden tops it off.

  • Stayed: January 2010, travelled with family
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Thank GatoDelSol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2009

Outstanding value and wonderful surprise to be so satisfied. Rooms are very large and comfortable. Super clean. Some things were a little dated but the hotel is in the process of updating. The atmosphere of the hotel, rooms, and staff was inviting, warm, and personable. Not your common chain hotel! It was such a treat to experience something other than the typical hotel stay. Valet and room service were incredibly quick. The staff was friendly and helpful with local interests. We never even needed our car unless we were leaving from the downtown area-walked everywhere. We enjoyed our stay there and cant wait to get back.

  • Stayed: December 2009, travelled as a couple
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Thank Sterling25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haywood Park Hotel

Address: 1 Battery Park Ave, Asheville, NC 28801-2717
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Asheville
#3 Luxury Hotel in Asheville
#3 Romantic Hotel in Asheville
#3 Family Hotel in Asheville
Price Range: £219 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Haywood Park Hotel 4*
Number of rooms: 33
Official Description (provided by the hotel):
From its earliest days as a high-end department store, our location has been the center of Asheville’s social and cultural scene. Haywood Park puts you right in the heart of the Asheville experience — fabulous food, art, theater, live music, nightlife — all within footsteps. And when you’re finished with the dining, dancing, shopping and cheering, you’ll be pampered in rooms that are larger and more luxurious than any other in the area. If you want to truly immerse yourself in the hospitality, excitement and surprise that Asheville is famous for, there’s only one place to stay. Haywood Park Hotel. The Heart of Town.•33 luxuriously appointed, oversized suites ranging in size from 475 to 1,200 sq ft •A Historic Hotels of America property •Complimentary wireless Internet • Valet Parking (surcharge applies) •Bell service •Concierge services •Champagne at check-in •Nightly turndown service with handmade chocolates from The Chocolate Fetish® •Small gift upon departure •43″ HDTVs in each guestroom & 27″ flat panel TVs in each bathroom •Amenity closet in each suite with a wet bar, mini-refrigerator and Keurig® coffee maker •Fitness center •Business center •100% smoke-free ... more   less 
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Also Known As:
Haywood Park Asheville
Hotel Haywood Park

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