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“Clean, well-run property close to everything”

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Fairfield Inn & Suites Asheville South/Biltmore Square
Ranked #39 of 63 Hotels in Asheville
GreenLeadersSilver level
Lake Arrowhead
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Clean, well-run property close to everything”
4 of 5 bubbles Reviewed 5 October 2012

Loved this Fairfield Inn! It's near the very cool downtown Asheville scene, as well as the Biltmore Estate. Great complimentary breakfast, too. Rooms are large and very clean. Can't complain about the fresh, hot, chocolate chip cookies offered in the afternoon, either!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lake Arrowhead Lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 reviews from our community

Traveller rating
    88
    98
    52
    23
    12
See reviews for
92
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32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Charlotte, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 September 2012

Great service, clean and modern facility, easy to get to, comfortable bed, free breakfast. It was a very nice visit. I was especially impressed with the front desk staff, who gave us bottled water and chocolates upon check-in, then called the room 15 minutes later to make sure everything was okay. Warm cookies in the lobby too! Great perks and a great stay!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GMB802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Ga
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 September 2012

The staff here were great. Very prompt, polite and offered recommendations for us. The room was nice. The bed was comfy, pillows were "eh". The hallways smelled fresh, which was nice. The bathroom was a pleasant suprise with a HUGE shower. The only drawback was the air wasnt working great. It was a little humid feeling in the room when we would return from being out and we had to crank it down to 62 to get a cool feeling. It wasn't warm when we were there so this wasnt a huge deal but I'm not sure how it would fare in the summertime.
The breakfast was great. I loved the fresh fruit and waffle maker. They offered about 15 selections for breakfast so I think everyone could find something.
Overall, nice place, woud definatly stay again.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank meeshell86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milledgeville, Georgia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 6 September 2012

When we arrived the elevator was broken (would not come down to the first floor) but they had a repairman working on it. The desk clerk told us if we drove to the side entrance we could walk in on the second floor with our bags and take the elvator from there. The elevator was fixed the next morning. The place was nice and the rooms were pleasant. We enjoyed two quiet nights with a good breakfast each morning.

All the staff we encountered were very helpful and pleasant.

Their gymn is the only area needing improvement .

Room Tip: Higher and away from the elevators
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Delta115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archbold, Ohio
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 September 2012

Stayed one night while visiting the Biltmore. Staff was very helpful and it was in a great location. Just off I-26 and rooms were very quiet. Typical breakfast that you find at all Fairfields. Rooms were nice and clean

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake City, Florida
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 20 August 2012

Rarely do I get to stay in Marriott properties, with this my first in a Fairfield Inn and I must say it's a pretty nice hotel. Upon arrival the 2nd floor was closed down due to wallpaper and carpet replacement. Looks as though most if not all of the rooms/hallways have also been updated which makes for a very clean modern looking location. Bathroom vanities have been replaced as well. A fridge and microwave are in each room along with a 37 inch flat screen TV, decent closet space, etc. etc.

Housekeeping does a great job cleaning the rooms and common areas. I worked nights and they always stopped by later in the afternoon if I needed service. The breakfast area has ample seating and the food selection is similar to an HI Express, with the addition of fruit cups and pre-packaged breakfast sandwiches. The gym has high end equipment...2 treadmills and one elliptical machine all with LCD TV's attached. Free weights are also available. Nice to have solid gym machines to work out on versus most of the broken down beat up stuff I've seen in several trips past.

The doors here are thin and it's not uncommon to walk by rooms and hear someone talking inside. This also translates to when housekeeping vaccums the hallways, the only way you won't hear it is if you have earplugs in. Beds are similar to Hampton properties...comfy. The walls and floors seem much more solid. The internet is reliable with no slowdowns or boot-offs whatsoever. Parking can be an issue at times due to the 1st floor conference room holding church services, meetings etc.

Although it does sit next to a fire department, it's in a fairly quiet location with easy access to pretty much anything in Asheville via the nearby interstate. Overall a nice stay with no disappointments.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pinlifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, VA
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

Great hotel, great location, great staff. This hotel is very simple and clean. Nice breakfast area with a good food selection, enjoyable pool area and fitness center. Room was clean ariving and the daily cleaning was excellent.

The hotel is undergoing some renovation, workers were there replacing carpet on the second floor but noise was never an issue. The front desk staff was fantastic and was very helpful in suggesting local places to eat and see while in town besdies the Biltmore.

The rooms were basic but nice. Plenty of space, fridge, microwave, flat screeen TV, clean bathroom with plenty of sink space. The beds here are very comfortable.

Location wise this hotel is fight off the interstate and only 5 mins from downtown. There are some nice sit down restaurants just down the street and a few fast food places. One thing I will say is that one morning I found a couple of ants on the night stand but didn't think anything about it. Later I found out that another co-worker of mine had the same problem as well. He said he contacted the front desk, and was told they were going to send someone up the next day to take care of it.

This hotel would have got a excellent rating if it wasn't for the ant problem, but I would stay here again without any hesitation.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G-Man09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Property: Fairfield Inn & Suites Asheville South/Biltmore Square
Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn

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