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Grand Bohemian Hotel Asheville, Autograph Collection
Ranked #11 of 63 Hotels in Asheville
Certificate of Excellence
Union, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Weekend”
Reviewed 16 March 2014

This hotel is very clean and staff is very friendly. The entire hotel had nice decor that seemed to go with the area (Biltmore Estate). The food was also very good but would also recommend Green Sage for breakfast too. If you like hotels with character and not the typical standard room, this is a perfect hotel.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank jhealy34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (373)
Date | Rating
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English first
Greensboro NC
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 14 March 2014

The main property of the Grand Bohemian is what you would expect. But do you expect to be in a separate building, across a busy street, an outdoor walk that may take 3-4 minutes because of the traffic from the restaurant, bar, concierge, car park? The hotel should not put people in the annex without prior notice, but they do. This is just not the experience anyone expects when they splurge for what they assume is the main hotel. I think we would have liked the main hotel, possibly to the 5 star level. But the annex was such a disappointment. I would not reserve a room here unless I was assured it was in the main property.

Room Tip: Refuse the annex.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank cirrus763c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 17 March 2014
I’m very sorry to hear that you were disappointed with our Manor House building location. We do inform all guests that our Manor House Building is located across the street from the main building and we price the Manor House guestrooms differently than our main building guestrooms as a another way to bring attention to the differences of the two buildings. In addition, we include the following guestroom description on our website so potential guests can be informed that our Manor House building is located next door and it includes some added value, as well.

Website Manor House Guestroom Description “Located directly across the street from the main building is the Manor House, containing 20 guestrooms comparable in size, layout and amenities to the main building’s standard guestrooms. Guests staying in the Manor House check in at the main building, and bell service escorts them to the Manor House. Valet service can deliver cars to the Manor House as desired. In addition to the standard amenities, guests of the Manor House enjoy complimentary morning coffee and afternoon wine and cheese served on the first floor every Friday and Saturday.”

Please accept my sincere apology for any inconvenience that you experienced during your stay. If I can be of additional assistance, please do not hesitate to contact me directly. I hope that you give us another opportunity to regain your trust on a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 March 2014 credit card Amex Cardmember Review

This was my third stay at the Bohemian. I keep thinking they will get it right the next time. You have to ask for turn down service! And my suite was never serviced during my two night stay. For the price you would think luxury. But think again. I'll never stay there again. Disaster

Stayed January 2014, travelled solo
Helpful?
7 Thank rvisceglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnLuckett, General Manager at Grand Bohemian Hotel Asheville, Autograph Collection, responded to this review, 17 March 2014
Thank you for taking the time to provide us with valuable feedback regarding your January stay. We greatly appreciate your repeat business but must admit that we are very disappointed to hear that your room was not serviced during your stay. I have reviewed your comments with our Director of Housekeeping and our records indicate that you had a Do Not Disturb sign on your door so, unfortunately, the Room Attendant did not clean your guestroom. Perhaps, there was some confusion with our DND sign, since one side of our previous sign indicated DND and the other side was Please Clean Room. Due to this confusion, we have recently replaced all of our DND signs in the month of March to help reduce any confusion for future guests. Our hotel provides evening turn down service upon request. We have added your turndown preference to your guest profile, so we can automatically extend this service to you on future visits. If I can be of additional assistance, please do not hesitate to let me know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, NC
Level Contributor
278 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 12 March 2014

The Grand Bohemian is an excellent hotel with a very attentive, service-oriented staff. The rooms are nice sized with great amenities. The hotel is in the heart of Biltmore Village and within walking distance of many stores and restaurants. The restaurant and bar are wonderful.

Room Tip: Try to get a room in the main hotel instead of the Manor House across the street.
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank NCSmokey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travelers Rest,SC
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2014

My husband took me here for our anniversary. I loved the hotel everything from the music playing in the room to the beautiful fireplace in the lobby. This hotel is located just outside the gates of Biltmore and in the middle of Biltmore village. Within walking distance to great shops and dining. The staff was exceptional!

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank m0m0fsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 March 2014

The staff are welcoming and attentive. There is a large fireplace at reception with Apple cider on offer. The rooms are comfortable with a great bed and shower. The hotel is across from shops and restaurants.

  • Stayed March 2014
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Doubledeacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, NC
Level Contributor
568 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
Reviewed 7 March 2014

My wife and I stayed here for my birthday this year. We typically have stayed at Grove Park Inn for our spa weekends, but the room rates were so much better at the Grand Bohemian, and we have stayed here several times in the past. We started this spa tradition several years ago, and even though we now live in Asheville, we have continued to do them.

We checked in about 4:00 pm on a Saturday afternoon and it was a very pleasant experience. We were each given a glass of champagne to sip during check-in. They had kindly upgraded us to a junior suite at no additional cost, so that was very nice. We followed the porter up to our room and got situated. The room was a corner room with a large living area, king bed and a unique bathroom. The bathroom had a large opening above the tub which was curtained off from the bedroom area so you could slide the curtain back and forth depending on your desired level of privacy. It had a lovely jetted bathtub and a nice marble separate shower room. We were on the Biltmore Estate side of the building and had a nice view.

At 5:00 pm we went down to the spa for a "Blue Water" treatment, sort of a combination of facial, massage and foot exfoliation. It was quite pleasant, but I think I'll leave the facial to my wife in future.

The next morning we went down to the Red Stag Grille for breakfast and we both had egg white omelets with all the vegetables. The omelets were great as was the service. Our server Eric was on point and very friendly.

Later that afternoon we had an 80 minute couples massage, which was outstanding. The only drawback is that if you are used to a legitimate spa experience, the GB doesn't fit the bill. The massage itself was great, but what they have done is turn a hotel room sized space into their spa. The waiting area is teeny-tiny and only two or three people can be there at once. There were eight people all in robes in a cramped space, and I don't know about you, but I don't necessarily want to be around strangers with only a little white robe between me and their goodies.

That night we had dinner in the Red Stag-see separate review and it was wonderful. I must give a shout-out to Genie, our server. She was outstanding. We had a wonderful experience and will certainly be back.

Room Tip: Try for a corner room.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank iamstoked22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Bohemian Hotel Asheville, Autograph Collection

Property: Grand Bohemian Hotel Asheville, Autograph Collection
Address: 11 Boston Way, Asheville, NC 28803-2656
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Asheville
#4 Luxury Hotel in Asheville
#7 Romantic Hotel in Asheville
#9 Family Hotel in Asheville
#11 Business Hotel in Asheville
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Grand Bohemian Hotel Asheville, Autograph Collection 4.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hotel Grand Bohemian
Grand Bohemian Asheville

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