We are huge fans of Hotel Indigo for several reasons such as their proximity to the downtown area, friendly staff and innovative approach to meeting the needs of their guests. This property did many of those things. Right off the interstaste and a 5 minute walk to the heart of downtown...the location was great. The staff was very friendly and knowledgeable. We also took advantage of the QR code "text for valet" feature when we were ready to pick up our car.
Unfortunately, it was the actual room that was just average. We had a third floor, handicapped room facing the interstate. Noise was a major distraction. The bed was squeaky, the interstate road noise was disruptive and there was some weird pulsating buzz at night that only the a/c could drowned out at night.
Yes, there was live music in the lobby, concierge services and a lobby bar, but the most important part of the stay (a good night's sleep) was over-looked.More