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“Excellent Value”
Review of Sleep Inn West

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Sleep Inn West
Ranked #17 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 1 September 2014

Sleep Inn is an excellent value for the price! Stayed here on our way to and from Bristol, TN. Rooms were very clean. Front desk staff was always very friendly and helpful! The hot breakfast was good. Food was plentiful. This location is convenient for going to The Biltmore. About 15 minutes away. Would definitely stay here again!

Stayed: August 2014, travelled with friends
1  Thank Txleegr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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483 - 489 of 973 reviews

Reviewed 31 August 2014

The hotel and rooms were clean and neat. The breakfast was always hot and fresh.

On several occasions when we would ask a staff member a question (possibly one of the cleaning crew, not one of the front desk clerks) we got ignored or blank stares. I would hope it was a language barrier issue but you could at least acknowledge the person and not ignore them.
When we reserved our room we reserved a king non-smoking but when we arrived we were told that they were having technical problems and our reservation hadn't come through so we ended up with two beds on our sweethearts weekend. I asked if there would be a price adjustment since we were going to be there for more than one night and was told no. I was told we could just pack and move to a king room the next day, no price adjustment for the inconvenience. I was disappointed for sure. The front desk staff was doing their best even with all their computer problems so I let it go.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ElizabethMey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

We arrived to Asheville without reservations and were SO GLAD we ended up at Sleep Inn West!! While it was a little out of the way, it was so worth the short drive. Exceptional customer service, exceptionally comfortable, exceptionally pleasing room decor and lighting, spotlessly clean, and a great breakfast to boot! Front Desk staff were all wonderful over our 3 night stay. Breakfast bar staff were beyond compare as far as cleanliness and high standards… In fact, every single employee at this hotel demonstrated the kind of high standards that you expect from a 5-star hotel. Somebody pinch me, was this a Sleep Inn?? The management at this particular Sleep Inn must truly be special because they have empowered each employee to shine. We were scheduled to stay somewhere else for the remainder of our Asheville trip and actually regretted it, we were so comfortable here. Didn't want to leave! It provided the R&R we so desperately needed. This location soars!!!!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank MsTanya88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Tired of making waffles for breakfast? Don't feel like what you're eating at the hotel's breakfast bar appropriately sticks to your ribs? Grab some fresh fruit, standard sausage and some floppy premade egg disc and get in line for Sleep Inn's PANCAKE MAKER. Pour in the mix, wait 60 seconds and out comes a perfectly formed pancake. No mess, no fuss.

By the way, the hotel's pretty good too. This was my second time there. Great service, excellent rooms, and not much more costly than lesser hotels in the area. Rooms are quiet, beds are comfy, TV is great, my internet got kicked off a couple times but then ran smoothly during my stay.

  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank archiphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

My wife and I just walked in with no reservation and were pleasently surprised how nice our guest room was well lighted. The room was totally clean including the bathroom. Also, the shower was very nice and hot. Our breakfast included a pancake maker, the first that we have ever seen and they were good as well. My wife had waffles. this was a complete breakfast. Thanks

Room Tip: If the other rooms are as nice as ours, there wouldn't be any suggestion..
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

We stayed there for one night during our ride on the Blue Ridge Parkway. I would not hesitate to go back there if I'm the area. The room was spacious, clean and modern. The front desk clerk was helpful and welcoming.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank DeHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

This was a clean comfortable hotel with a courteous & helpful staff. Convenient location to restaurants & sights. Can't go wrong staying here. Be sure to book direct, because I booked through Orbitz and they messed up my request.Fortunately the desk man changed the reservation to suit my original plan

Room Tip: Book direct
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
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1  Thank wjones239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Price Range: £58 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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