We chose the Hampton Inn because it had an indoor pool and hot tub. There are plenty of other hotels that are less expensive in the area. But, we wanted a hot tub. Each year we meet another family up there and we take the kids snow tubing. We get cold (it was snowing) and then we come back to the hotel to warm up in the hot tub. We have been doing this for five years. This is the first time we stayed at this Hampton Inn because it was a closer drive.
When we did go to the hot tub Friday evening the temperature was only a little warmer than the pool. Several other guests complained about the temperature as well. When I mentioned it, to the front desk, I was told maintenance had been called and they were adjusting it but it would take time for it to heat up. We stayed another hour in the pool area and it never did. After breakfast on Saturday we planned to take a dip in the hot tub before checking out- hoping it was fixed. At this time the pool was warmer. Everything else was good- the staff, the rooms etc. but I don't know if we will stay at this one again. The hot tub and pool was the deciding factor on staying at this Hampton Inn and my expectation fell way short. Making sure you amenities are up and running correctly is very important to keep customers.
- Official Description (provided by the hotel):
- Come experience the all new Hampton Inn - Biltmore Area located in beautiful Asheville, NC. We are conveniently located within just minutes from historic downtown Asheville, the world famous Biltmore Estate, and the Blue Ridge Parkway. All of our luxurious guestrooms feature brand new eco-friendly furnishings, plush bedding, 32' HD flat-screen tequarelevisions, and complimentary high speed wireless internet. Start each day off right with our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. During your stay, relax in our newly renovated indoor pool and whirlpool spa to melt the stress of the day away, or work up a sweat in our state of the art fitness center featuring all new Precor(R) equipment. Make your mountain getaway one to remember at the award winning Hampton Inn - Biltmore Area. ... more less
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- Also Known As:
- Hampton Inn Biltmore Square Hotel Asheville
- Hampton Inn Asheville
- Asheville Hampton Inn