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“Great stay at the Hampton Inn” 5 of 5 bubbles
Review of Hampton Inn Asheville - Tunnel Road

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Hampton Inn Asheville - Tunnel Road
Ranked #6 of 63 Hotels in Asheville
Certificate of Excellence
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Great stay at the Hampton Inn”
5 of 5 bubbles Reviewed 23 April 2014 via mobile

My husband and I recently stayed here for 4 nights and it was a great experience. The staff are all extremely friendly and helpful, the free shuttle service within a 5 mile radius was wonderful and the room was clean and comfortable. Breakfast was just OK, same offerings every day, but the staff kept refilling everything. You are only about a mile from downtown, and a straight shot if you take a right out of the road. Would definitely stay here again!

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bonniegal57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 May 2014
Bonnie,

Thank you for taking the time to write a review about your recent stay with us. I am so happy to see that you enjoyed your stay. I see you took advantage of several of our amenities such as our free hot breakfast and our courtesy shuttle service. We are very lucky to have some of the best staff in Asheville. Thank you again for choosing Hampton Inn Tunnel Road. We look forward to seeing you again soon!

Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Just wanted to share our wonderful experience during a recent stay. Visited Asheville with family for the Christmas Candlelight Tour of Biltmore just after the first of the year. Jessica Jacks, Assistant General Manager was gracious and kind and went out of her way to ensure that our stay was like staying with family. She succeeded! When back in Asheville, we will most definitely be staying at this Hampton Inn. Highly recommend to anyone coming to the area. You will not be disappointed!

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank trishyrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 May 2014
Trish,

Thank you for taking the time to write a review about your stay at our property. I am so happy to see that we were able to exceed your expectations and your visit with family and to the Biltmore was enjoyable! Thank you for your kind words. I try to make sure every guest is completely satisfied and has the best stay possible when at our property. Thank you again for choosing Hampton Inn Tunnel Road. We look forward to seeing you again very soon!

Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

I enjoy staying at this hotel because the staff always try to accommodate you, and the room is always clean...it's close to downtown Asheville, and it's really convenient. I would highly recommend it to anyone visiting in the area. We've stayed other hotels in the area, but they're not nearly as comfortable and nice.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank 899charlenew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 May 2014
Hello!

Thank you for taking the time to write a review about your recent stay with us. We at the Hampton Inn Tunnel Road do everything in our power to make sure that every guest has the best stay possible. From Housekeeping to Management, it takes the whole team to make this work. Thank you again for choosing Hampton Inn Tunnel Road. We look forward to having you stay with us again!

Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

We chose this Hampton Inn because of its location which is close to the city of Ashville and short drive to the Biltmore Estate. We were very pleased with the hotel setting, décor, comfort, breakfast and most especially the hotel staff and service. The free shuttle into the city of Ashville was most appreciated. The pool and hot tub were in a glass enclosed outdoor setting which was very pretty. I would definitely stay here again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Review collected in partnership with Hampton

Helpful?
2 Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 May 2014
Carol,

Thank you for taking the time to write a review about your recent stay at our property. I am happy to see that you were able to take advantage of several of our amenities such as the complimentary shuttle and our indoor heated pool. I hope you enjoyed your visit to the Biltmore and downtown Asheville. Thank you again for choosing Hampton Inn Tunnel Road and we look forward to seeing you again very soon!

Sincerely,
Jessica Jacks
Assistant General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NC
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

I stayed at this hotel on a short business trip. This hotel was clean, modern, with a friendly accommodating staff. They offer a free breakfast that far exceeded my expectations. In short, would definitely stay again!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rdhddglvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 28 April 2014
Hi!
Thank you for taking the time to write a review about your recent stay at Hampton Inn Tunnel Road. I am very glad to see that you enjoyed your stay with us - even if you were here to work! I hope we are able to WoW! you again on your next trip to Asheville. We look forward to seeing you again soon. Thank you again for choosing Hampton Inn Tunnel Road.
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

I have just spent three nights in this property. By far the best Hampton Inn I have ever stayed in. From the moment I checked in to the minute I departed I was treated graciously with warmth and genuine hospitality. Cudos to this professional staff.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 28 April 2014
Carol,

Thank you for taking the time to write a review about your recent stay with us! Thank you for your kind comments! We don't see what we do as "being special", we do what we do because we love our guests and want to be sure that everyone who steps foot through our front door have the best possible experience. I am so happy to see that we did not fail you! I hope we get to wow you again on your next trip to Asheville. We are looking forward to seeing you again very soon! Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, CA
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

I concur with all the good reviews and all the kudos given to specific staff. We stayed here to go to the Biltmore and visit a friend. When we had to cancel our second night to head to Winston-Salem, they helped us locate a Hampton there and were gracious about our need to change locations. There are computers in the lobby as well as a printer (for those unexpected new directions and hotel confirmation), a great breakfast (also well staffed), fabulous biscuits. Also, well located for getting around the area. Highly recommended.

Room Tip: Asked for high-up 2 queen room away from the elevator and ours was excellent.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SaraEOakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 28 April 2014
Sara,

Thank you for taking the time to write a review about your recent stay at our property. I am very happy to see that my team was so helpful in assisting you in your travel plans. We are fortunate to have such remarkable people part of our Hampton family. I hope to see you again very soon. Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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