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Comfort Inn Biltmore West
Ranked #29 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 9 February 2014

We recently stayed at this Comfort Inn. Our desk person Doug, was very helpful suggesting places to eat in the area after a very long day on the road. One of the best places for the money on our trip.

  • Stayed: January 2014, travelled with family
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2  Thank 459barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 323 reviews

Reviewed 23 January 2014

i stay here just about every month. i am currently stationed in Afghanistan. i serve with the North Carolina National guard out of Clyde. The staff is always friendly and will accomadate to your needs. the rooms are very clean. there is a cracker barrel right outside if you want breakfast, or you can enjoy the great breakfast they have in the morning. even when i visit Asheville i dont stay anywhere else. beds are comfy, prices are great, great location, its very easy to find. located within minutes of downtown Asheville. i have a amazing time every time i stay here. great for families or even just singles on business, even vacations to. plenty of restraunts located closely. i will stay here as much as possible!

  • Stayed: August 2013, travelled solo
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2  Thank chris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

I won't stay anywhere else in Asheville for business or personal trips. The rooms are exceptionally clean and comfortable and the hotel is near a wide variety of restaurants. The location offers quick access to I-40 and downtown Asheville. The swimming pool is well maintained and the breakfast food selection is fantastic. I have stayed at this hotel over 100 nights in the past two years and have never received less than outstanding customer service from the highly professional staff. I highly recommend this hotel.

  • Stayed: December 2013
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1  Thank Lhe61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

We stayed here for our trip to the Biltmore Estate. It's not too far away of a drive and was pretty easy to find with our GPS. It is off a side road so that may confuse some people. Upon checking in the gentleman at front desk, I can't remember his name, was very friendly and greeted us with a smile. They were able to accommodate my special request of handicap accessible room on 1st floor. It was convenient to be close to the lobby and entrance. Everything was clean in the room. Our biggest reason for staying was to have easy location and handicap shower. The breakfast was good and aqeduate for what we needed. Coffee was fresh too. We really enjoyed having the coffee right outside our door. I will return to this hotel when staying in Asheville area again.

  • Stayed: December 2013, travelled as a couple
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2  Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this reviewResponded 23 December 2013

WOW! Thanks for the great review! We always LOVE to see this! Thanks again for staying at our Hotel and hope to see you soon.

Amanda Phillips
Front Office Manager

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Reviewed 5 December 2013 via mobile

I stay in the Asheville area quite often and have found that this is by far the best hotel around. I travel for my job and would chose this hotel as my favorite Choice Hotel in the NC/SC/GA/TN area. Everytime I stay at the Comfort Inn West they make me feel like family. All of the staff from Management to Housekeeping are truly there to make sure your stay is great. The hotel is extremely clean and they have a good breakfast. If you are in the Asheville area...try the Comfort Inn West. :)

  • Stayed: December 2013
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1  Thank justmeeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this reviewResponded 10 December 2013

We are happy to hear that you enjoy our Hotel. We always want our guests to feel like family. Hope to see you soon and hope you enjoy our new renovations.

Thanks,
Amanda Phillips
Front Desk Manager

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Reviewed 28 November 2013

We stayed here one night thinking it was a good place. The person on duty was not very friendly. the pool was closed which was not stated on the web site when I booked the room. I would not stay here again. The food was okay, but had to wait for things to be restocked. Everything seem to be old and needed updating.

  • Stayed: September 2013, travelled with family
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Thank Micky512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this reviewResponded 1 December 2013

I'm sorry to hear your stay was not great. We are doing a complete remodel starting this month. We want all of our guests to feel welcome and at home. We hope you will come back and give us the opportunity to give you our WOW factor. If you would like to contact me please do so to discuss any further issues.

Thanks,
Amanda Phillips
Front Office Manager

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Reviewed 24 October 2013

Had to find a place that is pet friendly which is limited in area. Room on ground floor is nice for taking pet out. Grassed area near back door is convenient but no light!!! Very dark and sort of scary at 4:30 a.m. Room was ok. TV remote not working and bathroom sink wouldn't drain well. Linens, pillows and towels look like they have been in use a long time. Very flimsy. Now, if we had been staying at a cut rate place, I suppose that would be expected. But this room was $143 for the might ($18 pet fee + taxes) which I thought was rather too high for what it is. I might opt for Red Roof which is right across the street next time. I don't want to pay more if I am not getting any better. Personnel were nice. Breakfast not available until 6:30 which is too late for people like us who need to be on the road early. Conveniently located to several restaurants including a Cracker Barrel which is within walking distance.

  • Stayed: October 2013, travelled as a couple
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Thank carocross61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd, Asheville, NC 28806-1143
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Asheville
#24 Romantic Hotel in Asheville
#27 Business Hotel in Asheville
Price Range: £64 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn

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