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“Romantic getaway.”

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Grand Bohemian Hotel Asheville, Autograph Collection
Ranked #11 of 63 Hotels in Asheville
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
234 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Romantic getaway.”
5 of 5 bubbles Reviewed 26 February 2013

Just when you think life is good and you don't really need a getaway your husband surprises you with a couple of nights at this wonderfully, romantic Asheville hotel and you realize, "Yeah, I needed this!". From the minute your car is valet parked, you walk into the lodge atmosphere where there are no lines at the check in, the fire is blazing in the huge lobby fireplace, you know you are "away"! The rooms are comfortable, beautifully furnished yet calming. The bathroom gets my #1 Most Romantic Bath Vote. Huge soaking tub (however, I had heard about the cost of bubble bath, so I brought my own), large shower with rain shower head, velvety curtains and dimming bathroom lights! Yes, the lights dim! I would recommend the 4th floor, it has a better view. Biltmore Village at night looks so Bavarian.
We enjoyed chocolate martinis at the bar by the fire the first night, then the second night ate a light meal in the bar. Our waitress, Brittany, was stunning, attentive, and knowledgeable about the food and drink and never imposing despite that we really did not eat or drink much. We did not go in the restaurant, but we did get a chance to see the menus that are back lit. Very cool menu feature!
The location can't be beat for visiting Biltmore House, the Village and Downtown Asheville. There is no doubt we will book again soon.

Room Tip: 4th floor for best view. In the main house for the convenience of the bar, restaurant and lobby.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Greenville, South Carolina
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 25 February 2013

First visit here and we were impressed. Unique property with a "hunting" theme and lots and lots of dark wood. I felt like I was in a hotel in Bavaria. We had a terrific room in the main building which featured really comfortable bed and furnishings. It doesn't have great views, but that is the only negative comment I would have. The service was spectacular - as good as I have had in any hotel, anywhere in the world.

Room Tip: Try to stay in the main building.
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rickspicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwood, South Carolina
Level Contributor
358 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
4 of 5 bubbles Reviewed 22 February 2013

Unique and beautiful.

Excellent service.

Superb hotel restaurant food and bar.

Fantastic art shop.

Spa is just average with extremely overpriced items for sale.

Three things missing: either an indoor or outdoor pool and a sauna, steam room and a hot tub/jacuzzi

Highly recommended for the discerning traveler seeking a unique lodging experience!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RW P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 23 February 2013
Thank you for highly recommending our hotel! We greatly appreciate your comments and hope to welcome you back to the Grand Bohemian Hotel on your next trip to Asheville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 February 2013

Great place to stay. Loved the quirky decor. The fireplace was a perfect place to meet friends and the bar seemed like a perfect "get together" place also. Our room was in the main house and was quite nice. Nice King bed and excellent bathroom. Appreciated the robes. Will definitely stay here again. We had a little mix up on our "breakfast included" rate (totally our fault). Judy was a delight to work with and corrected everything completely to our satisfaction. The location is perfect for visitors to Biltmore house.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JandD65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 22 February 2013
Thank you for taking the time to share your experience with others. I’m happy to hear that you enjoyed your stay and will be sure to recognize Judy for her guest service efforts. We pride ourselves on creating Exuberant Guests. Please visit us on your next trip to Asheville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melton Mowbray, United Kingdom
Level Contributor
287 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed 20 February 2013

This hotel is well situated for the Biltmore Estate (a must see!), it’s literally at the entrance. It’s also approx 10 mins drive outside of Asheville centre.

There are a few nice restaurants/bars within walking distance, you’re certainly not without choice.

The room was not in the main building which was a bit disappointing. We had to trail our suitcases out of the main building, across the road and into an external part of the hotel. This made it feel like you weren't staying in a hotel at all, more like an apartment or similar. However the room itself was gorgeous. A very large bath separated the bedroom area and the bathroom area. Everything was very well done and most importantly clean. There was bubble bath which they put a price tag on..such a shame, as it was very expensive too.

