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“Perfect Stay”

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Hotel Indigo Asheville Downtown
Ranked #20 of 63 Hotels in Asheville
Certificate of Excellence
GreenLeadersGold level
Miami Beach, Florida
Level Contributor
2 reviews
“Perfect Stay”
5 of 5 bubbles Reviewed 14 July 2011

We really could not have had a better stay at this reasonably priced, perfectly located (you're a very short walk from the restaurants, etc., of downtown, instead of being in the heart of it, which is actually quite nice) hotel. We were lucky enough to have stayed in a corner room, which offers a truly astonishing view of the mountains at every glance. (we're from Miami, so it just seemed like an absolutely different world -- a much more beautiful one, frankly.) The room itself was very nice and clean and very uncluttered, and although there is no fridge to keep water cool, etc., there is a convenient water machine on each floor. Finally, all the staff we spoke with were the embodiment of Asheville and its people: extremely friendly, approachable, easy to talk to, and unpretentious. We missed the hotel the day we left, and we hope to be back soon.

Room Tip: The "view" room is WELL worth the few extra dollars/night for an upgrade.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bhm3382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 21 July 2011
Thank you so much for taking the time to write a review about your stay with us. We are very happy you enjoyed your stay while in these beautiful mountains. Please come visit us again soon!
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
TN
1 review
5 of 5 bubbles Reviewed 13 July 2011

What a delightful, clean, and fun hotel! We have no complaints, and the place was one of the cleanest places we have stayed in a while. It is a hop, skip, and a jump from the downtown life and fun. We highly recommend this place.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank luvinvacaTn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 15 July 2011
We are so happy you enjoyed your stay! Thank you for taking the time to share your great experience with us!
Warm reagrds,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 11 July 2011

We found this hotel on the list the info folks at the airport gave us. It was indeed a find. Comfortable extra-clean room. Roomy bathroom with a very large shower enclosure. Saff were extremely helpful about what to see in Asheville. Everything we wanted was in easy walking distance. They also mapped out a route to Hiighlands that, at our request, minimized "scenic" mountain driving.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank msntrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 12 July 2011
We're so happy you enjoyed your stay with us! Thank you for taking the time to share this with your fellow travelers.
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
168 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 10 July 2011

A contemporary Asheville lives at the Indigo Hotel. Fresh-Clean-Crisp is the best way to describe this PET friendly (lots of pets but all under control) facility.

Really, it is part hotel and part condo (they finished this sucker just at the wrong time and they either are rental condo's or empty on top) but the accommodations in the hotel are very nice.

Hardwood floors in the rooms are not perfect for the occasional high heels on the floor above, but an interesting change to a room. AC system is a bit weird but based on the type of facility I guess I get it. Window unit that kicks on and off like an old Holiday Inn. Hence, if you watch TV you will need remote handy to turn the volume up and down as often as that sucker cycles.

Bathroom and shower are GREAT and a nice change to a frigging tub that no one uses anyway. GREAT showers as they are large and clean with wonderful tiles and glass surround.

Although we did not eat dinner (there is a new chef in town and her mark on the nightly specials looked awesome) but the breakfast we had were fantastic. Like I said above; Fresh-Clean-Crisp.

Location is excellent with easy walk to all the downtown venues which are numerous.

I-WOULD-GO to INDIGO for sure upon a return to hip Asheville...dude....

Room Tip: Not sure best way as it was last minute. I think you can do better than my $200 or so.
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BillyTeddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 July 2011

After a whirlwind week of planes, trains & automobiles, my husband suggested we take an impromptu roadtrip to Asheville, in hopes of finding some cooler temps & pretty scenery. We found Hotel Indigo on this website and despite some negative reviews, we decided to give it a try because of the location. All I can say is I'm so glad we did !!!! The hotel is located conveniently right off of I240 and within walking distance of some of the most eclectic shopping and restaurants I've ever experienced. There was no issue with parking whatsoever -- they have a deck right next to the hotel and we parked right outside the entrance on the upper deck. The rooms were so spacious and luxurious and when the first room they gave us smelled like cigarette smoke, Amber at the front desk immediately came up and moved us to an even more amazing room. All the rooms are supposed to be smoke-free and they tell you that when you check in, which may or may not be a deal-breaker for you. Our experience was delightful and worth every cent -- Asheville is an amazing city & Hotel Indigo is the perfect hotel for the urban experience in Asheville.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mywayonthehighway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 15 July 2011
We are so happy you enjoyed your stay with us! Thank you for your kind words!
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BRISTOL
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 July 2011

Clean and beautiful rooms, great views, great staff. Walking distance to shopping and dining.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ROBIN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 7 July 2011

We were lucky enough to visit Asheville, NC for the first time over this past July 4th. We wanted to "rough it" for 2 nights, before spending a luxurious 2 nights at the Hotel Indigo. The location is great and it is easy to find, as it towers over Asheville near the Montford district. We were impressed the instant we walked in, seduced by the beautiful, modern decorations. We paid extra for a room with a view and were impressed-even though we were only on the fourth floor, we still had a good view of the mountains. The room was teal with white bed coverings, dark hard wood looking floors, and large windows. It was very nice. However, quickly we realized that the amenities were greatly lacking. There was no fridge. Also, the Keurig coffee machine that they boast about was accompanied by only 1 regular coffee (about 5 decaf)...when we called and asked about this, they said they did not have anymore caffeinated coffee...thus, we have to go down to the lobby to pay for our coffee in the morning. There is no food or coffee offered at breakfast, unless you are willing to pay. There is an underground parking area, which has extremely tight spots-we drive an suv, so it is ok that we don't always fit-but we saw tiny cars having issues cramming into these eensy spots. One night we got back and almost didn't find a spot due to this-and the parking lot itself is quite small. Also, there is no pool (we knew this going into it, so eh, but just mentioning). The kicker to all of this-we paid $170 a night to stay here, almost $400 for 2 nights. If this had been a $100 a night hotel, I still would have been disappointed, but maybe ok with it (though, I would say a Red Roof Inn has better amenities than the Hotel Indigo). I felt guilty for staying at a place like this, without any satisfaction, because you are solely paying for the decoration and its location (which I will say is pretty walkable, but there are many hotels near downtown). Save your money-go to a bed and breakfast or anywhere else-this is not worth the price!!!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pooky27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 12 July 2011
Thank you for choosing Hotel Indigo- Asheville Downtown. I'm happy you enjoyed your stay overall with us. I am saddened to hear you were dissapointed with our anemities. We are planning to add refrigerators and safes to our rooms within the next three months. We hope to be able to serve you again soon!
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Asheville Downtown

Property: Hotel Indigo Asheville Downtown
Address: 151 Haywood Street, Asheville, NC 28801-2616
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 63 Hotels in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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