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“Excellent place to stay”

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Hampton Inn Asheville - Tunnel Road
Ranked #7 of 66 Hotels in Asheville
Certificate of Excellence
Cohutta, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent place to stay”
Reviewed 18 June 2014

Was very pleased with everything about this Hampton Inn First the room was very clean. I even checked the corners. The lobby and the breakfast area were also very clean. The breakfast offered a large variety of good food to choose from. The bed was very comfortable pleasing my husband and myself. He likes a very firm mattress and I like a soft one. The mattress has a good foundation but is soft enough on the top that even my hard to please sore bones were comfortable. Excellent internet even on the forth floor. Very friendly and helpful staff. I could go on and on but this should be enough information to let fellow travelers know that this is the place to stay. On a scale of one to ten this place goes beyond the ten.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
3 Thank Leona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
Nataligh1234
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2014

We loved the hotel. It is in a great location and away from the main road so you won't here a ton of traffic. Previous reviewers are correct in stating that the double room is a little small but they are well kept and use the space they have well. The breakfast was great and exactly what you would get at every Hampton Inn in the country. Also the front desk girl at night was very sweet and accomidating. Overall this was a great stay and we will be back when we travel through again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nataligh1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
262 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 13 June 2014 via mobile

stayed one night only. Nicely located up off the road. Lovely fireplace in lobby area. Clean room. Good breakfast. friendly staff. Not far from shops etc. Would stay here again. Our room overlooked the indoor swimming pool. We didnt hear any noise. Recommended.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank ozveildancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 16 June 2014
Hello!
Thank you for taking the time to write a review about your recent stay. I am pleased to see that you enjoyed your stay with us. We try very hard to make sure that every guest has the best stay possible. We look forward to having you stay with us again soon! Thank you for choosing Hampton Inn Tunnel Road.
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merritt Island, Florida
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

Great staff. Good breakfast. Free shuttle. Comfy rooms. What more could you ask for? The front desk people were all super friendly. Very knowledgeable about the surrounding areas. We were out in the mountains most of the time, which made this hotel even better because of it's proximity.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JakeSuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 16 June 2014
Jake,
Thank you for taking the time to write a review about your recent stay at our property. I am happy to see that you took advantage of our Complimentary Shuttle Service! We try our very best to make sure every guest is satisfied, and having such amenities like the complimentary On The House© breakfast and our complimentary shuttle help make that happen. We pride ourselves on having some of the best staff around. They know our city and know all of the best places to get a bite to eat or see a beautiful waterfall! Thank you again for choosing Hampton Inn Tunnel Road. We look forward to seeing you again very soon!
Sincerely,
Jessica Jacks
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
1 review
Reviewed 12 June 2014

We had a great stay until we returned home and discovered I had left my bathing suit on the back of the bathroom door. I called the hotel and had to leave a message for the housekeeping manger. A message was left on my answering machine that the suit had not been turned in. Very disappointing.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 16 June 2014
Melissa,
Thank you for taking the time to write a review about your recent stay with us. I am terribly sorry to hear that we were unable to locate your bathing suit. Our housekeeping staff tries very hard to make sure that every item left behind by a guest is turned in to Lost and Found, but unfortunately we are not always able to locate everything that may have been left behind. I am happy to see that we did get in contact with you regarding your inquiry. That is one thing that we try to do is return inquiries within 24 hours. I want to thank you for choosing Hampton Inn Tunnel Road and I hope to see you again in the future.
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pataskala, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

This was the "best" place. Very clean, modern. Very good value. However the staff were what made it perfect. Patrick checked us in, gave us recommendations for restaurant and was spot on every time. He was helpful with directions and suggestions. Best stay we ever had.

Room Tip: Our room was great. # 407
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 16 June 2014
Mary,
Thank you for taking the time to write a review about your recent stay at our property. I am so pleased to see that you enjoyed your stay with us! We pride ourselves on having some of the best staff in Asheville. They are very knowledgeable about our city and the best things to do and the best places to eat. I want to thank you again for choosing Hampton Inn Tunnel Road and we look forward to seeing you again very soon!
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Springs, Florida
Level 6 Contributor
145 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 June 2014 via mobile

The front desk checked us in with a smile on there face.
We have stayed here previously a few years back.
Looks like they upgraded the Hotel.
We enjoyed the buffet.
The usual Hampton breakfast buffet.Plenty to choose from.
Great hot coffee....We will be back

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Jgeptp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCoon, Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 16 June 2014
Hi!
Thank you for taking the time to write a review about your recent stay at our property. I am pleased to see you are a repeat guest! We know that there are a lot of hotel choices in Asheville and are so grateful that you choose to stay with us. In addition to renovating the entire property, we also added a few new amenities. We now offer a courtesy shuttle, which can take our guests into Downtown Asheville! Thank you again for choosing Hampton Inn Tunnel Road and we look forward to seeing you again very soon!
Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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