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“Nice Hotel” 4 of 5 bubbles
Review of Brookstone Lodge

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Brookstone Lodge
Ranked #31 of 63 Hotels in Asheville
Evansville, Indiana
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 29 June 2014

We booked the Brookstone Lodge based on reviews here. Some were good and some were great. Overall we had a good experience. Our room was clean and well furnished. The breakfast was good. The staff was really friendly. For the money it was great experience.

Room Tip: We were on end of the 4th floor away from the road and I40. It was quiet and nice.
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul_37093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
Thank you for the recent review. We are happy you had a great stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

829 reviews from our community

Traveller rating
    312
    295
    144
    56
    22
See reviews for
264
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Collinsville, Mississippi
2 reviews
5 of 5 bubbles Reviewed 26 June 2014

We checked in on Saturday evening and found the staff to be very nice and helpful. Upon finding out we intended to visit Biltmore they offered us a package deal with tickets, wine & chocolates that saved us money. We stayed Sat - Tuesday and can't say one negative thing about the hotel. The Staff was awesome - the room was very nice - and complimentary hot breakfast each morning was delicious! We had a king room with a micro and refrig in room and very close to pool and gym room. Our stay was excellent and I would highly recommend!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cosondra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
It was very nice to read your review. Thank you so much for providing us with such positive comments! We hope you will return if you are ever in the area! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aubrey, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

Let me start out by saying how picky I am when it comes to hotels....let's just say I'm a hotel "snob".....and I love the Brookstone Lodge!! If you've done research on hotels in the Asheville area you already know this hotel is a great price. I was a little concerned that I might not be 100% satisfied with this stay but was willing to take a risk since I was on a budget. But I could not have been more pleased! I've actually paid higher prices for worse hotels. Brookstone is lovely and I can't understand some of the negative reviews it's received?! The rooms are beautiful, updated, comfortable, large, and clean as a whistle! They also have a full complementary breakfast every morning. Eggs, sausage, toast, muffins, bagels, yogurt, cereal, juice, coffee, you name it. The food was always warm and fully stocked. I also give high praise to the staff and management. They are super friendly and very helpful, we loved everyone! This hotel is very convenient, right off the highway, easy to find and close to everything. I'll be staying here again! Thanks for the comfortable stay!

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cjmf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
What a great review! Thanks very much for all of the good feedback. We could not agree with you more! So great to have you. Please stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington,NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

The place is conveniently located right off I-40 & close to the major attractions of Asheville. Buffet breakfast is included with the room. Room nice, clean & the bedding comfortable. Offers a small refrigerator.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Wally R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
Thank you so much for all the positive feedback. We hope you will come back and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

My wife and I stayed at the Brookstone on Monday, June 23 so we could have an early start touring the Biltmore house on Tuesday. We arrived a couple of hours before the schedule check-in time and the room was ready and we were allowed to check in. The room was nice and appeared to be clean, the only thing I prefer a softer mattress than we had, I guess our memory foam mattress has spoiled us. The Biltmore was a short drive from the hotel. I would recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sassypurpledue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
We are grateful for your review and your recommending of our Lodge. See you next trip to Asheville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 23 June 2014 via mobile

Overall, the room was pretty nice. We had a mini frige, microwave, and a nice counter area right inside the door. The bathroom was clean as was the rest of the room. My only complaint is the firmness of the mattress. Just too firm for me. The pillows were the same.

Stayed June 2014, travelled with friends
Helpful?
Thank Carrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
Thanks for the recent review. We value your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

We stay here when we come to Asheville to see my parents for a visit. Their retirement community gives you a discount on the rate so it is a bit cheaper that the surrounding hotels and fairly convenient. We can never manage to get a king room so always end up with 2 queens so we have lots of pillows. Beds are fairly comfortable but AC noise varies from room to room. We always try to get on the top floor if possible to avoid some of the noise. Breakfast is adequate although if you come down close to the end some things have not been refilled. For our price it is a pretty good deal.

Room Tip: higher floor away from the highway.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DurhamMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 3 July 2014
Thank you for taking the time to review us. We are so glad to accommodate families that are visiting the wonderful retirement living community down the street. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brookstone Lodge

Property: Brookstone Lodge
Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Official Description (provided by the hotel):
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 
Reservation Options:
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Also Known As:
Brookstone Hotel Asheville

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