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“Very consistent; very IHG”

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Holiday Inn Express Asheville
Ranked #23 of 66 Hotels in Asheville
Certificate of Excellence
Fort Pierce, Florida
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very consistent; very IHG”
Reviewed 5 July 2014

Clean, fresh, quiet (full of families, so quiet is much appreciated). We took a jacuzzi room, but the bathroom was again better appointed than the typical HIE. We paid in advance for breakfast but there were plenty of seats without reserving. Breakfast is relatively expensive buffet @$10 and is frankly convenience food, but when in Asheville have the meat and milk which is as good as some of the best to be found. Also, a few miles past the interstate is the local Krispy Kreme distributor - hit em up at 22:00 for hot donuts.

Holiday Inn express (HIE) has kept my business through it's extensive, not expensive, attention to guest needs. This is a beautiful property and better appointed than the typical downtown HIE. This location near central Asheville is a hidden gem -- I say somewhat wryly because of another HIE commonality here, I expect that the entrance to the hotel is nearly impossible to see from the road. HIE guys!! Your ginormous sign visible in three counties from the interstate can't be seen from the street; even with GPS there're some limits to what the human eye can make out.

Room Tip: I don't know why, but HIE does not seem to update its TV channel guides. The guide did not matc...
See more room tips
  • Stayed July 2014, travelled as a couple
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Helpful?
Thank 389PaulC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 7 July 2014
I am glad you are a loyal IHG Rewards Member. Thank you for staying at the Holiday Inn Downtown. It is a great hotel! Next time try our Holiday Inn Express in Asheville. We have a wonderful complimentary hot breakfast buffet. Sincerely, Ellen Pettigrew
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
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English first
League City, Texas
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 July 2014

We arrived on a Friday afternoon to start our week long vacation. We were spending 3 days here and the hotel was great. Quiet room, spacious suite, staff super pleasant. Came in everyday to a clean room. David (front desk attendant) has a great sense of humor and was very sweet. Breakfast hot and plenty of choices. Hubby said coffee was good. We had a balcony and a partial view of the mountains. Thanks for a wonderful stay!!

  • Stayed June 2014
    • Value
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    • Rooms
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Helpful?
2 Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 4 July 2014
Thank you so much for your great review! We really try to make our guests very comfortable so they can enjoy Asheville. Our staff is terrific and love to give our guests 'local' events & restaurants to go to. We hope to see you again! Sincerely, Ellen Pettigrew, Manager
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Greenville, North Carolina
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 June 2014

After a disastrous stay (attempted) at the Extended Stay America on Tunnel Rd, we came to this hotel instead. Extremely clean room, fantastic and accommodating staff, fair price. We'll definitely be staying at this hotel again.

  • Stayed April 2014
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Helpful?
1 Thank Gary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 4 July 2014
Thank you for your great review. We try very hard to make sure our guests have a wonderful stay with us. We finished a major renovation this past winter & all our departments work together to create a clean, well maintained & friendly hotel. Asheville is a great town so come back soon to stay with us! Sincerely, Ellen Pettigrew, Manager
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Level 5 Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 June 2014 via mobile

We spent one night at HIE in Asheville and were more then pleased. It gets a big thumbs up on what we consider important, cleanliness, comfort, great internet and a wonderful shower. It is also close to restaurants and the highways.

Stayed June 2014, travelled as a couple
Helpful?
Thank Maudeydaudey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 18 June 2014
Thank you for your great review. Our hotel is clean, comfortable and convenient! We have a great location because area attractions are so close to our hotel. Please come back and enjoy the Asheville area some more! Sincerely, Ellen Pettigrew, Manager
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Athens, Georgia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2014

My friend flew to Atlanta from DFW. We had an excellent experience at this property. The entry was lovely and welcoming. Our room was spacious, spotless and plenty of room in the nice bathroom. The beds were very comfortable.We did not have time to use the pool, but it looked great.The morning breakfast had many yummy choices, Everything was above average! No wonder they were given the 2013 Excellence Award. I would certainly return to this property.

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank lovepontevedra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 30 May 2014
Thank you for recognizing our 'Excellent 2013 Award' from TripAdvisor. We take pride in keeping our hotel up to those standards. Also I am glad you & your friends enjoyed our property and the Asheville area. Please come back soon since Asheville has many unique attractions. Sincerely, Ellen Pettigrew, Manager
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Raleigh, North Carolina
Level 4 Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2014

Hotel could Definitely use a spruce up. Old wallpaper furnishings. Balcony in room nice. Breakfast sub- standard lots of other hotels off this exit same price. Such as the hampton inn or comfort suites.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank maggie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 30 May 2014
Thank you for your review. Our hotel just finished a major renovation this winter. All carpets, beds, TVs, furniture were replaced and the rooms painted. I am sorry you do not like our accent wallpaper. This is a great exit with many hotels & restaurants to choose from. Warmest regards, Ellen Pettigrew, Manager
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Millers Creek, North Carolina
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

We only stayed one night at this hotel in Asheville, but I really liked it. Our third level room had a balcony that overlooked the indoor pool and check in area, which I found unique. The hotel was close enough to walk to fast food restaurants. The room was clean and comfortable. They did not have free breakfast but they did have a breakfast buffet that I thought a little pricey. The staff was friendly.

  • Stayed May 2014, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank ljmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review, 30 May 2014
I am glad you enjoyed your stay at another Holiday Inn hotel in West Asheville. It is a full service hotel so breakfast is not included. We are the only Holiday Inn Express in Asheville and we serve a free hot breakfast buffet. Please stay with us next time! Asheville is a great town to visit. Sincerely, Ellen Pettigrew, Manager
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Additional Information about Holiday Inn Express Asheville

Property: Holiday Inn Express Asheville
Address: 1 Wedgefield Drive, Asheville, NC 28806-2225
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Asheville 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall

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