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Comfort Inn Biltmore West
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Reviews (346)
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All reviewscracker barrelfront deskroom was cleanchoice hotelswould stay here againwaffle makera pet friendly hotelthe breakfast areavery nice place to staybiscuits and gravyoutdoor poolhotel lobbyoff the highwayfirst floorhot breakfastking suitestayed two nights
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265 - 270 of 346 reviews
Reviewed 2 September 2013

I've stayed here many times in the last few years when I visit my family in Asheville. The hotel is always clean and well-maintained. The rooms are neat and well-kept with no musty or smoky smells, no bugs and no defective appliances, plumbing, etc. The staff is polite and responsive. On Sunday morning when I checked out, there were not only people cleaning the rooms, but people vacuuming the hallways, mopping and vacuuming the floors in the lobby area and cleaning up the breakfast area. All the staff were working. How many times do you see that at a budget hotel? The breakfast is pretty standard for Choice Hotels, but it's perfectly edible and, best of all, free. There are several fast food establishments within walking distance, but if you want better cuisine you will have to drive. The location is convenient - right off both a US highway and an interstate leading to downtown Asheville and not far from the Biltmore House. It may not be the Ritz Carlton, but it's hard to beat the value. If you're looking for a budget hotel in Asheville, this one is hard to beat!

  • Stayed: August 2013, travelled solo
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Thank CandlerNative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

The hotel definitely needs some updating and could've been cleaned a little better but the staff was very accommodating. It was also very quiet and it was really close to where we had to meet for our Hot Air Balloon Ride.

  • Stayed: August 2013
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Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

Excellent customer service (even assigned my connecting room numbers during registration); very clean and spacious rooms; great breakfast buffet choices. Would definitely recommend if you do not desire to be downtown. However, downtown is easily accessable from this site.

  • Stayed: August 2013, travelled with family
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Thank Abali1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013 via mobile

This hotel is great, the staff is super nice. One employee when out of his way to help me find food late night and printing info on best route to take to my next destination. The rooms here a clean and large for a comfort inn. This hotel had a 100% sanitation inspection review, rare to see. Most hotels are in mid 90's. I read a review on here someone posted about this hotel being dirty... That a liars review looking probably for discounts or anything for free! This place is hands down best hotel in asheville! Don't stay anywhere else. Beautifully renovated new lobby is a great first impression when you walk in.

  • Stayed: July 2013
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Thank Skycitynem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

Me and some friends were passing through Asheville and had a wonderful quick stay at the Comfort Inn. We didn't get in until 2 am but were able to get a room quickly and easily. The man working the night shift was extremely helpful getting us set up
with a spare roll-out bed, and was very understanding and reassuring about our bedbug fears (don't worry everyone, no bedbugs to be found). All in all just a really relaxing and easy experience, and great customer service.

  • Stayed: August 2013
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Thank edoo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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