It was a great place to stay if you want somewhere just outside of Asheville itself. We got a half price deal on the room, not sure I would have paid full price, or even considered it, I would have proboably gone for more central to Asheville, however this suited our needs perfectly, so we're glad we chose it..

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElizabethGClaxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 22 February 2013
We love your title “Great Hotel”. Thanks for commenting on our décor and cleanliness. We believe that our décor and exceptional cleanliness help us create an Inspiring Place. We do provide complimentary samples of our in-room bubble bath and we hope we get another opportunity to serve you in the future so you can experience it. Thanks again for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 February 2013

We loved the staff and the decor of the Grand Bohemian. Our room was spacious, very clean & lots of character. We stayed in the main building and were very happy that we could walk thru galleries & shops that were very unique. We thought the rate was good value and wished we could have stayed longer. Exquisite decor if you like the sort-of Northwest (rock, slate, etc.) , huge bathtub. Just wonderful

Room Tip: Stay in the main lodge
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ehlershardie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 22 February 2013
Thank you for taking the time to share your feedback on Trip Advisor. We greatly appreciate your support and comments about our “very classy hotel”. It sounds like you were able to experience some of the exceptional art we display in our Art Gallery and other areas throughout our hotel. We wish you could have stayed longer, as well. On your next visit, we hope you can experience our Poseidon Spa and Red Stag Grill.
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Nashville, Tennessee
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 bubbles Reviewed 17 February 2013

My husband and I drove from Tennessee to Asheville this weekend to celebrate my 30th birthday. We were excited for a relaxed, quiet time at the Grand Bohemian and a birthday dinner at the Red Stag, maybe a couple treatments at the Poseidon Spa.

We arrived prior to check-in time to find a highly condescending attendant working the reservations desk. She told us our room wouldn't be ready for awhile, which was fine as we were early and we were just going to explore the property (which looked quite nice) in the meantime. But then after I had given her our credit card to authorize for incidentals, she told me she was charging us $150 for our service dog. I'm sorry, what?

"A refundable deposit?" I asked to clarify. Most hotels do charge a $50 deposit in case of damage, which is very understandable. "No," she said. "It's a fee. You won't get it back." Whoa. That's nearly as much as the $222 we paid for the hotel!

I told her she's a registered service animal, and she just shrugged as if to tell us tough luck. So we said we were canceling.

It's one thing to NOT be pet friendly--to each property owner his own--but to say you ARE pet friendly and then blatantly discourage guests to bring their pets by adding on a $150 charge is just plain tacky.

We could have probably pursued this further, as according to the ADA no hotel is allowed to charge a fee for a service animal, but at this point we were tired and annoyed and wound up driving four hours back home from Asheville to Nashville. Some 30th birthday celebration.

And to the Grand Bohemian, you need to seriously work on your customer service, or at least properly train the woman working the front desk--what a turn-off to have such an attitude be the first thing that greets guests when checking in.

  • Stayed February 2013, travelled as a couple
    • Service
Helpful?
14 Thank krysleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 23 February 2013
Please accept my apology for any inconvenience or misunderstanding regarding your pet. The Grand Bohemian is pet friendly but we do charge a non-refundable fee for pets so that our housekeeping team can properly clean the room before the next guest occupies it. We do not charge a pet fee for service animals. Again, we apologize for any misunderstanding. Your comments have been shared with our front office team to ensure proper communication occurs in the future. Thank you for sharing your feedback. If we can be of additional assistance, please do not hesitate to let us know. We hope that you will give us another opportunity!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Bohemian Hotel Asheville, Autograph Collection

Property: Grand Bohemian Hotel Asheville, Autograph Collection
Address: 11 Boston Way, Asheville, NC 28803-2656
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Asheville
#4 Spa Hotel in Asheville
#7 Romantic Hotel in Asheville
#9 Family Hotel in Asheville
#11 Business Hotel in Asheville
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Grand Bohemian Hotel Asheville, Autograph Collection 4.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hotel Grand Bohemian
Grand Bohemian Asheville

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