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“Great location to get anywhere and high end hotel”

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Hilton Asheville Biltmore Park
Ranked #7 of 63 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great location to get anywhere and high end hotel”
Reviewed 30 August 2014

We stayed here while exploring Ashevlle, white water rafting, enjoying the mountains, and then taking our kids to summer camp in Hendersonville. This location is not in the middle of Asheville, about 20 minutes away from downtown. However, it is in a central location to multiple different areas and in a shopping/dining district called Biltmore Park that has several nice restaurants, many shops, and a beautiful movie theater. After a great day of exploring the Blue Ridge mountains, we came back to a luxury level hotel and could walk out the front door to a movie & dining. We have stayed at several other hotels in Asheville, including the Grove Park Inn, which is nice, but old. This hotel looks brand new and surrounded by everything you need as a western north carolina home base, 10 minutes from Asheville airport.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dylaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 2 September 2014
Dear Dylaur -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and the convenience to easily access any part of Asheville from our location.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
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English first
1 review
Reviewed 28 August 2014 via mobile

Wonderful experience. We stayed here about 3 weeks while looking at homes in the area. The entire staff from the bellman, front desk, restaurant staff, and maids were gracious and always attentive. The rooms were very clean and beds comfortable. This is a very special hotel in a great location. We will be coming back again soon.

Stayed August 2014, travelled as a couple
Helpful?
Thank Aylawayla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 29 August 2014
Dear Aylawayla -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and the convenience to easily access any part of Asheville from our location. We are also excited that you are moving to the area, and will return as our guest soon.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we are glad that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Park, Florida
2 reviews
Reviewed 27 August 2014

Conveniently located with good restaurants, shopping and a movie theatre all within the same complex. Lively crowd at night. The hotel has a great buffet breakfast as well as a nice menu. Complimentary coffee and newspapers in the lobby is a nice touch. There is a spa on property as well as a nice pool and workout facility. The parking can be a bit challenging but there is ample space in the garage that is just a few steps away. We stay here several times a year and always have a great experience.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank WinterPark32789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 29 August 2014
Dear Winterpark32789 -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and Roux, our restaurant. It was also great to see that you got to explore our area of Biltmore Park Town Square to see all of the great offerings in our area.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, United States
1 review
Reviewed 27 August 2014

We stayed at the Hilton for a girls trip! It was great we used the spa amenities and the ladies their were AMAZING! Strongly recommend Sensiilities Spa in the Hilton! And the Stay at the Hilton was exceptional! Great trip!

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brittney R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 29 August 2014
Dear Brittney R -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and our fantastic Spa Services.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
1 review
Reviewed 26 August 2014

We really enjoyed staying at this hotel. The customer service really stood out, from the front desk to the servers, everyone was extremely friendly and helpful. The rooms were clean and comfortable and the evening walk around the area shops was very enjoyable.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MST54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 2 September 2014
Dear MST54 -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and the comfort of our guest rooms.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabethtown, North Carolina, United States
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2014

I loved the location. Great restaurants, shopping, and the movie theatre right across from the Hilton. 10 minutes from downtown Asheville and 10 minutes from the Biltmore Estate. Very close to the Interstate. A short drive to the Great Smokey Mountains. Just beautiful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Susan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 29 August 2014
Dear Susan I -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, our friendly staff and the convenience to easily access any part of Asheville from our location.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014

Our room was poorly noise insulated in Room 219. We heard our neighbors sneeze, wakeup calls, and loud television. The property is nicely appointed and what you would expect of the Hilton. When I mentioned this to front desk staff they said they would note it. Certainly not the response of employees who are an encouraging us to return. We are very disappointed with their insufficient response.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Roomreviewcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, 29 August 2014
Dear Roomreviewcritic -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel. I will alert our Engineering department concerning your comments about the lack of noise proofing between the guest rooms. This is a construction issue and not easily remedied, but something we can keep in mind for our next renovation.

I appreciate your review, and enjoyed hearing your feedback. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Asheville Biltmore Park

Property: Hilton Asheville Biltmore Park
Address: 43 Town Square Blvd, Asheville, NC 28803-5060
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Asheville
#2 Spa Hotel in Asheville
#3 Business Hotel in Asheville
#4 Romantic Hotel in Asheville
#5 Family Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Asheville Biltmore Park 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more   less 
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Also Known As:
Hilton Asheville Biltmore Park Hotel Asheville

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