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“Nice hotel” 5 of 5 bubbles
Review of Hampton Inn Asheville - Tunnel Road

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Hampton Inn Asheville - Tunnel Road
Ranked #6 of 63 Hotels in Asheville
Certificate of Excellence
South Carolina
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Nice hotel”
5 of 5 bubbles Reviewed 17 October 2009

It has been many years since I had stayed in a Hampton Inn, and I was pleasantly surprised at the amenities. The hotel is nicely decorated and a pleasant lobby area. The room was spacious and in good condition. I was pleased that there were white duvets on the beds, because it is so much cleaner and fresher than ugly bedspreads. The beds and pillows were cushy. We had a lovely view of the mountains from our 5th floor window. There was a little problem that neither of our key cards worked, but it was easily remedied by the front desk. The was a nice breakfast with foods to microwave and fresh fruit.
There is a pool, whirlpool, sauna and very nice workout area with modern machines and weights.

  • Stayed October 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hcross888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 19 October 2009
Thank you for taking the time to write such a warm review of our hotel. I am glad that you had such a great stay and had the opportunity to enjoy our great amenities. Thank you so much for being our guest! We look forward to another opportunity to serve you in the future!

Andrea Behrens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Medford, MA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 September 2009

My husband and I are big Hampton Inn fans. HI is our hotel of choice; we stay at 7-8 per year. Our stay at the Hampton on Tunnel Rd. in NC was generally positive, as are most of our HI stays. The staff was fantastic, the rooms were great, the breakfast was plentiful.

Two odd things though: No microwaves or frigs in the rooms, and no "breakfast to go" bags offered. I thought these were both standard HI options. At least they are things we've come to count on. So just want to mention to other travelers that neither were a part of our stay in this HI.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EuroGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 October 2009
Thank you so much for taking the time to write a review of our hotel. I am glad you enjoyed your stay and thought our staff was fabulous! I will share your warm comments with them. I also wanted to mention that our breakfast on the go bags are only out Monday through Friday. It is because of feedback from valuable guests that we are able to continually improve. We look forward to the opportunity to serve you during your next trip to the Asheville area! Thank you again!

Andrea Behrens
General Manager
Hampton Inn Tunnel Road
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, North Carolina
Level Contributor
120 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 bubbles Reviewed 16 August 2009

We, are Hampton Inn clients. We like the pillows/beds, etc. But, sometimes we check in and find that a HI is nothing more than a converted Quality Inn. This place has been recently re-done and smacks of the little luxuries HI is known for. The decor is first class, TV is flat panel, desk help great. It turns out that my check in clerk was new and I was his first client. I pretended to give him a tough time and he responded with humor. This is a nice place.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leatherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 26 August 2009
Thank you so much for taking the time to write such a nice review of our hotel. I am glad that you enjoyed your stay with us and found our staff welcoming and helpful. I will be sure to share your compliments with my team. We hope to see you on your next trip to the Asheville area!

Sincerely,
Andrea Behrens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 11 August 2009

I stayed at this hotel (second stay in past two years) for two nights while traveling through the Carolinas on business. The ease of check-in was great (I had booked online so I just had to give my credit card to verify) and I was in my room within 5 minutes of arriving. The hotel is your basic Hampton Inn with great beds, free breakast and cookies at night. The wi-fi connection was easy to establish and I had no problem browsing the internet from my room. The location is also very good as it is very close to downtown Asheville and many restaurants. My experience with the staff was great as they were all very friendly!

  • Stayed July 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Curtis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 26 August 2009
Thank you for taking the time to write a review of our hotel. It is always nice to hear about the great experiences travelers have during their stay with us. We hope to have another opportunity to serve you when you are in the Asheville area.

Sincerely,

Andrea Behrens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SW Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 July 2009

We had a wonderful stay. Great location, seems to be just renovated. VERY comfortable beds and nice breakfast.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SWFLTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 5 August 2009
Thank you so much for taking the time to write a review of our hotel. I am thrilled that you enjoyed your stay with us and I look forward to the opportunity to serve you again when you are in the Asheville area.

Sincerely,
Andrea Behrens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, Louisiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 17 July 2009

I stayed at this hotel for the first time. I do a lot of business traveling, so most of stays are the Hampton Inns, The check in was find, however I did find one of the clerks a lot more helpful. The other clerk did not seen to care. The room was a little disappointing. I felt like I smelled smoke and or something. Called down for someone to maybe spray it, but got back from dinner and stiil had same smell. The next morning I had problems with my shower, I had trouble with the hot water, so I settled for a cool shower.The breakfast offered a lot, the waffle was great, but the muffins seem to be damp. Also very small area to eat, not a lot of tables.

  • Stayed July 2009, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank alabamafann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 5 August 2009
Thank you for taking the time to write a review of our hotel. It is my goal that every guest have a great experience with us and I am so sorry that this was not the case with your stay. It is guest feedback such as yours that helps us to continually improve. I hope that you will give us another opportunity to serve you next time you are in the Asheville area.

Sincerely,

Andrea Behrens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 July 2009

To begin with the front desk clerk was not to helpful. Asked if first floor was avaiable, without looking told me no. My room also had an bad smell to it. I went out and bought some spray to help that.

  • Stayed July 2009, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank luvthekeys2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, 14 July 2009
Thank you for taking the time to write a review of our hotel. It is my goal that every guest have a great experience at our hotel and I am so sorry to hear that this was not the case with your stay. It is through our guest’s comments that we are able to continually improve our product and service. Next time you are in the Asheville area we would love to have another opportunity to serve you.
Thank you again for your review.

Sincerely,

Andrea Behrens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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