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All reviews front desk room was clean choice hotels waffles toilet and shower hard boiled eggs cracker barrel walk in shower would definitely stay here again the breakfast area hot breakfast nice breakfast free breakfast third floor excellent stay one night stay flat screen tv
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Reviewed 31 October 2017

This experience started out on the wrong foot. We walked into the hotel and headed to the check in desk where the francise owner proceeded to hold his finger up at me to tell me to wait. He didn't greet me, didn't say I'll be with you in just a minute just held up his finger. It is an affordable hotel with few amenities and I am typically okay with that however I do not like being treated in a rude manner. His staff was always very nice perhaps he needs to follow their example.
The beds were okay and the linens were okay - towels were very rough.
We will not go back mainly because of the rude owner.
Due to the season we actually paid a hefty price for the weekend rate

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Gina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn Asheville - Biltmore West, responded to this reviewResponded 7 November 2017

Thank you Gina F, For leaving a review. We apologize for the inconvenience that occurred during your stay. We Hope that in the future you will give us a second chance. We appreciate your feedback, for it is always helpful to improve our services. Thank you Again.

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Reviewed 30 October 2017

Highly recommend this hotel.Close to everything and to the freeways for convenience.Danielle at the front desk was very helpful and friendly.Rooms were clean and tastefully decorated.The breakfast that was included had alot to choose from.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn Asheville - Biltmore West, responded to this reviewResponded 31 October 2017

Thank you Elizabeth P, For the helpful review! We are glad to hear you loved the location of our hotel, and of course the cleanliness aswell! We Hope to see you again on your future Travels!

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Reviewed 28 October 2017

Hotel was very Clean. The hotel has nice connectivity to the city and other freeways.good hot breakfast and nice room service. Although I find it was a bit expensive when I booked it on weekdays while its quite cheap today on the weekend. May be I need to check a few websites.

Room Tip: Room with Even numbers face towards the City ( I was in an odd numbered room )
  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Abhijit O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn Asheville - Biltmore West, responded to this reviewResponded 31 October 2017

Thank you Abhijit O, For the Amazing Review! We are so glad to hear your stay was well enjoyed, Clean and Cozy! Western NC During the Month of October is the busiest Time because of the Autumn colors. We hope to see you on your future travels! Have a lovely Autumn!

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Reviewed 25 October 2017 via mobile

Great newly remodeled hotel just off the Interstate with several restaurants nearby including IHOP, Fatz, and fast food places. It's great to see Choice Hotels reinvesting in their hotels to advance the quality of their brand. Don't be discouraged by the drab outside of the building because everything inside is bright and inviting. The beds and pillows are super like an expensive hotel. Hidden gem at a great price. I'm so glad I looked at the reviews here before booking it off Choice Hotels website.

Stayed: October 2017, travelled on business
Thank CaryTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn Asheville - Biltmore West, responded to this reviewResponded 31 October 2017

Thank you CaryTraveler1, For the awesome Review! We are so very happy that you loved your stay with us! We hope to see you again in future travels!! Have a Lovely Autumn!

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Reviewed 19 October 2017

The staff was extremely helpful and accommodating - from helping with your wifi connection to offering suggestions on what to do locally. I would request to not have the room close to the emergency stairwell as there is a lot of activity.

The breakfast spread is very generous and ample. Great if traveling with your family.

Room Tip: Make sure your room is not next to the stairwell. Too much activity and you can hear it in your room.
  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepInnAGM, Front Office Manager at Sleep Inn Asheville - Biltmore West, responded to this reviewResponded 25 October 2017

Thank you Janet L, for the great review! We are so glad your stay with us went so well! Comfortable and clean is what we strive for. Thank you again for choosing us for your stay. Hope to see you again should your travels bring you back to Asheville.

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