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“Nice and quiet”

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Holiday Inn Express Asheville
Ranked #23 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 12 April 2012

I frequently stay in Asheville on my way to visit family in Raleigh. This was my 3rd hotel in 3 separate trips in the last 3 weeks there. Trip Advisors seemed to like so I decided to try. At check in, I was offered a handicapped room (didn't require) or a king suite at a bit more cost and chose that. Large, comfortable suite with whirlpool tub. Balcony a nice extra though didn't use as it had gotten cold again. Room had good lighting and plenty of outlets easy to reach to recharge those electronic items we all find so necessary. The room was clean and kitchen and bath spaces adequate. I did inquire re pet policy as I sometimes travel with my small dog and a lady who I assumed is a manager said their sister hotel Comfort Suites accepts pets but they don't have "grass space" there. I will try it next time I travel with her. Breakfast was the usual although I opted to not have any. I did wait a bit in my room for the bill to be left under the door but when I decided I must get going, I went to the lobby and was told only Priority Members get the bill and USA Today at the door so "they feel special". Really??? Takes more thanthat or me to feel
special! I did have trouble getting the tv to turn off!! Don't know what I was doing wrong but had to unplug it as it kept omng back on again! It also changed channels on it's own somehow!! All in all, a nice place and convenient to where I wanted to go.

  • Stayed: April 2012, travelled solo
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1  Thank carocross61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 24 April 2012

Thank you for your feedback regarding your recent stay with us. We are sorry the TV disturbed but we have fixed the problem. All our 40" flat screen TVs are new and we have a few issures that have been cleared up. We are looking forward to seeing you again!
Sincerely, Ellen Pettigrew, Sales Director

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366 - 372 of 505 reviews

Reviewed 29 February 2012

My wife, daughter, and I stayed here on President's Day weekend, and had a very pleasant stay. I found the breakfast to be very adequate, but my wife would have preferred some lower-fat offerings. Our room was nicely appointed. The property is some distance from downtown Asheville, but we enjoyed our stay and will return.

  • Stayed: February 2012, travelled with family
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1  Thank MBMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bipin0412, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 3 March 2012

Thank you so much for staying with us hera at holidayinn express . We look forward to seeing you again . We thank you for your business.

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Reviewed 29 February 2012

There are many reviews about the front desk. Must say we didn't have any problem with check inn. Not the most friendly, compared to the night before, but it was handled efficiently. Breakfast was good, eggs, etc. more than adequate for a driving couple. Clean room and comfortable mattress. Overall a good stay.

  • Stayed: February 2012, travelled with family
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1  Thank NelsonKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 22 March 2012

Thank you for your excellent review! We are looking forward to seeing you again soon.
Sincerely, Ellen Pettigrew, Director of Sales

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Reviewed 26 February 2012

Rooms were clean, well kept up, and a good breakfast. Strangely, the 4th floor room was a little warm-- even though it was a cold winter weekend-- so we had to run the air conditioning to keep it from getting stuffy. Otherwise, no problems.

  • Stayed: February 2012, travelled with family
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Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 13 January 2014

We understand our guests need for quiet, comfortable and clean rooms. These are the basics of a hotel. We also enjoy giving our guests great service and I feel our staff is very knowledgeable about the Asheville area. Thank you for your review and we hope to see you soon! Warmest regards, Ellen Pettigrew, Manager

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Reviewed 19 February 2012

Hotel is nice & very clean. Staff is very friendly & helpful. Breakfast is great. The location is within 10 min of most places. The price is very reasonable for such a great stay.

  • Stayed: February 2012
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Thank rhipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 24 February 2012

Thank you so much for your kind review. It was a pleasure having you here!
Sincerely, Ellen Pettigrew, Director of Sales

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Reviewed 16 February 2012

I travel a LOT and I rarely write reviews of hotels because most hotels are pretty much the same - a room with a bed, hot water, someone to check you in, etc.

This hotel really surprised me. It was very easy to find and get in & out. It was updated very nicely. Lobby was quite nice & clean & pretty. The front desk staff was super-accommodating, professional, and very nice. .... they let us check in early, check out late, AND gave me as much milk as I wanted. (it's hard to feed my milk addiction while traveling.)

Bed was comfortable, and the towels were decent. (Most hotel towels, regardless of the price of the hotel, are so thin as to be non-existent.)

Also, we were, as usual, put in a room near the elevators, which typically means we are stuck in a room where all night we hear the elevator going up and down and other guests talking, walking by, opening & closing their doors, etc. - not good for sleeping. We heard nothing. I slept GREAT.

Best of all, the price was very affordable, and they had free wi-fi! Highly recommended!!!!

  • Stayed: February 2012, travelled as a couple
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2  Thank dsGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 22 March 2012

Thank you so much for your kind review. It was a pleasure having you stay here.
Ellen Pettigrew, Director of Sales

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Reviewed 5 February 2012

I needed a place for an overnight stay, I wasn't going to Asheville, I was attending an event about 15 miles south. This was a perfect place for me. I experienced a very friendly check-in on Friday evening as opposed to what I had read in other reviews. The lobby area seemed updated and in nice condition. The room felt larger than a typical hotel room as well as the bathroom. There as a large 42" flat panel tv and 100+ channels. I do think the Holiday Inn Express breakfasts are the best of this class of hotel and this on didn't disappoint. You cannot beat the access on and off I26 to this hotel, the off and on ramp literally feed the hotel but it is far enough away from I26 you don't hear highway noise. The room was very quiet, the rooms on both sides of me were occupied but I didn't hear them.

I do live in NC and go to Asheville once or twice a year for weekend vacation. I typically stay closer to downtown but I may certainly consider this hotel in the future.

  • Stayed: February 2012, travelled with family
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Thank Bryanjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this reviewResponded 16 February 2012

Thank you so much for staying with us and for your kind review. We look forward to seeing you again!
Ellen Pettigrew, Sales Director

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Additional Information about Holiday Inn Express Asheville

Address: 1 Wedgefield Drive, Asheville, NC 28806-2225
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
Price Range: £98 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Asheville 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall

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