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“Overpriced and out dated”

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Courtyard Asheville
Ranked #40 of 65 Hotels in Asheville
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Overpriced and out dated”
Reviewed 23 December 2011

We stayed at the Marriott Courtyard recently, while the lobby area had been updated the rooms were terrible. Paint was chipping on the doorframes, the grout in the bathroom was filthy and the bathrubs were pink something left over from an older hotel. Way over priced for the quality and not up the Marriotts standards. The breakfasts were over priced as well. In addition the maid changed the towels but forgot to make the bed the two days were were there.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Aworld2explor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2011

decent location and large room/good value. but walls are thin and heard TV fm adjacent room--interfered with trying to sleep.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BarryMaryland_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, South Carolina
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 November 2011

Stayed here on a vacation to see The Biltmore Estate with my husband. Very good location which was within 10 minutes to everything including downtown Asheville, The Biltmore and Biltmore Village. Parking was free.
We had a beautiful view of the mountains from our window.
The room was clean and the bed comfortable. Looks like the rooms were recently redone.
Loved our stay here.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank mimiboucher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanover, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2011

We stayed two nights. The bed was comfortable and clean. The view was poor. (view of a roof top of the balcony below). The bathroom was just okay. The sink area was not well lit. The elevator was outside the door so there was some noise during the night. Maybe another room would have been better. As for the value, we would probably choose another hotel. The staff however was very good. The one problem that we had was delt with right away. Front desk people always greeted you.

Room Tip: Don't get a room that has a balcony below or near the elevator.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank irish687072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewisburg, West Virginia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2011

I chose to stay here because I was conducting business at UNC-Asheville and this hotel is reasonably close and I collect marriott points. I got great service from the front desk staff. My room had two full beds, so it was a fairly large room. In general the room was very clean. The beds were comfortable as were the pillows. It was appointed with all the amenities you can expect from a marriott. All the appliances were in good working order. The airconditioner worked very well. Actually, a little too well. It appeared to be an older unit so adjusting it to my preferred comfort level was a bit of a challenge. It wasn't overly loud though. The bathroom was a little dark owing to only having one light. Also, the drywall tape was beginning to peal in the bathroom most likely due to moisture. This was especially pronounced on the ceiling above the bathtub. Regardless, this is still a good choice for a hotel. The location for the hotel is good as it is near the interstate, but not so close that you can hear it. The fitness center is in good working order with all the equipment functional. I did not eat at this location, so I cannot rate the dining facilities. However, because it is a Courtyard breakfast is not included in the price. The business center is a bit awkward. It is located on a shelf beside the front desk. There are no chairs so you have to stand if you want to use their computers. The computers did work well and I was able to print items that I needed. All in all, I liked this hotel and felt that it wasn't a bad choice.

  • Stayed October 2011, travelled on business
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Helpful?
Thank jaitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chino hills, ca
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2011

Staying at the Courtyard Asheville was pleasant and comfortable. The service was outstanding when needed. Jack Mild, the GM, and Chris Rule, the A.G.M, were personable and Marriott friendly. Rooms were very clean and all appliances worked. I stayed for 4 days at the hotel and would stay there again if I am ever again in the area.
Good job to the employees of Courtyard Asheville.

  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
1 Thank scubajim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 September 2011

We only stayed over one night but were very pleased with the hotel. The pool and hottub looked very inviting although we didn't have time to enjoy them. The room was wonderful. We stayed in the King Suite which had the bedroom separate from the living room. There was a lot of space and the balcony was a nice feature as well. Although they were in the middle of a renovation to the yard below our balacony so there wasn't a lot of pretty things to look at but rather a mud pit. My three year old son found the mud pit interesting to look at so we didn't mind.

Room Tip: If you are getting the balcony ask what it overlooks and what view you will have.
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sferrara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Asheville

Property: Courtyard Asheville
Address: 1 Buckstone Pl, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott

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