We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved our stay at Brookstone!”
5 of 5 bubbles Review of Brookstone Lodge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Brookstone Lodge
Ranked #32 of 63 Hotels in Asheville
Dayton TN
1 review
“Loved our stay at Brookstone!”
5 of 5 bubbles Reviewed 26 February 2010

The hotel was very clean and very nice. Could not of asked for a better staff. The hotel is very close to everything. We had a great driver for the weekend Robert Lee the hotel helped us get him. We had so much fun and will def go back!

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fesnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 9 March 2010
Thank you very much for writing a review of Brookstone Lodge! We are so pleased that you had a wonderful experience, and we look forward to you staying with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

843 reviews from our community

Traveller rating
    316
    297
    151
    57
    22
See reviews for
267
391
35
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
woodstock,ga
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 24 February 2010

we got a good price on expedia but you usually get what you pay for-and we expected better for some reason. we tried to check in on a sunday afternoon @ 330p. No king rooms were ready and had to wait to get the last one cleaned-the mgr kept wanting to give us a dbl room but we had specially requested a king upstairs and away from stairways. But had to take what was left ,downstairs and next to the stairs(as the door kept slaming all night and morning). The walls are paper thin and can hear most all noise outside,inside and hallways. The hotel is newer but probaly won't take long to really downgrade. The breakfast is ok with not much room to eat with the motel partially full. The 2nd morning @ breakfast they had some business meeting in the lobby and it was packed with no food or place to sit with no warning to the paying overnight guests-with no apology when we asked the mgr. Might as well stayed at the bitlmore, at least they appreciate the guest and can get what you expect.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ken-wdstk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh
1 review
5 of 5 bubbles Reviewed 21 February 2010

This motel is located in a very nice and convenient location. It is very clean with large rooms and comfortable furnishings. The breakfast is much nicer than usually found for the price paid for the rooms. The staff is very friendly and accomodating. The managers were very friendly and helpful for finding local eating and shopping establishments. My wife and I cannot say enough about our experience there.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raleighboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 23 February 2010
Thank you very much for writing a review of Brookstone Lodge. We are so pleased that your experience exceeded your expectations, and we can't wait for you to visit with us again! Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hixson, Tennessee
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 February 2010

The rates were certainly affordable. The room was clean and the beds comfortable. The staff was friendly and helpful. The breakfast room and lobby could be larger - it was crowded in the mornings but the fireplace was a nice touch with the snow that weekend! We didn't use the pool but it seemed that other people did. It is a new place - I hope they keep up the standards. Our room overlooked the street and it was very quiet. Heard the snowplows but they always make more noise.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myquest55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 22 February 2010
Thank you very much for writing a review of Brookstone Lodge! We are so pleased that you had a good experience, and that you found our business clean and affordable! We greatly look forward to having you stay with us again. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, NC
2 reviews
4 of 5 bubbles Reviewed 18 February 2010

This hotel is great value for the money. It's new, so everything is clean and fresh, and has everything you would expect from a hotel these days, like flatscreen TVs. Staff were friendly and helpful, and breakfast was included. It's right off I-40 and convenient to downtown Asheville. The only thing I could fault were the pillows - if you like them soft, bring your own!

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BritgirlCharlotte_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 22 February 2010
Thank you very much for writing a review of Brookstone Lodge! We are so pleased that you had a great experience, and that you found our location excellent. We are also glad that you enjoyed our customer service and cleanliness as we strive hard to keep both top notch! We do have softer pillows, so please ask the front desk for some next time you stay with us. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 February 2010

me & my girlfriend booked the "winter wonderland" package thru the hotel, & the experience that wknd was great in every way. the room itself was really nice, including the bathroom, and the location was great; very convenient to the interstate & the entrance to biltmore was literally right down the road. didn't get the chance to interact with the staff while we were there, but their assistance prior to our visit was great. we are already discussing coming back to the area soon, & we will surely be staying here again. highly recommended.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jermology
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 22 February 2010
Thank you very much for writing a review of Brookstone Lodge! We are so pleased that you enjoyed your stay, and especially that you found our location and quality superb. We are also glad that you found one of our packages so rewarding especially since we put so much time into creating them. We greatly look forward to you staying with us again. Have a great week.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
2 reviews
5 of 5 bubbles Reviewed 15 February 2010

Staff very helpful and friendly .Rooms were great. Has about everything you might forget.
The free cotinental beakfast was the best and most I have ever seen for a continental breakfast. Food was great!

  • Stayed February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tworns1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asheman, MKTmanager at Brookstone Lodge, responded to this review, 17 February 2010
Thank you very much for writing a review of Brookstone Lodge! We are very pleased that you found the room and breakfast so delightful. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Asheville hotels
6.4 mi away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
1.8 mi away
The Residences at Biltmore
The Residences at Biltmore
#22 of 63 in Asheville
4.5 of 5 bubbles 1,139 reviews
1.3 mi away
Baymont Inn & Suites Asheville/biltmore
Show Prices
Show Prices
Show Prices
1.2 mi away
Clarion Inn Biltmore Village
Clarion Inn Biltmore Village
#34 of 63 in Asheville
3.5 of 5 bubbles 445 reviews
2.3 mi away
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
3.8 mi away
Holiday Inn Asheville - Biltmore East
Show Prices
Show Prices
Show Prices

Been to Brookstone Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brookstone Lodge

Property: Brookstone Lodge
Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Official Description (provided by the hotel):
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Brookstone Hotel Asheville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing