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“No where else to go.”
Review of Sleep Inn West

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Sleep Inn West
Ranked #17 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 4 July 2014

I would like to thank the Sleep Inn West for giving me and my family an opportunity to stay there at a last minute reservation. I was originally had a reservation at a another hotel and they had already booked my room, when I told that I needed a early check in at 04:00am. Well I had no where else to go, and needed a place really bad all the hotels where booked and the Hotel Clerk at Sleep Inn gave us a room, I was so excited! I want to thank all of the staff, especially Krutica who really assist me with solving problem with the other hotel. I would recommend this hotel over and over again!!!!

DianaJ
Ohio

  • Stayed: June 2014, travelled with friends
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Thank Diana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Desk / Marketing at Sleep Inn West, responded to this reviewResponded 4 July 2014

Dear Diana J,

You're welcome!! At Sleep Inn West, we completely understand how frustrating it is to arrive at a hotel only to find that your room has been rented out. I'm so glad we were able to help you out with that last-minute reservation. I will let Krutika know that her assistance was appreciated.

Thanks very much, and we'd love to accommodate you next time you're staying in Asheville!

-Justin Wiles
Front Desk / Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 - 515 of 974 reviews

Reviewed 2 July 2014

Great location and access to I-40. Clean and spacious room. Good selection of breakfast items.
Friendly staff. Highly recommend this hotel. Downtown Asheville is closeby. Cracker Barrel restaurant is across the street and fast food restaurants nearby.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank Beachgalnmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

It was a pleasure to stay in an immaculately maintained hotel, especially after just being in one that was just the opposite! We enjoyed the cozy room, the quiet but efficient air conditioning and its cleanliness. We received complete room service every day, even though we wouldn't have expected ii. The breakfast is very good...love the pancake maker! The only drawback was the thin walls, and the staff cannot control that. I could hear conversations next door, so you need to hope for quiet neighbors.

Room Tip: I always like to stay away from the restaurant and lobby of motels and prefer the top floor. A room...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Desk / Marketing at Sleep Inn West, responded to this reviewResponded 4 July 2014

Dear Linda S,

We love to read guest reviews like this one. Here at Sleep Inn West, we take great pride in the cleanliness of our rooms and the routine maintenance of the hotel. It's always a pleasure to hear that our guests appreciate our efforts.

Also, I'm delighted that you liked the pancakes! We just recently expanded our full hot breakfast buffet to include those, and they've been a big hit with our guests ever since.

Thanks very much for your valued feedback, and please do keep us in mind for your next visit to Asheville.

Sincerely,

-Justin Wiles
Front Desk / Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Hotel has great access to I-40, but is not super close to the most popular parts of the city. Room was beautiful, and I actually love the fact that there is only a shower. Desk lamp was not working upon arrival, but was taken care of immediately. Sink had a drip, which I reported upon check-out. Typical complimentary breakfast, and plenty of parking. All-in-all, would definitely stay here again.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with this hotel
Thank rgodreigns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Desk / Marketing at Sleep Inn West, responded to this reviewResponded 5 July 2014

Dear rgodreigns,

Thank you very much for taking the time to provide feedback on your stay with us here at Sleep Inn West. Maintenance problems, such as the dripping sink and the desk lamp not working, might have continued and affected the next guest if you hadn't reported them to us. We sincerely appreciate your comments and have gotten these issues taken care of.

We're so glad you liked your room and the shower! On a side note, if you ever prefer to have a tub, we do have a few rooms that include a larger bathroom with a bathtub/shower.

Thanks for staying with us, we hope you'll keep us in mind for your next visit to Asheville!

Sincerely,

Justin Wiles
Front Desk / Marketing

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Reviewed 28 June 2014 via mobile

Stayed here with a friend with plans to visit the Biltmore. Great hotel and easy drive to the Biltmore. Breakfast was very good with a good selection. Hot waffles, eggs, sausage, biscuits, etc. Clean rooms and comfy beds. Highly recommend this hotel.

Stayed: June 2014, travelled with friends
Thank MiKayla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

We were traveling in from a neighboring state and went to another hotel who did not have room. The attendant was kind enough to call Sleep Inn and Scott had one more room. We literally felt like he was our hero last night. The room, staff breakfast, location and everything was perfect. We will stop through again soon... so super cozy and wonderful. Scott is just what each hotel needs at the front for customer service!!

Room Tip: We stayed on the first floor because we took the last room. We thought it would be full of noise but...
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  • Stayed: June 2014, travelled on business
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1  Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

My husband and I stayed here in June. The room was very clean and comfortable. All of the staff that we encountered were nice and helpful. It was late when we checked in and the gentleman at the front desk was able to recommend several places that were still open for us to get a late dinner. Before checking out the next morning we enjoyed a great full complimentary breakfast on the patio just outside of the dining area in the lobby. Overall this was a pleasant and relaxing stay. We definitely recommend this hotel.

Room Tip: Our room was on the top floor, back corner. It had a beautiful mountain view.
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  • Stayed: June 2014, travelled as a couple
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1  Thank Kelli D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Desk / Marketing at Sleep Inn West, responded to this reviewResponded 25 June 2014

We're so glad you and your husband enjoyed your stay with us at Sleep Inn West. Our housekeepers work hard to keep our rooms clean and comfortable, and our front desk staff always strives to make your stay with us relaxing, convenient and stress-free. It's wonderful to hear that we are meeting guest expectations in these areas.

Thank you for sharing your experience with other travellers, and please do keep us in mind for your next visit to Asheville.

Sincerely,

Justin Wiles
Front Desk / Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Price Range: £55 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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