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“Verry nice, close to Biltmore”

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Hampton Inn Asheville - Tunnel Road
Ranked #5 of 63 Hotels in Asheville
Certificate of Excellence
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Verry nice, close to Biltmore”
Reviewed 13 May 2014

Second time at this property. This time we brought the Kids with use. We went to Biltmore for mother Day the Hampton is not far from Biltmore and there are server Routes to Chose from. Tom Tom always helps us find our way. The staff was friendly.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
1 Thank Jeremiah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Jeremiah,
Thank you for taking the time to write a review about your recent stay with us. Thank you for your repeat business! I am glad to see you were able to visit the Biltmore Estate. It is absolutely beautiful this time of year! Thank you again for choosing Hampton Inn Tunnel Road. We look forward to having you stay with us a third time and many more after that!
Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014

Our stay was very pleasant and the wonderful people who greeted us made our trip even better. The free shuttle service to downtown was an added bonus. The rooms were very clean and quiet. Complimentary breakfast was better than most. Patrick, in particular, was very affable and his presence made our entire trip much more pleasant. Some people have a knack for being much more than what is asked of them. This hotel has the right kind of people, nice accommodations, and reasonable rates. It's a great location that's a short distance to any of the many cool things to do and see around Asheville.

I would very much recommend to my friends and family.

We'll certainly be back.

  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank CompostPotato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Hello!
Thank you for taking the time to write a review about your recent stay at our property! We pride ourselves on having some of the best staff in Asheville. They play such a large part in making a guest's experience a positive one. Our courtesy shuttle is one of our most popular amenities. We try to have many options available to be sure that we meet the needs of every guest - whatever it may be! I am glad to see that you also took advantage of our complimentary breakfast. Thank you again for choosing Hampton Inn Tunnel Road. We look forward to seeing you again very soon!
Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 May 2014

We chose this hotel based on other reviews on Tripadvisor and were very happy with the accommodations. Very easy access to the Highway and to downtown and the Biltmore The staff was helpful and friendly, the rooms were clean and quiet. I did have a little trouble with the 5th floor drink vending machine, but finally got what I needed. Not having been to the area before we were not sure if a downtown hotel would be noisier, and as there was a music festival going on (April 24, 2014) we were glad to be out of the downtown area, although we enjoyed dinner and a short stroll downtown. And chocolate from the French Broad! Breakfast at the Hampton was adequate--good choice and well stocked in a clean and comfortable setting. The lobby had guests playing cards both evenings we were there and offered a very comfortable, and welcoming atmosphere. The beds were very comfortable and the shower nice.

  • Stayed April 2014, travelled with friends
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Helpful?
2 Thank Jm Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Hi!
Thank you for taking the time to write a review about your recent stay at Hampton Inn Tunnel Road. I am very happy to see that we met your expectations - and I hope we surpassed them! We are proud that our guests feel comfortable enough to use our space the same as they would their own living room. I hope you decide to stay with us on your next trip to Asheville. Thank you again for choosing Hampton Inn Tunnel Road.
Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Safety Harbor, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014

Besides the beautiful location and comfortable hotel here, I wanted to COMPLIMENT the Most Helpful and Courteous Staff that I ever encountered. They are: Mngr. Matt, Lydia, Reggie, Patrick,Calli,Naim.

Room Tip: Front rooms best for viewing the mountains.
See more room tips
  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank Elmer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Elmer,
Thank you for taking the time to write a review about your recent stay with us! Thank you for your kind comments about our staff. We pride ourselves on having some of the best staff in Asheville! From our housekeepers to our management team, we try our very best to ensure every guest has the best stay possible. Thank you again for choosing Hampton Inn Tunnel Road. We hope to see you again very soon!
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuart, Florida, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2014

We wanted a hotel that was close to the University as my daughter was attending a conference there. This Hampton Inn was only about a ten minute drive from there. We were pleasantly surprised at how nice the hotel is. The beds were very comfortable, and we had a refrigerator and microwave in the room which came in handy during our stay. It is also in the middle of many nice chain restaurants and only a couple minutes away from downtown Asheville, where you can find lots of special restaurants and shopping. The hotel also offered a free shuttle that runs downtown to drop you off and pick you up! That is a real bonus, as parking downtown can be tricky, especially on the weekends. The shuttle stops at 9:30 p.m., though, so be aware if you are going out in the evening. One word of warning, though: The driveway up to the hotel is quite steep. On the way down, there is a sign that says you should not attempt driving on it if there is inclement weather, such as ice and snow. As far as we could determine, that was the only way in and out of the hotel, so if there is ice, we're not sure how you would leave! Luckily we didn't have to worry about this in May. And there may be another way out that we didn't see. Just keep it in mind. But we were very happy there. The staff was warm and friendly, and we would definitely stay there again if we are in the area.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
2 Thank FLParrotlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Hi!
Thank you for taking the time to write a review about your recent stay at our property. Our surroundings are great for our guests to enjoy the comforts of home or for guests to venture out and try something local. Our courtesy shuttle is one of our most popular amenities that we offer - our guests love it! While the last call for shuttle pick-ups is 9:30pm, a taxi ride back to the hotel is fairly reasonable. Our driveway is high priority in the winter months and we do our best to ensure the drive way is clear and safe for all guests to travel into and out of the hotel. As far as our staff, we pride ourselves on having some of the best people around! It is so important to have strong friendly people at the hotel to help make sure every guest has the best stay possible. I want to thank you again for choosing Hampton Inn Tunnel Road and we hope to see you on your next trip through Asheville!
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Covington, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2014

We arrived in Asheville desiring to experience mountain views and great food. We stayed at the Hampton Inn on Tunnel Road. Patrick and Reggie greeted us at the entrance and both offered tips on their favorite restaurants and sites to see. Matt was very helpful and Leroy went the extra mile to make sure we had everything we needed. Breakfast was great and Alounda made sure our room was clean. We visited Asheville because we felt the city would have a great vibe and it did not disappoint. Friendly locals, incredible views and excellent food. We are definitely coming back to visit and would not hesitate to stay again at this Hampton Inn.

  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank LawNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 2 June 2014
Hi!
Thank you for taking the time to write a review about your recent stay with us. I am so glad you enjoyed your trip to Asheville! Was this your first time visiting the city? I am happy to see that our staff was helpful and provided you with everything you may need. We pride ourselves on having outstanding staff and operate as a family - which translates to a better experience for our guests! We are glad you enjoyed your stay and hope to see you again very soon! Thank you for choosing Hampton Inn Tunnel Road.
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2014

This hotel is exceptionally maintained, staff and management are very friendly and I can always count on this location meeting my expectations. The rooms are standard in size but very comfortable. Includes mini fridge and microwave and their hot breakfast in the morning is of good quality. The lobby area is very cozy and welcoming. The beds are very comfortable and the bathrooms are always very clean. I visit this location at least once a year and always stay at this location.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Noelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 May 2014
Noelle,
First, I would like to thank you for taking the time to write a review about our property - and such nice comments! I am so happy to hear that we have not only exceeded your expectations but in doing so, you became a repeat guest! I feel we are very lucky to have an amazing staff. We work very hard - from housekeeping to management - to make sure that every room is cleaned and every guest has the best experience possible. Thank you again for choosing Hampton Inn Tunnel Road and I look forward to seeing you on your next trip to Asheville!
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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