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“Great hotel for relaxing weekend”

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Hilton Asheville Biltmore Park
Ranked #7 of 63 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Davidson, North Carolina
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great hotel for relaxing weekend”
5 of 5 bubbles Reviewed 14 April 2013

We decided to go for the junior suite this time. It is worth the extra bucks for the generous amount of extra space. The hotel is conveniently located off I-26, south of Asheville. Many amenities in the shopping complex make this property very favorable. We first stayed at the property in Feb. of 2010, not long after is was completed. Since then, there has been some turn over in the retail spaces but now there seems to be more stability. The only negative I see in staying in the junior suite is that the space is all open so privacy is limited if more than a couple is staying in the space. Also if you want a soaking tub, this is only available in a few rooms. If you are looking for a super clean, modern hotel with all the amenities, the Hilton Biltmore Park is spot on!! I have stayed here 6 times since 2010.

Room Tip: We stayed in room 511, a junior suite which was super quiet and excellent view.
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  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
1 Thank silverfox50charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this review, 17 April 2013
Hello silverfox50charlotte,

We love our repeat customers!!! Thank you for your loyalty and we appreciate your business. Our hotel and area continues to thrive because of guests like you and we are grateful! We are glad you upgraded to our beautiful junior suite and enjoyed its amenities as well. Thanks again for your business and we hope to see you soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Hilton Asheville Biltmore Park
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1,391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
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English first
Asheville, North Carolina
Level Contributor
288 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 9 April 2013

The Hilton in Biltmore Park is located about 10 miles south of the city center, but just off I-26, so popping up to Asheville is no problem. Biltmore Park Town Center features a movie theatre, many restaurants and a few stores. Looks like it is struggling a bit, as there are many empty stores. The hotel is fairly new, clean and very nicely appointed. The staff takes good care of you, very friendly and helpful. We got an excellent deal on price, but was a bit disappointed, as like others our room with mtn. view away from the elevator was no longer available when we checked in. I have Gold status at Hilton, so getting a room overlooking the air conditioners was surprising. But our room was comfortable, quiet (really quiet) and met our needs.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank bumpkin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this review, 17 April 2013
Dear bumpkin13,

Thank you for sharing your recent experience at the Hilton Asheville. We love our location in Biltmore Park Town Square and are excited about the recent opening of a new burger bar, as well as the addition of Ann Taylor LOFT and Thirsty Monk, a local brewery. The Park is a wonderful amenity to our guests! We are glad our staff was helpful during your time with us, and we do apologize that one of our mountain view rooms was unavailable when you checked in. We do appreciate your business and hope to have you back soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Hilton Asheville Biltmore Park
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Ball Ground, Georgia
1 review
4 of 5 bubbles Reviewed 8 April 2013

Very Clean place and comfortable beds. The best part was the location in the Biltmore Park shopping area. The local YMCA (in the Biltmore Park area) offered free access with the hotel room key card. The down side to my stay was that I reserved a suite but was told on arrival that it was no longer available.

Room Tip: Triple check the room you reserve.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 59ChrisC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this review, 17 April 2013
Hello TarHeelsVirginia,

We are so pleased you and your family choose to spend spring break at the Hilton Asheville. Our hotel's amenities are perfect for families and its great that you took advantage of them! It is wonderful to hear you enjoyed our location in Biltmore Park and all of the additional offerings it has for our guests. We also thank you for starting your day at our restaurant, Roux! We do apologize for any issues you experienced with our WiFi and are exploring fixes. Thanks again for choosing to stay with us and we hope to have you back soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Hilton Asheville Biltmore Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

Just finished a spring break week with our two 16 year old twins here. Outstanding choice of hotel and city to visit.
Great location - only 15-20 minutes from all the Asheville city attractions. Easy free street or garage parking. The hotel is next to several enjoyable restaurants and a multiplex movie theater. A full service YMCA that can be used also is only 3 blocks away. The hotel has a satisfying hot and cold buffet breakfast each day that kept us going all day.
The staff was very willing to help and was attentive. The very clean modern room had 2 comfortable queens with plenty of space to stretch out. Many of the rooms have river and mountain views while others overlook the recently built town center. Avoid the rooms with views that face the parking garage unless you are into HVAC.
The busy hot tub ,pool and fitness center are typical hotel size, but the Y is outstanding and accepts guests. The bar was relatively small but had a steady crowd all night. Other evening entertainment could be easily found within a few blocks in the town center. The hotel had a nice mix of families, couples and business guests.
Really can't think of any significant complaints except for the lame room Wifi. We are truly looking forward to staying at this Hilton next year for another week again.

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
Thank TarHeelsVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

My family stayed at this property for a few days while on spring break. Nice location, close to many popular attractions and interstates. Biltmore Village is cute and it was nice to be able to walk to shops & restaurants. The hotel was new & clean and the breakfast buffet had plenty of food options. I enjoyed the local cheeses and meat options. My kids enjoyed swimming in the indoor pool and the hot tub was relaxing after a long day of sightseeing.

Room Tip: If you don't care about a view get a room facing the village, much quieter. We had to change ro...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kjust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this review, 17 April 2013
Dear Kjust,

We appreciate your feedback regarding your recent stay at the Hilton Asheville. We are pleased your family enjoyed our location in Biltmore Park Town Square and were able to walk around to all of the shops and restaurants. We love when our guests take advantage of eating in our restaurant, Roux, as it is the best farm to table eatery in town! Thank you for choosing to stay with us and we hope you visit again!

Lauren McDevitt
Marketing and Guest Relations
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Takoma Park, Maryland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 April 2013

This hotel is located in what appears to be a planned community on the outskirts of Asheville. There are some decent restaaurants in the "planned community" but the community and the Hotel are a little far from downtown Asheville and the Biltmore Estate..

  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank LyndonW0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this review, 17 April 2013
LyndonW0,

Thank you for sharing your feedback regarding your stay at the Hilton Asheville. While we are not located downtown, our location in Biltmore Park Town Square offers a variety of shopping, dining and entertainment to our guests,all within walking distance of our front doors. We are a quick 15 minute drive to downtown and even offer a shuttle service through the Asheville Historical Trolley for our guests who want to get downtown, but do not want the hassle of parking. We appreciate your business and hope that you stay with us again.

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Hilton Asheville Biltmore Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 7 April 2013

Located about 10-15 minute drive from downtown Asheville, the Hilton is an excellent choice. The hotel is located in a modern retail/residential complex with several restaurant choices and a movie theatre. The hotel is located a minute from the highway into Asheville. The room was large, comfortable and clean. The hotel has an indoor pool bigger than most.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qwert1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Asheville Biltmore Park

Property: Hilton Asheville Biltmore Park
Address: 43 Town Square Blvd, Asheville, NC 28803-5060
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Asheville
#2 Green Hotel in Asheville
#3 Business Hotel in Asheville
#4 Romantic Hotel in Asheville
#5 Family Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Asheville Biltmore Park 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more   less 
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Also Known As:
Hilton Asheville Biltmore Park Hotel Asheville

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