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“Mediocre accommodations- expected more”

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Asheville Swiss Chalets
Certificate of Excellence
Richmond VA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Mediocre accommodations- expected more”
Reviewed 11 August 2009

We stayed at the Geneva last September to visit Asheville. We wanted to bring our medium sized dog and this was really the only place I could find online that was pet-friendly. That was the best thing about the place. The Geneva cabin is definitely the smallest, and was an okay price- but boy is this place tiny. The front door is downstairs, but there is storage in the first floor, so you must walk up a tiny dark staircase to get to the apartment. That was fine for us (although slightly annoying for late night dog business), but the smell of old dog hits you as soon as you open the front door- it dissipated upstairs but that was not a great first impression! There is a very small kitchen, not really conducive to cooking most of your meals in, but sufficient for simple food preparation. The fridge was abnormally small too, understandable for such a small kitchen, but I had trouble fitting our food and beverage stash in the fridge for the week! There is a small living room with a very uncomfortable (i.e. short) couch and TV, and a nice sized bedroom with a really nice TV- so we actually tended to recline in the bedroom when we wanted to relax and watch a few shows. The bed was actually extremely UN-comfortable- the frame was basically falling off of the bottom and we didn't sleep that well the entire week. One nice feature was the small balcony right off of the bedroom which we used almost every day to read and enjoy the fresh air. Another nice feature was the laundry facilities- while they were not in our building, it was a short walk to clean some clothes mid week.

All in all, I would not return to this specific "chalet" due to its tiny size, but might consider trying another building if I wanted to return to Asheville. It was a fine place to leave our stuff and sleep (although it could benefit from a nicer bed), but is not comfortable to stay in and relax throughout the day/evening. It was just too small for 2 people and a small dog... I would have to get one of the bigger places to feel comfortable for a whole week.

One last note- the owner was easy to work with over email, although we never got around to using the gift certificate for the bakery- but we were about 15 minutes late leaving our cabin on the last day and the woman that came to clean was extremely rude to us. I know there is a tight turn-around, but her attitude really turned me off when we had been there for an entire week and were literally 15 minutes behind.

We were also supposed to have wi-fi, but could never hook up to their network, so we ended up finding another free network and basically stealing internet all week.

  • Stayed September 2008, travelled as a couple
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Helpful?
2 Thank GingerRVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissChalet12, Owner at Asheville Swiss Chalets, responded to this review, 24 August 2009
These comments are from a guest who wrote the review almost a year after her visit. We encourage feedback from our guests by leaving comment cards in our chalets and rely on suggestions to constantly improve the quality of our accommodations. Most of the things she was unhappy about were never reported to us yet have actually been corrected. While the Geneva chalet is the smallest and coziest of all 6 of our chalets, (much larger than most hotel rooms) it is over 100 sq ft larger than a New York City apartment that I lived in for 18 years! "Tiny" is a very relative term. The fully equipped kitchen includes an apartment-sized refrigerator with a separate freezer. This is the first comment about the size of the refrigerator that we've received in 5 years including from guests staying as long as a month. The Internet wi-fi that did not work is one of 6 networks available and our guests can often connect to more than one (as she did) if they are unable to connect to the one in their chalet. While it appears she would have been happier in a larger chalet, we have many guests who stay at the Geneva, (including lots of repeats) and let us know how much they enjoyed it.

The Asheville Swiss Chalet Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (66)
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English first
Rochester
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2009

We stayed here whilst exploring the blue ridge/smokey mountains. It was a great base to return to after exploring the natural beauty of the area including hiking, white water rafting and tubing! We strongly recommend these chalets, we stayed in the Materhorn which was ideal for us as a family of four. Also, very handy for the laundry room which is in a building adjecent to the chalet. The bakery is well worth a visit but beware of the mountain eclair for breakfast for obvious reasons!

