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Hampton Inn Asheville - Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 31 March 2013

Well the 5 or 6 Hampton Inns that I’ve stayed at have all been consistently good, and 204 Tunnel Road, Asheville
did not disappoint. I liked my room and bathroom, great pool and hot-tub and small, but nice, fitness room.
Nice little touches like coffee bar and cookies and I love having the option of a convenient and complimentary breakfast.
Friendly, helpful staff and that goes double for the manager, Laura. I think I’d marry her but my wife might object.
-- Phil from NY

  • Stayed: March 2013, travelled with family
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Thank phil t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,339 - 1,345 of 1,600 reviews

Reviewed 29 March 2013 via mobile

Traveling from Michigan, we were very happy and pleased with our accommodations. This hotel was newly remodeled within the last year, and was superclean. The beds were very comfortable and clean as well. It is nice to know that they clean the duvet cover for every new guest. The breakfast was also great. I encountered an employee named Andrea, who was extremely friendly, professional and helpful. With her warm smile she made me feel like a very valued Guest.

  • Stayed: March 2013
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Thank Xful4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

I loved staying at this Hampton. The rooms were very clean and decorated nicely. The staff was so warm and welcoming. My housekeeper was super friendly. I can't remember her name (i'm am horrible with names) but the lady at the front desk who worked the am shift was so nice and very informative about things to do in the area. I meet the GM she as well was very inviting and welcomed us to come back. The pool area and hottub was nice and warm and very relaxing. The breakfast was good. I am one who loves those eggs. I will defently love to go back to this hotel.

  • Stayed: March 2013, travelled with family
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Thank Cyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

I was traveling with 2 friends, and stayed here on Dec 5,2012.We asked for a roll away bed and the hotel gave us a bed with only springs,No mattress.We asked about it, and were told that was all they had.They did bring us a couple of comforters to use as padding.This is not the service we expected from a Hilton hotel.

  • Stayed: December 2012, travelled with friends
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2  Thank Marge a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 27 March 2013

Thank you so much for taking the time to write a review for our hotel. I want to apologize that you found the rollaway bed comfortable. Rollaway beds are sold with innerspring mattresses and do not have a separate box spring. I value the feedback from our guests as it gives us the opportunity to improve. I will have my maintenance team look at our rollaway beds and we will look at ways to make them more comfortable. Thank you again for your feedback and for being our guest. I hope you will give us another opportunity to serve you on your next visit to the Asheville area.

Sincerely,


Andrea Coon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2013

We had a great experience. The rooms were clean and the beds were comfortable. The bathrooms were updated. Some very nice employees fixed snack bags for our girls that were in a gymnastics meet that day. Breakfast was delicious and a wide variety of foods offered.

  • Stayed: March 2013, travelled with family
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Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 27 March 2013

Thank you so much for taking the time to write a review for our hotel. I appreciate your warm compliments of our hotel and our team. I will be sure to share your review in our team huddle. Thank you for being our guest! I hope you will stay with us again when your travels bring you to Asheville.

Sincerely,


Andrea Coon
General Manager

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Reviewed 19 March 2013

Excellent location! Rooms are clean and comfortable, with microwave and refrigerator.
Free parking, free Wi Fi, and free breakfast buffet , just great!
Excellent service, front desk staff very friendly and helpful.
Highly recommended! Would definitively go back .

  • Stayed: March 2013, travelled with family
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Thank ZADY/PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 21 March 2013

Thank you so much for taking the time to write a review for us. I really appreciate your compliments of our team. They do an extraordinary job of taking care of people and I am grateful to have such a caring team. We thought the microwaves and refrigerators were great additions during our renovations but I love hearing positive feedback from our guests. Thank you for choosing us during your trip to Asheville. We hope to see you again soon!


Sincerely,
Andrea Coon
General Manager

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Reviewed 19 March 2013

From the moment I pulled up and walked in the staff was wonderful - the workers who were on Chris and Mickey were very friendly , I wish everyone was as friendly as them. The hotel is very well kept and I was def. would advise someone to stay here. It's in a very quiet area no traffic noise and the hotel is very well kept and up to date!!

  • Stayed: March 2013
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Thank Kimluna119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 21 March 2013

Thank you so much for taking the time to write a review for our hotel and for the compliments of our team. Mickey and Henry are outstanding team members and I am grateful to have them on my team. I will be sure to share your review with them. Thank you for being our guest. I hope to have another opportunity to serve you on your next trip to the Asheville area.

Sincerely,
Andrea Coon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range: £69 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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