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“Very good stay - close to many activities.”
Review of Sleep Inn West

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Sleep Inn West
Ranked #16 of 66 Hotels in Asheville
Certificate of Excellence
Danbury CT
Level 4 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very good stay - close to many activities.”
Reviewed 19 November 2013 via mobile

The hotel is in a good location where they are plenty of food options within a short distance Room was clean and comfortable. Staff was very friendly, informative of activities in the area, and accommodating. Breakfast was very good. They had a dedicated person named Araceli who made sure the breakfast items were stocked and that the food was hot. My husband really appreciated that - she did a great job. I happened to leave an item behind and went back there the next day to retrieve it. They couldn't find it immediately but manager checked other areas to look for it and they were able to find it. Would definitely stay here again

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CT-LABS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 20 November 2013
Thanks for taking the time to write a review of your stay with us at Sleep Inn West. We are so happy that you had a good experience with us.

We are glad you like our location and found the rooms to be clean. Araceli does a great job with breakfast and we're glad you found everything to your liking with breakfast.

We were also more than happy to reunite folks with their lost and found items!

Thanks again for your review! Have a most excellent day!

-Josh, Front Desk Guy
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942 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
Sarasota, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

Reception very friendly and helpful during our stay, answering questions on the area competently with complimentary maps. The standard of the room and facilities were excellent value for money. Thank you to all the staff at Sleep Inn.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9IrisB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 15 November 2013
Thanks so much for taking time out of your day to tell others about your stay here with us.

We are glad that our we were able to help you out at the front desk with maps, directions and recommendations. We LOVE Asheville and get very excited about helping visitors have the best time in the city and region we love so very dearly.

Thanks again and best wishes to you!

-Josh
Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mullins, South Carolina
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2013

I had read the reviews and have to agree with the majority... this is a good deal. Mattresses were very comfortable and rooms were clean . When making reservations, the staff was very accomodating. The location is convenient to Biltmore (4 miles or so) and right beside a Craker Barrel. They were able to offer tickets to Biltmore as part of a package and this was especially convenient. Would stay again.

Room Tip: Ask for Mountain view if available
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 15 November 2013
Thanks for taking the time to post a review about your experience at our property.

It means a lot to us that we live up to our online reputation and we are glad that we met your expectations! Your room tip is right in the money, folks should ask for a mountain view upgrade. (free for TripAdvisor guests!!)

Best of luck in your future travels and thanks so much for choosing to stay with us.

Thanks,
-Josh
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Ness Ziona, Israel
Level 5 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 November 2013 via mobile

Arrived to this hotel after a long drive on the Blue Ridge Parkway. The hotel located on a kind of a hill isolated from the highway. Front desk was very nice. The room (2 queen bed) was just great with a great flat tv, very comfort beds and good and clean shower. My wife used the gym and was very satisfied with it. Breakfast was great (not that healthy but quiet good to ooen the day with). Down the hill you can find few chain restaurants. Overall we had a great stay. Thank you!!!

Stayed October 2013, travelled with family
Helpful?
Thank tomersp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 15 November 2013
Thanks so much for taking the time to write a review of your stay with us!

We are certainly happy that you enjoyed our rooms, breakfast and other amenities. It is certainly great to have a good shower and a place to work out when you are on the road.

Thanks again for staying with us and for your very kind review.

Best Wishes to you and yours,

-Josh
Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 November 2013 via mobile

We were very pleased with our stay. The staff was friendly, the room was clean, the bed was comfy, and the shower was great with lots of pressure. We also enjoyed the restaurants recommended by the staff. Overall, the stay was wonderful and we will definitely stay there again when we visit next time! Thank you Sleep Inn!

Stayed August 2013, travelled with family
Helpful?
1 Thank ScobeyMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 15 November 2013
Thanks for taking the time to write us a review!

We are glad that you enjoyed our rooms and that our recommendations were to your liking. Its always great to have a good shower with enough water pressure, especially when you are on the road!

Thanks again- come back and see us when you are next in Asheville, we'd love to have you!

-Josh, Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 November 2013

Because of the Gov. shutdown we had to adjust our plans from staying near Shenandoah to hiking and seeing the fall colors in Asheville. It worked out pretty well. There are some nice waterfall hikes
in the Dupont State Forest and the fall colors were better in the Asheville section of the Blueridge Parkway. The staff is very friendly and helpful about information around the immediate area. We needed a non-smoking, no pet room so we stayed on the 2nd floor. The room was clean, a little musty so we had to open the window. The shower was like an enclosed fiberglass shell which was interesting. I liked it. The room had a microwave and a small refrigerator. The beds were comfortable. The mattress box spring was a little stained on the side but not dirty. The breakfast was fine to start the day. The hot food: circular scrambled egg shapes (look prefab but tasted fine), either bacon or sausage, biscuits and gravy and a waffle maker. Other choices: cereal, yogurt, hard boiled eggs, toast, bagels, apples, bananas and misc danish, orange juice, apple juice, milk, coffee, tea, instant oatmeal. There's a few fast food places nearby and a couple of
restaurants. We opted to drive near to UNC and try Papas and beer (just okay). Ice makers are on first and third floor right across from the elevator. For the price and the amenities we were pleased with our stay.

Room Tip: Stay on the second floor for a non-smoking, no pet room.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Like2Hike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 15 November 2013
Thanks for writing a review of you recent stay with us.

We appreciate you taking the time to write such a thorough and thoughtful post that is informative and helpful for future travelers. We are sorry that Washington's incompetence forced your plans to change, but happy you were able to take in the beauty of the fall colors of DuPont and Pisgah have to offer.

We are glad you enjoyed your stay and would love to have you back again.
Best Wishes,

-Josh
Front Desk Guy
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Hartford, Connecticut
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2013

Nice room, clean and comfortable. Several dining choices nearby. We tried one that was advertised on a door key and were pleased. The staff was warm and helpful. The WiFi worked well. We wish all our stays were this pleasant.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, 6 November 2013
Thanks for taking the time to write us a review.

We're glad you found our rooms clean and comfy, our location convenient and our staff helpful. Our WiFi is strong and ALWAYS 100% FREE to our guests. If you need to get on line but don't have yer laptop, we have a desktop in our free business-center with hi-speed interent.

Thanks for the review! Good luck in future travels!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn West

Property: Sleep Inn West
Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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