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“perfect for a stopover for sightseeing”

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Super 8 Asheville Tunnel Road
Ranked #25 of 66 Hotels in Asheville
Macomb, Michigan
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“perfect for a stopover for sightseeing”
Reviewed 5 August 2014

We stayed here for 2 nights as a stopover for go to The Biltmore. Great location for highway, downtown, Biltmore. Very clean, nice staff, breakfast the usual.A Lots of chain restaurants on the strip so we had to drive a bit to get to get to something local. A good deal for the price. Would definitely stay again.

Room Tip: don't stay on the first floor facing the road if you want any kind of a view. There is a privac...
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  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 10 August 2014
Hi!

Thanks so much for sharing your thoughts about our property. We are glad you found us to be a nice , clean location for a good price. I am glad you found the staff to be friendly as well. We do hope you will stay with us again!
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1,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
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English first
Cincinnati, Ohio
Level 2 Contributor
6 reviews
Reviewed 5 August 2014

Clean, very nice place to stay. The front desk associate, Derrick, was extremely helpfull. Went out of his way to help us with the flourescent lights above the vanity. The complimentary breakfast has everything you need for a nutritional start to your day.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Terry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 10 August 2014
Hello!

Thank you for mentioning our wonderful desk clerk Derrick. We are so pleased you enjoyed your stay and and found the breakfast to be what you needed!
Please stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltona
2 reviews
Reviewed 2 August 2014

This hotel was in a great location! Clean and modern. Breakfast was basic. Only issue we had was no Internet and no one could fix it.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 5 August 2014
Hello valued guest!

We appreciate the feedback about your recent stay. I am so glad that you found our property to be clean and modern with adequate complimentary breakfast. I am sorry you experienced difficulties with wifi access. I especially sorry that our staff was not able to remedy the situation. We are working hard to ensure this situation does not occur again!

Please return!
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WV
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

Clean and newly remodeled rooms. Beds were pillowtop and very comfortable. Breakfast was fine. Would stay here again. Clean sheets and towels. We stayed because of the reviews which I'm glad we did. Thanks super 8

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wvfan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 5 August 2014
Hello valued guest!

We are so glad you read our reviews, gave us a chance and we lived up to your expectations. Thank you for noticing the comfort of the beds, the cleanliness of the linens and the new renovations. Please stay with us again when you are visiting amazing Asheville, NC!
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East Enterprise
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 July 2014

We stayed here overnight as a halfway point on our trip to Myrtle Beach. The room was clean and updated and had very comfortable beds. I loved the outlets built into the lamps. With 4 devices that needed charged, they helped out tremendously. The breakfast was typical with waffles, pancakes, yogurt, bagels, juice, etc. It was good and saved us money.

If you are traveling with a pet, beware of an extra charge on your card. We were charged $22 the next day because we had a dog. I called the hotel, and told the girl working how their website says no pet fee, and she said it's only if you book directly through them. I don't see how it makes a difference when both Priceline and the hotel's website says NO PET FEES.

Stayed July 2014, travelled with family
Helpful?
1 Thank natasha812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 31 July 2014
Hello dear guest!

Thank you for giving us some very nice comments about our property. I do want to apologize for the confusion over the pet fee. This should have been explained at check in. I will review the websites regarding this notification and make sure all the websites are providing accurate information. Thanks for bringing this issue to our attention. I do hope you will stay with us again if you are in the area!

Take care!
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Ann Arbor, MI
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2014

We stayed 3 days this week out of our entire road trip from Michigan to Nashville to Asheville back to Michigan. Coming from our stay in Nashville it took a bit of adjusting to as the hotel is Nashville was phenomenal! The rooms are recently renovated but had a very muggy/moist feel to them. We knew we probably wouldn't get a ton of amenities at this hotel but the bed was a nice surprise. The breakfast was not the greatest, I've stayed at comparable hotels and thought there was more variety elsewhere. Would be nice to see oatmeal with real or dried fruit offered as a healthier option. When inquiring about great things to do locally, I did not receive much information back from the desk clerk, she just pointed to the wall of brochures. I usually am more interested in what the locals like to do versus tourist attractions. Finally, the last night's sleep was horrendous. The fire alarm went off 3 times over an hour timespan at around 2 am. There were 3 fire trucks out front and people in the hallway. I tried to call down to inquire what was going on and the clerk only responded that there wasn't an issue. No apology for the inconvenience or even acknowledgement at check out. I was disappointed at the lack of customer service with the establishment. Granted the rooms are not too bad for the price but you can tell it was a surface renovation and can tell the age of the establishment. Fun/ good places to check out: 9 Mile restaurant in West Asheville, Navitat zip lines (Moody Cove) and Zen Tubing. Have fun!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank cherie9good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8AVL, Front Office Manager at Super 8 Asheville Tunnel Road, responded to this review, 27 July 2014
Hello!

I am sorry about the issues you experienced during your recent stay with us. We will review our customer service methods with our staff to try to improve in this regard. I am glad you enjoyed the room and comfortable bed, and found the complimentary breakfast to be adequate. Thanks again for the feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Asheville Tunnel Road

Property: Super 8 Asheville Tunnel Road
Address: 180 Tunnel Rd, Asheville, NC 28805-1853 (Formerly Ramada Limited)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Best Value Hotel in Asheville
#18 Business Hotel in Asheville
#20 Romantic Hotel in Asheville
#26 Family Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Super 8 Asheville Tunnel Road 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Super 8 Asheville Hotel Asheville

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