  • Stayed July 2009, travelled with family
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Helpful?
Thank GCLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville FL
1 review
Reviewed 20 July 2009

We really have loved our stays at the Asheville Swiss Chalets! We stayed in the Interlachen most recently, but have been in two of the others on previous trips. They are charming - so very attractive - but more than that we really appreciated all the loving, welcoming touches: the cookies, fully stocked kitchen (including coffee beans & grinder) and fresh condiments in the fridge - Wow! The chalets are centrally located in Asheville, so are close to just about any where you'd want to go. The chalets seem better every year and have added so much to our stay in Asheville.
Suzanne & Bill

  • Stayed July 2009, travelled as a couple
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Helpful?
Thank Suzamont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh,NC
1 review
Reviewed 19 July 2009

We visited Swiss Chalets for 4 nights Halloween weekend '08, booking all the mountaintop cottages for our son's wedding. Judy was very helpful via phone adjusting accommodations to suit our midwestern family and friends. The cottages are set high in the trees affording visitors a treehouse feeling, decorator touches and large rooms. Judy provided coupons for her excellent bakery to the cottage guests. However, when I mentioned they may not have time for a visit to the bakery, she was very flexible in providing me with the coupons to use along with items I ordered from her for our post wedding brunch.
Asheville has a very eclectic downtown area with fine and casual dining and wonderful shopping. BIltmore is the most spectacular and largest private home open to the public in America. Worth every penny! These cottages are only 10 minutes from downtown and 20 minutes from Biltmore, yet you feel like you are far,far away from everything and everyone.
Judy was very flexible and allowed us early entry to the cottages to place welcome baskets for our guests and also extended checkout time to accommodate us for the post wedding brunch we hosted for a good-sized group. She can also provide air mattresses. We will definitely stay there again. Judy, thank you for helping to make this a long weekend we will never forget!
Lula in Raleigh, NC

  • Stayed October 2008, travelled with family
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Helpful?
Thank LulaRaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmond, va
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2009

A really great mountaintop location only a few minutes from downtown Asheville and all the great things the town has to offer. Awesome place if you are traveling with pets - pen area is so convenient for late night and early morning potty trips. Great attention to detail (love the XXXL cotton balls in the bathroom and the fresh coffee beans) and very comfortable furnishings. The gift certificate to the bakery is a wonderful - quaint spot with some really great and tasty treats. This was our first trip to Asheville and we will be back for sure!

  • Stayed June 2009, travelled on business
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Helpful?
Thank cakers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee WI
1 review
Reviewed 23 February 2009

My wife and I were seeking a long-term rental to escape the northern winter chill. Our stay of just over one month was not nearly long enough! Our chalet was perfect. Everything we needed for a home away from home was right at hand. Tastefully decorated, the beds, linens and towels were wonderful.

We were anxious to spend our free time seeing the greater Asheville area, and the location of the Swiss Chalets made this very easy. Situated high on a mountainside looking over part of the city, the mountain views were superior. When we decided to venture out of our comfy home we were a short five minutes from downtown Asheville and it's many restaurants and sights.

If you are coming to Asheville, I heartily recommend the Swiss Chalets. If you are looking for a getaway anywhere, I heartily recommend Asheville. Together, they create a very special combination.

  • Stayed February 2009, travelled as a couple
    • Value
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Helpful?
Thank MTS_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
1 review
Reviewed 4 February 2009

My husband and I had a wonderful 3 nights at Swiss Chalets and Asheville and our only regret is we couldn't stay longer. The house is so cozy and tastefully decorated, the wi-fi is a nice addition, the kitchen is ready to go w/ coffee, cookies, tea, etc. Too bad we weren't there longer to really take advantage of the kitchen. It was a 3 min. +/- ride to downtown Asheville, but a quite location tucked within the trees. Our view looked over a rather developed valley area (malls, etc.), but regardless, the sunrise over the mountains was great!

We enjoyed all meals out and highly recommend Salsas for dinner, Barley's Taproom for pizza, Jack of the Woods for lunch and beer, and the Bier Garden for sports (but very smoky)...and don't visit w/out buying European truffles from Chocolate Fetish! It's also worth a short ride to cash in the $10 gift certificate that comes with the say at the Well-Bred bakery.

  • Stayed January 2009, travelled as a couple
    • Value
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Helpful?
Thank Jersey0659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Asheville Swiss Chalets

Property: Asheville Swiss Chalets
Address: 10 N Delano Rd, Asheville, NC 28805-1797
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 21 Speciality Lodging in Asheville
Price Range (Based on Average Rates): ££
Number of rooms: 11
Official Description (provided by the hotel):
Asheville Swiss Chalets offers pet-friendly and serene standalone cabins nestled in a woodland setting, with casual elegance and all the conveniences of home. We are located on Beaucatcher Mountain just 5 minutes from vibrant Downtown Asheville, close to many popular breweries, nightlife and award winning restaurants, yet close enough to enjoy the beautiful outdoors with the many waterfalls and hiking trails nearby. ... more   less 
Also Known As:
Asheville Swiss Chalets Hotel Asheville

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