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“Clean, very comfortable room”

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Hampton Inn Asheville - Tunnel Road
Ranked #7 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 23 April 2014

I enjoy staying at this hotel because the staff always try to accommodate you, and the room is always clean...it's close to downtown Asheville, and it's really convenient. I would highly recommend it to anyone visiting in the area. We've stayed other hotels in the area, but they're not nearly as comfortable and nice.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
2  Thank 899charlenew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 14 May 2014

Hello!

Thank you for taking the time to write a review about your recent stay with us. We at the Hampton Inn Tunnel Road do everything in our power to make sure that every guest has the best stay possible. From Housekeeping to Management, it takes the whole team to make this work. Thank you again for choosing Hampton Inn Tunnel Road. We look forward to having you stay with us again!

Sincerely,
Jessica Jacks
Assistant General Manager

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1,030 - 1,036 of 1,540 reviews

Reviewed 22 April 2014

We chose this Hampton Inn because of its location which is close to the city of Ashville and short drive to the Biltmore Estate. We were very pleased with the hotel setting, décor, comfort, breakfast and most especially the hotel staff and service. The free shuttle into the city of Ashville was most appreciated. The pool and hot tub were in a glass enclosed outdoor setting which was very pretty. I would definitely stay here again.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
2  Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 14 May 2014

Carol,

Thank you for taking the time to write a review about your recent stay at our property. I am happy to see that you were able to take advantage of several of our amenities such as the complimentary shuttle and our indoor heated pool. I hope you enjoyed your visit to the Biltmore and downtown Asheville. Thank you again for choosing Hampton Inn Tunnel Road and we look forward to seeing you again very soon!

Sincerely,
Jessica Jacks
Assistant General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

I stayed at this hotel on a short business trip. This hotel was clean, modern, with a friendly accommodating staff. They offer a free breakfast that far exceeded my expectations. In short, would definitely stay again!

  • Stayed: April 2014, travelled on business
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2  Thank rdhddglvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 28 April 2014

Hi!
Thank you for taking the time to write a review about your recent stay at Hampton Inn Tunnel Road. I am very glad to see that you enjoyed your stay with us - even if you were here to work! I hope we are able to WoW! you again on your next trip to Asheville. We look forward to seeing you again soon. Thank you again for choosing Hampton Inn Tunnel Road.
Sincerely,
Jessica Jacks
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

I have just spent three nights in this property. By far the best Hampton Inn I have ever stayed in. From the moment I checked in to the minute I departed I was treated graciously with warmth and genuine hospitality. Cudos to this professional staff.

  • Stayed: April 2014, travelled with friends
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2  Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 28 April 2014

Carol,

Thank you for taking the time to write a review about your recent stay with us! Thank you for your kind comments! We don't see what we do as "being special", we do what we do because we love our guests and want to be sure that everyone who steps foot through our front door have the best possible experience. I am so happy to see that we did not fail you! I hope we get to wow you again on your next trip to Asheville. We are looking forward to seeing you again very soon! Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager

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Reviewed 18 April 2014

I concur with all the good reviews and all the kudos given to specific staff. We stayed here to go to the Biltmore and visit a friend. When we had to cancel our second night to head to Winston-Salem, they helped us locate a Hampton there and were gracious about our need to change locations. There are computers in the lobby as well as a printer (for those unexpected new directions and hotel confirmation), a great breakfast (also well staffed), fabulous biscuits. Also, well located for getting around the area. Highly recommended.

Room Tip: Asked for high-up 2 queen room away from the elevator and ours was excellent.
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  • Stayed: March 2014, travelled as a couple
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2  Thank SaraEOakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 28 April 2014

Sara,

Thank you for taking the time to write a review about your recent stay at our property. I am very happy to see that my team was so helpful in assisting you in your travel plans. We are fortunate to have such remarkable people part of our Hampton family. I hope to see you again very soon. Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

If your are looking for a friendly, comfortable, home-like hotel, look no further! This is a wonderful property. The staff are professional, courteous and friendly. They even have wonderful recommendations for things to do and places to eat, although lunch might not be an option after their wonderful free breakfast! Their shuttle service makes it so easy to get downtown or anywhere within a 5-mile radius. From the front desk to the breakfast staff, the driver we had one evening, to housekeeping, to managers...nicer people would be hard to find.
Thank you Kaily, Patrick, Reggie, Toni, Millicent, Karen, Patti...(who, by the way, made a bow on our tissue box daily!!!). You all were a wonderful team!! Hampton Inn should be proud to count you among it's employees!

  • Stayed: April 2014, travelled with friends
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2  Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 28 April 2014

Susan,

Thank you for taking the time to write a review about your recent stay with us and for leaving such nice comments! We are very fortunate to have an incredible team here at Hampton Inn Tunnel Road and I am very happy you were able to experience them! We look forward to seeing you again very soon! Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

Nice decor/rooms, wonderful free breakfast buffet & downtown shuttle….but it's the staff who make it such a great experience. Thanks to Cassie, Patrick, Reggie at front desk for always being so helpful, accommodating & run. Breakfast staff is wonderful (Toni & Millicent) and always make sure everything is replenished. They helped make my trip to Asheville a wonderful experience. Friendly atmosphere and a great place to stay.

  • Stayed: April 2014, travelled with friends
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2  Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded 28 April 2014

Ellen,

Thank you for taking the time to write a review about your recent stay at our hotel. I feel anyone can have a good stay at a good hotel, but it is the staff that make the trip an experience. We are very fortunate to have some of the best staff around! Our front desk team is our Front Lines when interacting with our guests, and I am so glad to see they provided you with the outstanding customer service we are known for! We hope to see you again very soon on your next trip to Asheville. Thank you again for choosing Hampton Inn Tunnel Road.

Sincerely,
Jessica Jacks
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range: £99 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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