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Brookstone Lodge
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Reviewed 1 October 2010

I actually appreciated the fact that the hotel was right off of the highway as my husband and I didn't intend to spend our entire vacation in downtown Asheville. We were able to get to the other sites we wanted to visit easily without any traffic. That being said, it is maybe a 5 minute drive to ge to downtown Asheville and there is a ton of stuff closer, including the Biltmore. We were on the 4th floor so we didn't have any of the noise problems that I've seen other people mention, however our matress was very hard, which we're not used to and so that was a little uncomfortable. With the exception of the mattress the room was fantastic, honestly better than I expected for the price. The room and the bathroom, honestly the whole hotel was very clean and the staff was friendly. the only thing that we didn't like was that the exercise room shared a wall with the pool with a big window so when you're working out you have people watching you, just a little awkward. Other than that its a great hotel for a really inexpensive rate.

  • Stayed: September 2010, travelled as a couple
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Thank kayellpee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2010

Even though you are literally next to the 40 and 25A, it still feels isolated from the irritating downtown bustle of Asheville. It is small and has ample parking, making it the ideal place to go at the end of the day and just relax. The rooms have chairs and a nice big bed. The jacuzzi rooms all face the highway, and I brought ear plugs, but didn't need them. Active Seniors in the hotel were noisy in the mornings but I am an early riser so that didn't bother me. The breakfast is fantastic. The fitness center is tiny, with only one treadmill, but we did a lot of walking around at Biltmore and Grove Park Inn. The doors to the room don't shut all the way on their own, so make sure you push it shut. The neighborhood is kind of industrial, but there are great antique stores nearby. The housekeeping staff was perfection. If you tour the Biltmore, we recommend that you look around the grounds first and start at the mansion around noon or one when it empties. Otherwise you are in a giant mob. Get the audio tour or read up on the house before you go. The winery guided tour was a packed claustrophobic nightmare, particularly when they stuff a huge group in a giant glass box to look at George Vanderbilt's car. Just tour on your own, you still can have the wine tasting at the end.

  • Stayed: September 2010, travelled as a couple
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Thank staypuffworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2010

The Brookstone Lodge appears to be recent renovated, so the rooms are very up-to-date and clean, nicely decorated, with granite counters, refrigerators and microwaves in every room. The location is convenient to the Biltmore Estate and Village, Blue Ridge Parkway, and not too far from other shopping and the downtown area. Our only warning would be to avoid rooms 207 and 407, which are right next to the elevator, where there can be a lot of noise. However, the staff was very friendly and helpful and allowed us to change rooms during our stay. WiFi access was good, but there are a limited number of TV stations (for example, no TLC or HGTV). The complementary breakfast was good, including waffles, scrambled eggs, sausage, pastries, yogurt, etc.

  • Stayed: September 2010, travelled as a couple
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Thank taggingalong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

We stayed in room 209 at the Brookstone Lodge for two nights in September of 2010. The service we experienced there was exceptional. The staff was so friendly and helpful. We had stayed in Asheville one time before and ordered some delicious delivery pizza. We could not remember the name of the place so we asked the front desk staff if they could help us find it. They knew exactly where we were talking about and they were more than happy to print us off a menu and answer all the questions we had. The pizza place is called Franks and I highly recommend their pizza! I was very impressed with the decor and cleanliness of the lodge and our room. I used to be a housekeeper and when we stay at motels I always bring my lysol and spray the room down before we settle in but I did not feel like I needed to do that here. The room was very clean and smelled wonderful. The bed was comfortable and the pillows were nice and fluffy. The jacuzzi tub in the room was huge and the water pressure in the shower was good. The location is ok. There is alot of traffic. Fun Depot is next door and the Asheville Mall and Biltmore Estate aren't far away. The things we liked best were the pool and the complimentary breakfast. We took our 5 month old in the pool for the first time here. The thing we liked least was the fitness area. Just because it was smaller than we were expecting and a little smelly. Overall it was a great trip and we were very pleased with the Brookstone Lodge. If we are ever go back to Asheville we will be staying here again!

  • Stayed: September 2010, travelled with family
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Thank BeccaCheek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this reviewResponded 30 September 2010

We appreciate your feedback and are glad you enjoyed your visit! Thanks for noticing our service and cleanliness. We work hard to ensure every guest is completely satisfied and we will address the areas where we came up short of a perfect experience! Thanks again!

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Reviewed 26 September 2010

We found this hotel on the Explore Asheville website and we are glad we did!! This is a beautiful new hotel! It's very close to the Biltmore Village and Biltmore Estate.
The room was spacious with 2 queens, flat screen TV mounted on wall, small sofa, mini fridge, microwave and coffee maker. The bathroom was very clean!!
Breakfast the next morning was great ~ eggs, sausage links, gravy along with fresh fruit, cereals, bread, biscuits and danishes. They also had yogurt, milk, juice and coffee!!
If we ever pass through Asheville again, we will certainly look this place up!!
The staff was great - from the lady I spoke with when making the reservation, to Clyde when we checked in and the girls the morning we checked out!! Everyone was friendly and very helpful!!!

  • Stayed: September 2010, travelled with family
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Thank slburke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this reviewResponded 30 September 2010

Thank you so much for your review of the Lodge! We are excited that you enjoyed your visit and truly hope you will stay with us next time you are in our town!

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